Sitejabber Reviews Scraper (No API Key)

Scrape Sitejabber business and consumer reviews into clean, structured JSON — no API key, no login. Point this Sitejabber review scraper at any company review page or domain and export every review with its star rating, reviewTitle, reviewText, author, datePublished, plus the parent business, its businessRating, and domain. Built for developers, market researchers, data analysts, and AI/RAG pipelines that need bulk customer review data and pay per result — no subscription.

Reliability comes from Chrome TLS impersonation (curl_cffi) over Apify residential US proxies with per-request session rotation, so anti-bot walls get cleared and pages return complete review data.

⚡ Quick start

Paste this into the Actor's Input (JSON view) and hit Start:

{
  "domains": ["nike.com"],
  "maxReviews": 50
}

Each result row looks like:

{
  "domain": "nike.com",
  "business": "Nike",
  "businessRating": 3.4,
  "reviewTitle": "Great shoes, slow shipping",
  "reviewText": "Ordered two pairs of running shoes. Quality is exactly what you'd expect, but delivery took almost two weeks.",
  "rating": 4,
  "author": "Michael R.",
  "datePublished": "2025-11-18"
}

Or run it from the API:

POST https://api.apify.com/v2/acts/jamhimself~sitejabber-reviews-scraper/run-sync-get-dataset-items?token=YOUR_APIFY_TOKEN

What you get

Each row is one review with its business context:

Field	Description
business	Name of the reviewed business
businessRating	Overall aggregate star rating for the business
domain	Business domain, e.g. nike.com
rating	1–5 star rating for this review
reviewTitle	Review headline
reviewText	Full review body text
author	Reviewer name
datePublished	Date the review was posted

Use cases

• Competitor and brand monitoring — track incoming Sitejabber reviews and ratings for your company and rivals over time.
• Customer sentiment and market research — build datasets of consumer complaints, praise, and star ratings for analysis or reporting.
• Product and reputation analysis — aggregate review text and ratings across multiple businesses to spot recurring issues and trends.
• LLM / RAG feeds — pipe real customer review text into retrieval-augmented generation, fine-tuning, or summarization workflows.
• Review dataset building — export bulk, structured review data as JSON, CSV, or Excel for BI dashboards and data science.
• Due diligence and vendor vetting — pull a business's full review history and aggregate rating before partnering or buying.

Input

• startUrls — Sitejabber business review pages, e.g. https://www.sitejabber.com/reviews/nike.com (prefilled).
• domains — or a plain list of business domains, e.g. nike.com.
• maxReviews — maximum reviews to return per business (default 100, up to 10000).

Example:

{
  "startUrls": [{ "url": "https://www.sitejabber.com/reviews/nike.com" }],
  "domains": ["chewy.com"],
  "maxReviews": 100
}

Pricing

Pay per review delivered. No subscription.

A quick review on the Apify Store really helps.