SoftwareAdvice Reviews Scraper

Extract SoftwareAdvice reviews from any product profile page. Pass a URL, get back ratings, reviewer job titles, pros and cons, and sub-scores for ease of use, customer support, features, and value for money.

Scrape one product or batch dozens at once. Filter by star rating, pick a sort order, and cap total output.

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What you get per review

• Overall star rating plus sub-ratings (ease of use, customer support, features, value for money)
• Reviewer name, job title, and company size
• Pros and cons text, full review body
• Review date and helpful vote count
• Verified reviewer flag
• Product aggregate rating and total review count

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Input

Field	Type	Default	Description
productUrl	String		SoftwareAdvice product profile URL
productUrls	List		Batch list of product URLs
maxReviews	Integer	100	Max reviews per product (up to 1000)
sortBy	Select	most-helpful	most-helpful, most-recent, highest-rated, lowest-rated
minRating	Integer	1	Minimum star rating to include (1 to 5)
maxItems	Integer	100	Total output cap across all products
requestTimeoutSecs	Integer	30	Per-request timeout in seconds

Single product

{
  "productUrl": "https://www.softwareadvice.com/crm/salesforce-profile/",
  "maxReviews": 50,
  "sortBy": "most-recent",
  "minRating": 3
}

Batch

{
  "productUrls": [
    "https://www.softwareadvice.com/crm/salesforce-profile/",
    "https://www.softwareadvice.com/project-management/asana-profile/",
    "https://www.softwareadvice.com/accounting/quickbooks-profile/"
  ],
  "maxReviews": 200,
  "maxItems": 1000
}

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Output

One dataset record per review. Example:

{
  "productName": "Salesforce Sales Cloud",
  "productUrl": "https://www.softwareadvice.com/crm/salesforce-profile/",
  "productCategory": "Crm",
  "overallRating": 4.4,
  "totalReviews": 18543,
  "reviewId": "1234567",
  "reviewHeadline": "Powerful but takes time to configure",
  "reviewerName": "Sarah M.",
  "reviewerRole": "Sales Manager",
  "reviewerCompany": "51-200 employees",
  "reviewDate": "2024-08-15",
  "ratingOverall": 4.0,
  "ratingEaseOfUse": 3.5,
  "ratingCustomerSupport": 4.0,
  "ratingFeatures": 5.0,
  "ratingValueForMoney": 3.5,
  "prosText": "Extremely customizable. Integrates with every tool we use.",
  "consText": "Steep learning curve. Implementation took months.",
  "reviewBody": "We have been using Salesforce for two years. The reporting is excellent once you figure out how to build it.",
  "isVerified": true,
  "helpfulCount": 12,
  "scrapedAt": "2024-09-01T10:23:45+00:00"
}

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Common uses

• Compare how real users rate competing CRM, ERP, or HR tools before a purchase decision
• Pull reviews for a vendor shortlist and feed them into your own analysis pipeline
• Track sentiment shifts over time for a specific software category
• Build a review aggregation dataset from SoftwareAdvice alongside G2 or Capterra

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Notes

• Product URLs must be SoftwareAdvice profile pages (paths ending in -profile/)
• Reviews with no star rating are included unless you set minRating
• If a product page returns no reviews, the actor writes an error record with the URL and reason
• You can combine productUrl and productUrls in a single run; duplicates are deduplicated

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Support

Open an issue on the Issues tab in Apify Console if something breaks or you need a new feature.