App Store & Google Play Reviews Scraper – New Only + Alerts

Built for mobile product teams and ASO agencies. One scheduled run per product: only reviews that are new since the last run on both stores, 1–2★ reviews flagged as alerts, rating and version changes, complaint topics and a shareable HTML report. Reviews you already received are never charged again.

Just need a one-off export? Set Reviews to backfill on the first run (up to 500 per app and country) and run once: you get the newest App Store or Google Play reviews for $0.60 per 1,000 reviews plus $0.02 per app and country.

Why not a plain review scraper? A scraper returns the same reviews on every run and leaves de-duplication, alerting and reporting to you. This monitor remembers what you already have (per Tracking name), merges App Store and Google Play, and only charges for new reviews.

Need all review platforms in one run? Reputation Monitor watches the app stores together with Google Maps, Yelp, Tripadvisor, Booking.com, Facebook, App Store and Google Play – same alerts, topics and report, one tracking name per client.

What does this App Store & Google Play reviews scraper do?

App Review Monitor watches the App Store and Google Play for your apps — and your competitors' apps — and tells you what changed since the last run:

• 🆕 Only new reviews. The first run collects a baseline; every later run returns just the reviews you haven't seen yet. Perfect for a daily or hourly schedule.
• 🚨 Low-rating alerts. Reviews with ≤ 2★ (configurable) are flagged so you can react fast — pipe them to Slack, email, Jira or Zendesk.
• 🏷️ Complaint topics. Every review is tagged: Crashes & bugs, Performance, Login & account, Pricing & subscription, Ads, UI & usability, Feature requests, Customer support, Sync & data loss, Notifications, Privacy… The report shows the top complaints per app.
• ⭐ Rating & version tracking. Store rating and rating count with change vs. last run, a rating trend line, new version detection and average rating by app version (Google Play reviews carry the app version; App Store reviews don't) — see immediately if a release hurt your rating.
• 💬 Developer reply rate (Google Play) for you and your competitors.
• 🥊 Competitor benchmarking. Track rivals side by side: ratings, review volume, what their users complain about.
• 📊 HTML report after every run, ready to share with your team or client.

No login, no API keys, no developer-console access needed — it works for any public app, including competitors'.

Who is it for?

• App developers & product managers — catch crash waves and broken releases in hours, not weeks.
• Customer support & community teams — answer angry reviews quickly and track reply rate.
• ASO & mobile marketing agencies — monitor ratings and sentiment for every client and their competitors, with a report you can forward.
• Market researchers & investors — follow ratings, release cadence and user pain points across a whole category.

How to use it

1. Add your apps — paste App Store / Google Play links, App Store ids (id1232780281) or package names (notion.id).
2. Optionally add competitor apps.
3. Pick countries (App Store reviews are per country) and the language for Google Play reviews.
4. Run it once to build the baseline, then create a Schedule (daily is typical; hourly for big apps) with the same Tracking name.
5. Connect an integration (Slack, email, Google Sheets, Zapier, Make, n8n, webhook) to get alerts and new reviews automatically.

Output

Dataset – one row per new review

{
    "appName": "Notion: Notes, Tasks, AI",
    "platform": "App Store",
    "country": "us",
    "isMyApp": true,
    "rating": 1,
    "sentiment": "negative",
    "isAlert": true,
    "topics": ["Crashes & bugs", "UI & usability"],
    "title": "Keeps glitching",
    "text": "Since the last update the app freezes when I open a page…",
    "author": "jane_d",
    "appVersion": "1.7.345",
    "date": "2026-10-07T18:22:10.000Z",
    "thumbsUp": 3,
    "developerReply": null,
    "reviewUrl": "https://…",
    "isBaseline": false
}

Summary & report (key-value store)

• OUTPUT – per app and country: store rating and rating count (with change since last run), current version and whether it's new, new reviews, average rating of new reviews, star distribution, alerts, top complaint topics, rating by app version, developer reply rate, latest alerts and a rating trend.
• REPORT – an HTML dashboard: KPIs, your apps vs. competitors, new releases and the latest low-rated reviews.

Alerts in Slack, reply tracking, keyword alerts and a shareable report

All optional, all included in the price below – nothing extra is charged.

• Slack or webhook alerts – paste a Slack Incoming Webhook URL (or any https webhook for Make, Zapier, n8n, Teams) and get one summary message after each run: new reviews, alerts with links, and the report link. Choose when: only when there are alerts, whenever there is anything new, or after every run.
• Reply tracking – set Remind me about unanswered alerts after (hours), e.g. 48. Alert reviews are re-checked on later runs; if the business has not replied by then you get one reminder, and the report shows the alert reply rate and the median time to reply. Works for Google Play – the App Store review feed does not include developer replies.
• Keyword alerts and custom topics – flag any review that mentions words like refund, food poisoning or a staff member's name, whatever its rating (alertReason: "keyword"), and count your own topics such as Parking: parking, car park, valet.
• Shareable report link – turn on Shareable report link to keep the HTML report, with 7- and 30-day trends, at one fixed URL per Tracking name that updates after every run (OUTPUT.reportUrl). Send it to a client or your team; reviewer names are never included. The link starts working a minute or two after the first run.

How much does it cost?

Pay per event — no subscription:

Event	Free & Starter	Scale	Business
App check (one app in one country: ratings, version, metrics, report)	$0.02	$0.016	$0.014
New review saved	$0.0006	$0.0005	$0.0004

Examples

• 1 app + 2 competitors, US only, checked daily, ~20 new reviews/day across the three apps → about $2.20 per month.
• Agency: 20 apps × 3 countries, daily, ~200 new reviews/day in total → about $40 per month.

Reviews you have already received are never charged again. On the Apify free plan a run checks up to 3 app/country combinations.

To cap spending, set Maximum cost per run in the run options – the Actor stops cleanly when it is reached and keeps what it already saved.

Automations: Slack, email, n8n, Make, Zapier

• n8n – ready-made workflow: Negative reviews → Slack. In n8n choose Import from URL and paste the link, add your Apify API token as a Header Auth credential (Authorization = Bearer YOUR_TOKEN), edit the input and activate. The template is set up for Google Maps; change the Actor in the URL to app-review-monitor and the input to your apps.
• Make or Zapier: use the Apify app → Run an Actor with this Actor and the same input → filter on isAlert = true → Slack, Gmail or Google Sheets.
• Apify only: add a Schedule (daily is typical), then connect Slack or email in the Actor's Integrations tab.

Reliability

An automated health check runs this Actor against live pages every week, and open issues are checked twice a day. If something looks wrong, open an issue with the run ID and you'll get an answer within 24 hours.

Tips & limits

• App Store reviews are read newest first, up to 2,000 per country per run — plenty for daily monitoring of even very popular apps.
• Google Play reviews are grouped by language, not by country, so a Play app is checked once per run in the language you choose.
• Keep the same Tracking name — changing it starts a new baseline.
• Use isAlert as the filter in your Slack/email integration to receive only negative reviews.

FAQ

Do I need access to App Store Connect or Google Play Console? No. Only public store data is used, which is also why you can monitor competitors.

Can it reply to reviews? No, it is read-only. Use the reviewUrl to jump to the review.

Where is the history stored? In a named key-value store app-review-monitor-history in your own Apify account.

Missing a store or a feature? Open an issue on the Issues tab — requests are welcome.