🏨 Zoover Reviews Scraper — filters, awards & rich hotel stats

Scrape real guest reviews from Zoover — one of Europe's largest independent travel review platforms — into a clean, structured dataset. Works with Zoover.nl and Zoover.be hotel pages.

You get the full review content (title, text, overall score, per-category scores, travel date, travel party, reviewer name & verification, likes, traveler photos, hotelier replies) plus a rich hotel summary with aggregated category ratings, Zoover award history, star rating, rating distribution, and contact details.

💡 Why this scraper

	This Actor	Typical alternatives
Review fields	Full superset incl. replies, photos (public HTTPS URLs), update timestamps	Core fields only
Built-in filters	Travel party, min/max score, language, photos-only, reply-only — you only pay for reviews that match	Scrape everything, filter later, pay for everything
Hotel summary	Aggregated category scores, Zoover awards per year, star rating, rating & travel-party distributions, location hierarchy, contact info	Basic metadata
Domains	zoover.nl + zoover.be	zoover.nl
Actor start fee	$0	$0.002
Price per review	$0.005	$0.005

🛠 How to use

1. Paste one or more Zoover hotel URLs into Hotel URLs, e.g. https://www.zoover.nl/a/128192/side-mare-resort-spa
2. Optionally set Max reviews per hotel, a Cutoff date for incremental scrapes, and any filters.
3. Run, then export as JSON, CSV, Excel or via API.

Leaving the input empty runs a small demo (10 reviews of a sample hotel) so you can inspect the output format for a few cents.

📥 Input example

{
    "startUrls": [{ "url": "https://www.zoover.nl/a/128192/side-mare-resort-spa" }],
    "maxReviewsPerHotel": 50,
    "cutoffDate": "2025-01-01",
    "travelParties": ["COUPLE", "FRIENDS"],
    "minScore": 8,
    "languages": ["nl"],
    "alwaysReturnSummary": true
}

📤 Output

Resilience note: reviews and summaries always come from Zoover's own APIs (with automatic zoover.nl ⇄ zoover.be mirror failover). Page-level enrichment fields (awards, starRating, giataId, categoryScores, contact) are best-effort: if Zoover shields its hotel pages, they may be null while all reviews still deliver in full.

Two record types (recordType field): review and summary.

Review record

Field	Description
reviewId / reviewHeliosId	Stable Zoover review ID
reviewDate / reviewUpdatedDate	Posted / last updated (ISO 8601)
travelDate	Date of the stay
reviewScore	Overall score 1–10
reviewTitle, reviewText, reviewTextLength	Full review content
reviewLanguage	e.g. nl, de, en
userName, userVerified, traveledWith, likes	Reviewer details
scoreDetails	Per-category scores (childFriendly, hygiene, location, priceQuality, room, service, …) — every category Zoover returns is passed through
reply, repliesRaw	Hotelier reply (mapped + raw)
images	Traveler photos as public HTTPS URLs
hotelName, hotelUrl, hotelHeliosId, hotelId	Hotel context on every row — convenient for multi-hotel runs

Summary record (hotelSummary)

Aggregated rating & review count, per-category score averages, star rating, Zoover awards by year, rating distribution (how many 10s, 9s, …), travel-party distribution, country/region/city, contact info, GIATA ID, and how many reviews this run scraped vs. the total on Zoover.

💰 Pricing example

No actor start fee. You pay $0.005 per review and $0.002 per hotel summary — only for delivered rows.

• 100 reviews + 1 summary = $0.502
• Daily incremental check of 10 hotels with cutoffDate (say 12 new reviews + 10 summaries) = $0.08

🔁 Incremental scraping

Set cutoffDate to the date of your last run: the Actor stops paginating as soon as it reaches older reviews, so incremental runs are fast and cheap. reviewId is stable, so deduplication downstream is trivial.

⚠️ Notes

• Scores use Zoover's 1–10 scale.
• cutoffDate is interpreted as a local date in the Europe/Berlin timezone (Zoover does not expose timezones).
• The Actor only accesses publicly available data.