
Instagram Stories Scraper Downloader
Pricing
$19.00/month + usage

Instagram Stories Scraper Downloader
Efficiently extract and download all stories from your chosen Instagram profiles, enabling you to stay updated and engaged with the latest content effortlessly. Does not require authentication or login. Fast & easy to use. Supports photo & video stories.
5.0 (4)
Pricing
$19.00/month + usage
20
Total users
169
Monthly users
62
Runs succeeded
>99%
Issues response
9.3 hours
Last modified
a month ago
Crawling took much more time than expected
Open
Hi,
We’ve observed that the typical execution time for the crawler is around 10–15 seconds. However, starting yesterday, each run has been taking over 1 minute and 30 seconds. This unexpected increase in duration has significantly impacted our billing.
We’d like to request a refund for the excess charges incurred due to this issue.
Please let us know if you need any additional information from our side.
Best regards Gorka
Louis Deconinck (louisdeconinck)
Hi Gorka, I'm the developer of this scraper. There has indeed been an issue, which I'm actively trying to fix. While I understand that this issue has drastically increased your billing, I am not authorized to issue a refund as I was not the one who charged you these usage costs. Actor usage is charged directly by Apify. I would recommend you contact Apify support and hope they can sort this out for you. I will reply to this issue, once I have solved the problem.
Louis Deconinck (louisdeconinck)
There was an outage with our external hosting partner. The issue should have been resolved since. I tested it on my side and everything works as expected. Can you check (with a small sample test run) to verify?
jose123123
Thanks for the update! I just ran a quick test on my end and everything is working as expected now. Appreciate the quick resolution!
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