Shopify TrustWILL (Trustoo) Reviews Scraper API
Pricing
from $1.50 / 1,000 reviews
Scrape TrustWILL and Trustoo reviews from Shopify store or product URLs, with ratings, media, and filters.
Result status
status
Required
'Success' means the row is real data. Anything else is a plain-English explanation of what happened (for example 'No product reviews matched this input and its filters.'). Explanatory rows are never billed.
Row type
rowType
Required
'review' for an individual review. 'status' when the row is an explanation.
Store domain
storeDomain
Optional
The store's clean domain, for example 'your-store.com'.
Store URL
storeUrl
Optional
The canonical store URL.
Product ID
productId
Optional
The Shopify product ID (returned as a string to preserve precision).
Product handle
productHandle
Optional
The Shopify product handle (the URL slug).
Product title
productTitle
Optional
The product's display title.
Product URL
productUrl
Optional
The canonical product URL.
Product image URL
productImageUrl
Optional
The product's main image URL.
Product description
productDescription
Optional
The product description with HTML stripped. Available when the input is a product URL.
Product price
price
Optional
The product price in its store's currency, when publicly available.
Currency
currency
Optional
The storefront's currency code (ISO 4217), when publicly available.
Available for purchase
available
Optional
Whether the product is publicly available.
Average rating
averageRating
Optional
The product's average star rating out of 5.
Review count
reviewCount
Optional
How many public reviews the product has in total.
Rating histogram
ratingHistogram
Optional
Count of reviews at each star level, when the widget exposes them. Keys are '1' through '5'.
Review ID
reviewId
Optional
Stable public TrustWILL review identifier.
Review rating
rating
Optional
The star rating this reviewer gave, from 1 to 5.
Review title
title
Optional
The review title, when the widget exposes one. TrustWILL reviews usually do not have titles.
Review text
text
Optional
The reviewer's written text.
Published at
publishedAt
Optional
When the review was published (ISO 8601). Some TrustWILL stores hide dates in their public widget.
Reviewer name
reviewerName
Optional
The public reviewer display name, usually first name plus last initial.
Reviewer country
reviewerCountry
Optional
The public country code associated with the reviewer, when published.
Helpful votes
helpfulUp
Optional
How many public helpful votes the review received.
Not helpful votes
helpfulDown
Optional
How many public not-helpful votes the review received.
Verified purchase
verifiedBuyer
Optional
Whether TrustWILL marked this review as a verified purchase.
Verified by shop
verifiedByShop
Optional
Whether the store publicly marked the review as verified.
Verification method
verificationMethod
Optional
The public numeric verification method associated with the review.
Review attributes
reviewAttributes
Optional
Product attribute ratings published with the review.
Instagram media
instagramMedia
Optional
A public Instagram media reference attached to the review, when present.
Shop reply
reply
Optional
The store owner's public reply, when present.
Photo URLs
imageUrls
Optional
Customer photo URLs served by TrustWILL. Null for reviews without photos.
Video URLs
videoUrls
Optional
Customer video URLs (typically an embed player). Null for reviews without videos.
Original language
originalLanguage
Optional
The review's language as published by TrustWILL, when available.
Detected language
detectedLanguage
Optional
The language detected locally by the actor when TrustWILL did not publish one. Present only when language detection is enabled.
Translated title
translatedTitle
Optional
The review title translated into your target language. Present only when translation is enabled.
Translated review
translatedText
Optional
The review text translated into your target language. Present only when translation is enabled.
Translation target
translationTarget
Optional
The language code the review was translated into.
Archived media files
downloadedMedia
Optional
One entry per photo or short video saved to your Apify key-value store. Each entry has kind, sourceUrl, key, url, and bytes.
Media archive failures
mediaDownloadFailures
Optional
One entry per requested photo or video that could not be archived, with a stable customer-safe error code. Null when every requested file succeeded.
Input URL
inputUrl
Optional
The original URL you pasted that produced this row.
Scraped at
scrapedAt
Required
When the row was scraped (ISO 8601).
Error code
error
Optional
A short stable code that explains a non-success outcome (for example 'invalid_url', 'store_unavailable', 'no_matching_reviews'). Empty for success rows.
