Trustpilot Scraper

Scrape company profiles, reviews, ratings, and category pages from Trustpilot. Extract structured data for sentiment analysis, market research, competitor monitoring, and reputation tracking.

Features

• Search companies by keyword or name
• Scrape company profiles: name, TrustScore, total reviews, category, location, website, response rate, claimed status, description
• Scrape all reviews: reviewer name, location, rating (1-5 stars), title, review text, date of experience, date posted, company reply, verified status, useful votes, language
• Filter reviews by star rating, date range, language, and verification status
• Scrape category pages (e.g., "Electronics & Technology")
• Full pagination support for companies with thousands of reviews
• Three-layer extraction: __NEXT_DATA__ (primary) > JSON-LD structured data > HTML fallback
• Anti-bot handling: session rotation, rate limit detection, realistic browser headers

Input Configuration

Parameter	Type	Default	Description
action	string	scrapeReviews	One of: scrapeReviews, scrapeCompanyProfile, searchCompanies, scrapeCategory
companyUrls	string[]	[]	Company URLs or slugs (e.g., https://www.trustpilot.com/review/example.com or example.com)
searchQuery	string		Keyword to search for companies
categoryUrl	string		Full category page URL
maxReviews	integer	100	Max reviews per company (0 = unlimited)
maxSearchResults	integer	50	Max companies from search/category
filterByStars	integer[]	[]	Only these star ratings (e.g., [1, 2])
filterDateFrom	string		Only reviews after this date (YYYY-MM-DD)
filterDateTo	string		Only reviews before this date (YYYY-MM-DD)
filterLanguage	string		Language code (e.g., en, de, fr)
filterVerifiedOnly	boolean	false	Only verified reviews
includeCompanyProfile	boolean	true	Output company profile with reviews
proxyConfiguration	object	Apify residential	Proxy settings
maxConcurrency	integer	5	Concurrent requests (1-20)

Usage Examples

Scrape reviews for a company

{
    "action": "scrapeReviews",
    "companyUrls": ["https://www.trustpilot.com/review/amazon.com"],
    "maxReviews": 500,
    "filterByStars": [1, 2],
    "filterVerifiedOnly": true
}

Search for companies

{
    "action": "searchCompanies",
    "searchQuery": "web hosting",
    "maxSearchResults": 100
}

Scrape company profile only

{
    "action": "scrapeCompanyProfile",
    "companyUrls": ["amazon.com", "ebay.com", "walmart.com"]
}

Scrape a category page

{
    "action": "scrapeCategory",
    "categoryUrl": "https://www.trustpilot.com/categories/electronics_technology",
    "maxSearchResults": 200
}

Output Schema

Each result includes a type field: company_profile, review, search_result, or category_result.

Company Profile

{
    "type": "company_profile",
    "companyName": "Amazon",
    "trustScore": 1.7,
    "totalReviews": 125432,
    "category": "Electronics & Technology",
    "location": "Seattle, WA, US",
    "website": "https://www.amazon.com",
    "responseRate": 12,
    "claimed": true,
    "description": "...",
    "scrapedAt": "2025-01-15T10:30:00.000Z"
}

Review

{
    "type": "review",
    "companySlug": "amazon.com",
    "companyName": "Amazon",
    "reviewId": "65abc123def456",
    "reviewerName": "John D.",
    "reviewerLocation": "US",
    "reviewerReviewCount": 5,
    "rating": 4,
    "title": "Great product, slow shipping",
    "reviewText": "The product quality was excellent but delivery took 2 weeks...",
    "dateOfExperience": "2025-01-10T00:00:00.000Z",
    "datePosted": "2025-01-12T14:22:00.000Z",
    "verified": true,
    "companyReply": "Thank you for your feedback...",
    "companyReplyDate": "2025-01-13T09:00:00.000Z",
    "usefulVotes": 3,
    "language": "en",
    "reviewUrl": "https://www.trustpilot.com/reviews/65abc123def456",
    "scrapedAt": "2025-01-15T10:30:00.000Z"
}

Search/Category Result

{
    "type": "search_result",
    "companyName": "Bluehost",
    "slug": "bluehost.com",
    "trustScore": 3.8,
    "totalReviews": 4521,
    "category": "Web Hosting",
    "profileUrl": "https://www.trustpilot.com/review/bluehost.com",
    "scrapedAt": "2025-01-15T10:30:00.000Z"
}

Pricing

Pay-Per-Event: $0.35 per 1,000 results ($0.00035 per result)

Results	Cost
100	$0.035
1,000	$0.35
10,000	$3.50
100,000	$35.00

Technical Details

• Uses CheerioCrawler from Crawlee for fast, lightweight HTML parsing
• Extracts data from __NEXT_DATA__ (Next.js server-side props) as the primary data source
• Falls back to JSON-LD structured data, then HTML DOM parsing if needed
• Session pool with cookie persistence for anti-bot resilience
• Randomized User-Agent headers across Chrome versions and platforms
• Automatic retry with session rotation on 403/429 responses
• Detects and handles Cloudflare challenge pages

Legal Notice

This Actor is intended for legitimate data collection purposes such as market research, sentiment analysis, and reputation monitoring. Always respect Trustpilot's Terms of Service. The responsibility for how the data is used lies with the end user.