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Trustpilot Reviews + AI Intelligence [$0.75💰] [NO LIMIT]

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[💰$0.75/1K] Trustpilot reviews at scale — 40+ fields, company replies, server-side filters, no 200-review cap — plus an AI pain-point layer: ranked complaint themes, missing features & quick wins per company ($0.05). Brand search, regional domain sweep. Pure HTTP, battle-tested since 2024.

Pricing

from $0.50 / 1,000 results

Rating

4.7

(19)

Developer

Muhamed Didovic

Actor stats

Bookmarked

1.4K

Total users

568

Monthly active users

3.6 hours

Issues response

13 hours ago

Last modified

Categories

Lead generation

Agents

MCP servers

Start URLs

startUrls

Optional

Enter one item per row. Each value can be a Trustpilot /review/ or /users/ URL, a Trustpilot /search?query=… URL (the query is extracted and resolved via autosuggest, same as the Search filters field), a company URL, or a bare slug such as bankfive. Wrong /review/ slugs trigger a Trustpilot search fallback. Note on locale subdomains: localized hosts (e.g. fr.trustpilot.com, it.trustpilot.com) are normalized to www.trustpilot.com so you don't accidentally miss reviews — Trustpilot's main .com page is multilingual and contains every review the locale subdomains do, plus more. If you want reviews in one specific language, use the Languages to include filter (filterLanguages) instead; submitting a locale subdomain alone won't restrict by language.

Type:array

Brand names to search

searchTerms

Optional

One brand name per row, e.g. nike, noom, marcovasco. The scraper resolves each to its canonical business unit and (when 'Expand regional domains' is on) also sweeps every regional sibling on Trustpilot's index.

Type:array

📊 Review insights — instant digest per company (no AI, billed per company)

reviewInsights

Optional

Adds one review_insights row per company: rating breakdown & sentiment split, the recurring consumer complaint themes (delivery, refunds, support, billing, trust…), top negative-review terms, and request snippets. Deterministic — instant, no AI credits or keys required. Billed per company analyzed.

Type:boolean

Default:false

Run AI pain-point analysis (one report per company)

painPointAnalysis

Optional

Adds a single painPointAnalysis row per company alongside the reviews: the top complaint themes (each with a severity score and how often it recurs), the missing features users keep asking for, quick wins, overall sentiment, and a short summary — the 'what should we fix / build next' teardown, straight from real reviews. Analyzes up to 200 reviews per company. Requires a paid Apify plan; billed per company analyzed.

Type:boolean

Default:false

Enrich with contact emails (experimental)

enrichEmails

Optional

If enabled, finds a contact email for each result from its own website (or by discovering it from the name). Adds contactEmail + contactWebsite columns plus a detailed emailEnrichment object. Best-effort.

Type:boolean

Default:false

💳 Qualify by payment (flag businesses that take money online)

qualifyByPayment

Optional

Requires "Enrich with contact emails". Scans each business's website — reusing the pages already fetched for email discovery, so no extra cost or time — for payment processors and e-commerce platforms (Stripe, Shopify, PayPal, Paddle, Lemon Squeezy, WooCommerce, Square, Chargebee and more). Adds takesPayments (is this a real paying business?), paymentProcessors (which stack), stripeLiveKey (the public key if exposed) and paymentConfidence. Turn raw contacts into monetization-qualified leads. No extra charge — included with each enriched company.

Type:boolean

Default:false

Scrape all reviews -> eveything what is available

scrapeAllReviews

Optional

Controls the language scope sent to Trustpilot's gateway. Enabled (default): requests language=all, fetching every language available on the BU — maximizes coverage but mixes locales (e.g. a .com URL returns Italian, French, German reviews alongside English). Disabled: the scraper derives a single language from the BU's country code (e.g. bancamediolanum.it → Italian, darty.fr → French, nike.de → German) so you get the locale-native slice — what a local visitor would see in their browser. If the BU's country doesn't have a known language mapping, the language param is omitted and the gateway uses its own default. The multi-language sweep that fires on huge BUs is also skipped when disabled. For a specific language regardless of BU country, use Languages to include below — an explicit filter overrides this setting.

Type:boolean

Default:true

Star ratings to include

filterStars

Optional

Limit reviews to specific star ratings. Leave empty to include all ratings (1–5).

Type:string[]

Default:

[]

Languages to include

filterLanguages

Optional

ISO 639-1 codes (e.g. en, de, fr, or unknown for reviews Trustpilot couldn't classify). Leave empty to auto-discover and sweep all languages found on each business unit. This is the right knob to use if you want to restrict results to one language — locale subdomains in start URLs (e.g. it.trustpilot.com) are intentionally normalized away to avoid silently losing reviews, so language filtering must be explicit here.

Type:array

Review date range

filterDateRange

Optional

Server-side rolling date window. Equivalent to the iOS app's 'Date posted' filter. The gateway only accepts these enums; anything else returns HTTP 400. For an exact cutoff, use the 'Only scrape reviews newer than' field below — they compose (the more restrictive one wins).

Type:string

Default:all

Options:

alllast30dayslast3monthslast6monthslast12months

Verified reviews only

filterVerifiedOnly

Optional

Equivalent to the iOS app's 'Verified reviews' toggle. Sent server-side as onlyVerified=true, so the gateway prunes non-verified reviews before responding — no wasted requests. The canonical output's isVerified reflects truth (derived from verificationLabel.type === 'verified'; the raw response boolean is misleading).

Type:boolean

Default:false

Reviews with company replies only

filterRepliesOnly

Optional

Equivalent to the iOS app's 'Reviews with replies' toggle. Sent server-side as onlyWithReplies=true, so the gateway prunes reviews without replies before responding.

Type:boolean

Default:false

Reviewer countries to include

filterCountries

Optional

ISO 3166-1 alpha-2 country codes to keep, e.g. US, GB, DE. Matched against the reviewer's profile country (consumer.countryCode). Leave empty to keep all countries. The gateway has no server-side country filter, so this is applied client-side — non-matching reviews still cost a request and the drop count is logged in the per-URL summary.

Type:array

Sort order

sortBy

Optional

How each review stream is ordered. auto picks recent whenever a start date is set (so the cutoff actually short-circuits pagination) and relevancy otherwise.

Type:string

Default:auto

Options:

autorelevancyrecent

Expand regional domains

expandRegionalDomains

Optional

After resolving each input, also fetch every regional sibling on Trustpilot's index that matches the same brand (e.g. nike → nike.com, nike.uk, nike.de, nike.dk, …). Strict displayName matching keeps unrelated brands out. Shared maxItems budget across siblings.

Type:boolean

Default:true

Strict brand-name matching

strictNameMatch

Optional

When ON, reject autosuggest hits whose business name doesn't look like your query (e.g. FACTORHY Avocats → Omega Avocats is rejected because the only shared word is the generic avocats). Useful when you'd rather see BU not found than reviews from an adjacent-but-wrong company. When OFF (default), accept whatever Trustpilot's autosuggest returns — some data is better than none.

Type:boolean

Default:false

Split BU metadata into a separate dataset

splitDatasets

Optional

When ON, reviews go to the default dataset (clean, one row per review, no embedded company/stats/transparency) and BU metadata goes to a per-run sibling dataset named businessUnits-<runId> (one row per unique BU). Each review carries a businessUnitId you can JOIN on. The exact dataset id is written to this run's OUTPUT record (businessUnitsDatasetId). Solves the 95%-duplicated-data problem on large runs (a 1,500-review BU sweep no longer repeats ~3 KB of metadata 1,500 times). When OFF (default), preserve the legacy embedded-per-row shape so existing pipelines don't break.

Type:boolean

Default:false

Flat company columns (CSV/Excel friendly)

flattenCompanyData

Optional

When ON, each review gets flat top-level company columns — companyName, companyDomain, companyWebsite, companyTrustScore, companyStars, companyTotalReviews, companyCountryCode, companyUrl — instead of (or alongside) the nested company object. Ideal for CSV/Excel exports where nested objects flatten into awkward company/score/trustScore columns. Works even without includeCompanyDetails (these are derived from the business unit we already resolved, at no extra cost). When OFF (default), output shape is unchanged.

Type:boolean

Default:false

Report inputs that returned no reviews

emitInputStatus

Optional

When ON (default), any input that returns no reviews (brand not found on Trustpilot, empty business unit, or everything excluded by your filters) gets one diagnostic row in a per-run dataset named inputStatus-<runId> — with a machine-readable reason and a human-readable detail. The exact dataset id is written to this run's OUTPUT record (inputStatusDatasetId). Lets you see exactly which of your inputs came back empty and why, instead of silently missing from the output. This is a side channel: it never adds rows to your reviews dataset and is never billed. Turn OFF to suppress.

Type:boolean

Default:true

Only scrape reviews newer than [date]

startDate

Optional

Format YYYY-MM-DD, e.g., 2022-02-20. Used as a hard chronological cutoff: when set, the scraper switches to sort=createdAt:desc and short-circuits pagination as soon as it crosses the date.

Type:string

Include company details in output

includeCompanyDetails

Optional

When enabled, each review item is enriched with the company block (display name, identifying domain, country, total review count, …).

Type:boolean

Default:false

Include statistics in output

includeStats

Optional

When enabled, each review item is enriched with the stats block (total review count, per-star rating distribution, …).

Type:boolean

Default:false

Include transparency page data

includeTransparency

Optional

When enabled, each review item is enriched with the transparency block (collecting method distribution, stars breakdown by method, monthly data, etc.).

Type:boolean

Default:false

Include extra company fields (consumerAlert, hasCollectedIncentivisedReviews, basiclinkRate)

includeCompanyAdditionalFields

Optional

On-demand enrichment. When enabled, each review's company block is augmented with consumerAlert, consumerAlerts, hasCollectedIncentivisedReviews, and (when still exposed by Trustpilot) basiclinkRate. Costs one extra HTTP request per unique business unit. Has no effect unless 'Include company details in output' is also enabled.

Type:boolean

Default:false

Limit the number of reviews per URL or search filter

maxItems

Optional

Per-input cap. With 3 inputs and maxItems=30, you can collect up to 90 reviews total (30 per input). When 'Expand regional domains' is on, this budget is shared across the primary BU and all its regional siblings.

Type:integer

Default:10000

Mobile API Bearer token (optional override)

mobileBearerToken

Optional

Optional. A freshly captured iOS-gateway Bearer JWT to use instead of the bundled default. Leave empty to use the built-in token.

Type:string

Mobile API key (optional override)

mobileApiKey

Optional

Optional. Static iOS-gateway apikey override. Leave empty to use the built-in default.

Type:string

Attach Bearer on all mobile requests

mobileBearerAllRequests

Optional

Optional. When true, sends the Bearer on every mobile-gateway call (default: only on the first/non-paginated call, mirroring the iOS app). Default: false.

Type:boolean

Default:false

Max Concurrency

maxConcurrency

Optional

Maximum number of inputs being processed in parallel (each input runs many sequential page fetches).

Type:integer

Default:10

Min Concurrency

minConcurrency

Optional

Minimum number of inputs that will be processed at the same time.

Type:integer

Default:1

Max Request Retries

maxRequestRetries

Optional

Number of times the scraper will retry a failed mobile-gateway request before giving up.

Type:integer

Default:100

Proxy configuration (optional override)

proxy

Optional

Leave empty — the actor already routes all traffic through its own built-in residential proxy at no extra cost to you. Only set this if you want to use your own proxies.

Type:object

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