Verified Reviews (Skeepers) Scraper — Reviews, Ratings & Business Info

Extract customer reviews and business rating data from Verified Reviews / Avis Vérifiés / Recensioni Verificate (the Skeepers review platform) — full review texts, star ratings, review + experience dates, reviewer names, business categories, and per-brand rating summaries with star distributions. Works with all three live country domains: recensioni-verificate.com (Italy), avis-verifies.com (France), and verified-reviews.com (English/US). Export as JSON, CSV, or Excel.

Why use this scraper?

• All three live Skeepers domains — the only scraper that handles the Italian domain (recensioni-verificate.com) alongside the French (avis-verifies.com) and English/US (verified-reviews.com) ones, with automatic brand lookup across all of them.
• Complete review records — review UUID, star rating, full text, author, publication date AND purchase/experience date (both ISO-formatted), business category, and collection source (verified purchase vs third-party).
• Server-side filters you don't pay for — filter by star rating (e.g. only 1–2★ complaints) and keyword (e.g. "delivery", "rimborso", "livraison") before scraping. You're never charged for filtered-out reviews.
• Business intelligence mode — one row per brand with average rating, total review count, and the full star distribution. Ideal for monitoring hundreds of brands cheaply.
• Fast — review pages are fetched in parallel; hundreds of reviews arrive in seconds.
• Fair charging — brands not on the platform are skipped and never charged. Exact maxItems accounting: you get precisely the number of rows you asked for.

What you can scrape

Input	Example
Italian certificate URL	https://www.recensioni-verificate.com/recensioni-clienti/uniecampus.it
French certificate URL	https://www.avis-verifies.com/avis-clients/but.fr
English/US certificate URL	https://www.verified-reviews.com/reviews/halfpricegolfballs.com
Brand website domain	uniecampus.it, but.fr — looked up automatically across all country domains

Use cases

• Reputation monitoring — track your own (or competitors') average rating, star distribution, and fresh complaints over time.
• Complaint mining — pull only 1–2★ reviews mentioning "delivery" or "refund" to find operational weak spots.
• Market research — compare rating distributions across all brands in a category.
• Lead generation — business rows include the brand's own website, category, and (where published) contact email.
• AI / NLP pipelines — clean, deduplicated review texts with dates and ratings, ready for sentiment analysis.

Input configuration

Example — all 1–2 star reviews mentioning delivery, for one brand:

{
    "mode": "reviews",
    "brandDomains": ["but.fr"],
    "starRatings": ["1", "2"],
    "searchKeyword": "livraison",
    "maxItems": 500
}

Example — rating summaries for a portfolio of brands:

{
    "mode": "business",
    "brandDomains": ["uniecampus.it", "but.fr", "grandiscuole.it"],
    "country": "auto"
}

Field	Type	Description
mode	string	reviews (default) — full review data. business — one rating-summary row per brand.
startUrls	array	Certificate-page URLs on either live domain.
brandDomains	array	Brand website domains to look up (alternative to URLs).
country	string	Domain for brand lookups: auto (default), it, fr, or en.
starRatings	array	Only reviews with these ratings (1–5). Server-side.
searchKeyword	string	Full-text keyword filter. Server-side.
includeBusinessInfo	boolean	Reviews mode: also push one business row per brand.
maxItems	integer	Maximum rows returned (default 1000).
maxConcurrency	integer	Parallel page fetches per brand (1–10, default 5).

Output samples

Review row:

{
    "rowType": "review",
    "reviewId": "42fc6ac2-e9eb-4e3d-aa28-ce25797a2480",
    "rating": 1,
    "text": "Decisamente da migliorare in maniera profonda il servizio clienti...",
    "authorName": "Ilaria E.",
    "category": "Insegnamento e formazione",
    "reviewDate": "2026-06-22",
    "experienceDate": "2026-06-15",
    "source": "third-party",
    "brandDomain": "uniecampus.it",
    "brandName": "uniecampus.it",
    "country": "it",
    "certificateUrl": "https://www.recensioni-verificate.com/recensioni-clienti/uniecampus.it",
    "page": 1
}

Business row:

{
    "rowType": "business",
    "brandName": "but.fr",
    "brandDomain": "but.fr",
    "websiteUrl": "https://www.but.fr",
    "category": "Maison & jardin",
    "logoUrl": "https://api-upload-public.s3.eu-west-1.amazonaws.com/website/.../logo.png",
    "address": "1, avenue Spinoza, 77184 EMERAINVILLE, FR",
    "email": null,
    "averageRating": 4.5,
    "totalReviews": 732404,
    "reviewsLast12Months": 123286,
    "ratingDistribution": { "1": 5, "2": 3, "3": 7, "4": 23, "5": 62 },
    "country": "fr"
}

Key output fields

• reviewId — the platform's stable UUID for the review (deduplication-safe).
• reviewDate / experienceDate — publication date vs the date of the underlying purchase/experience, both YYYY-MM-DD.
• source — verified-purchase (collected by Skeepers after a real transaction) or third-party (imported from another collection channel).
• ratingDistribution — percentage of reviews per star band, straight from the certificate page.
• totalReviews / reviewsLast12Months — lifetime review count vs reviews received in the last 12 months, for tracking recent volume without date math.
• aiSummary — the platform's AI-generated summary of all reviews (business rows; currently rendered on the English domain).

FAQ

Which countries are covered? Italy (recensioni-verificate.com), France (avis-verifies.com), and the English/international domain (verified-reviews.com, where US and other English-market brands live) — the three domains where Skeepers still serves consumer review pages. The former UK, Spanish, German, Dutch, and Portuguese sites were shut down by Skeepers and redirect to marketing pages; URLs from those domains are reported and skipped.

What about product reviews? This actor scrapes brand-level certificate pages (the merchant's overall reviews). Product-level review widgets embedded on merchant sites are a different system and out of scope.

Are merchant replies included? No — the Skeepers certificate pages do not display merchant replies, so they cannot be scraped.

What happens with brands that aren't on the platform? They're logged as skipped and you are not charged anything for them.

Do I need a proxy? No. Both live domains work without one. A proxy option exists for very large pulls if you ever hit rate limits.

Support & feature requests

Found an issue or need an extra field? Open an issue on the actor's Issues tab in the Apify Console — issues are typically answered within 24 hours.

⚠️ Disclaimer

This actor only collects publicly available data that anyone can see by visiting the Verified Reviews certificate pages. It does not access private data, bypass authentication, or collect personal information beyond what reviewers chose to publish. You are responsible for how you use the data — ensure your use complies with applicable laws (GDPR, CCPA) and the target website's terms of service. This actor is not affiliated with or endorsed by Skeepers, Verified Reviews, Avis Vérifiés, or Recensioni Verificate.

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