Amazon Reviews Scraper

What does Amazon Reviews Scraper do?

Amazon Reviews Scraper extracts customer reviews from Amazon product pages by ASIN or product URL. It pulls star rating, review title, full body text, author, date, verified purchase flag, and helpful votes — ready for VOC research, complaint mining, and competitor analysis.

Run it on the Apify platform for API access, scheduling, integrations, residential proxy rotation, and monitoring — without managing servers.

Ideal for the classic DTC/FBA workflow: top reviews → what people complain about.

Why use Amazon Reviews Scraper?

• Voice of customer (VOC) — Mine 1–2★ reviews to find product issues, packaging problems, and support gaps.
• FBA / private label research — Validate demand and risk before sourcing a product.
• Ad creative mining — Turn 5★ language into hooks; turn complaints into objection-handling copy.
• Competitor intelligence — Compare review themes across ASINs over time.
• AI / LLM pipelines — Structured JSON ready for clustering, sentiment, and topic models (ECOMMERCE + AI use cases).

How to use Amazon Reviews Scraper

1. Open the Actor in Apify Console.
2. Paste one or more Amazon product URLs (or bare ASINs) into Amazon product URLs.
3. Set Max reviews per product (e.g. 50).
4. Optionally filter Minimum / Maximum star rating (e.g. max 2 for complaints only).
5. Choose Sort reviews by: recent (trends) or helpful (top complaints/praise).
6. Keep Proxy configuration on RESIDENTIAL (recommended — Amazon blocks most datacenter IPs).
7. Click Start. Download results as JSON, CSV, Excel, or HTML when the run finishes.

Input

See the Input tab for the full form. Main fields:

Field	Description	Default
productUrls	Product URLs, /product-reviews/ URLs, or bare ASINs	required
maxReviewsPerProduct	Cap per ASIN (paginates ~10 reviews/page)	50
minRating / maxRating	Keep only reviews in this star range (1–5)	1 / 5
sortBy	recent or helpful	recent
country	Marketplace for bare ASINs (US, UK, DE, …)	US
maxConcurrency	Parallel requests (keep low: 1–2)	2
requestDelayMs	Polite delay + jitter before each request	1500
proxyConfiguration	Apify Proxy — RESIDENTIAL recommended	residential on

Example input:

{
    "productUrls": ["https://www.amazon.com/dp/B0BSHF7WHW"],
    "maxReviewsPerProduct": 20,
    "minRating": 1,
    "maxRating": 2,
    "sortBy": "helpful",
    "country": "US",
    "proxyConfiguration": {
        "useApifyProxy": true,
        "apifyProxyGroups": ["RESIDENTIAL"]
    }
}

Output

Each dataset item is one review (or an error row if the page was blocked). You can download the dataset in JSON, HTML, CSV, or Excel.

{
    "asin": "B0BSHF7WHW",
    "productTitle": "Example Product Title",
    "productUrl": "https://www.amazon.com/dp/B0BSHF7WHW",
    "reviewId": "R1EXAMPLE01",
    "rating": 1,
    "title": "Stopped working after two weeks",
    "body": "Unit died after 14 days. Customer service was no help.",
    "author": "AngryBuyer42",
    "date": "January 15, 2024",
    "verified": true,
    "helpfulVotes": 47,
    "country": "US",
    "page": 1,
    "scrapedAt": "2024-06-01T12:00:00.000Z",
    "error": null
}

Key-value store also includes:

• REVIEWS.csv — full CSV export
• SUMMARY.md — rating distribution + complaint sample
• OUTPUT — machine-readable run totals

Data fields

Field	Type	Description
asin	string	Amazon ASIN
productTitle	string	Product title from reviews page
productUrl	string	Canonical /dp/ASIN URL
reviewId	string	Amazon review id (e.g. R…)
rating	number	Stars 1–5
title	string	Review headline
body	string	Full review text
author	string	Reviewer name
date	string	Date as shown on Amazon
verified	boolean	Verified Purchase
helpfulVotes	integer	“People found this helpful”
country	string	Marketplace code
page	integer	Reviews page number
scrapedAt	string	ISO timestamp
error	string | null	Set when captcha/block/failure

How much does it cost to scrape Amazon reviews?

This Actor uses pay-per-event pricing:

• $0.002 per review (dataset item)
• Small Actor start fee per run

Example: 500 reviews ≈ $1.00 in result charges (plus start fee and any proxy compute). Use maxReviewsPerProduct and rating filters to control cost.

Residential proxy usage is billed separately via Apify Proxy — required for reliable Amazon access.

Tips for better results

• Always use RESIDENTIAL proxies on the platform. Datacenter IPs are frequently captcha’d.
• Keep maxConcurrency at 1–2 and requestDelayMs ≥ 1000–1500.
• For complaint mining, set maxRating: 2 and sortBy: "helpful".
• For fresh VOC, use sortBy: "recent".
• Prefer product /dp/ASIN or bare ASINs; the Actor rewrites them to /product-reviews/ASIN.
• If you see captcha errors, lower concurrency, increase delay, and confirm residential proxy groups.

FAQ, disclaimers, and support

Is scraping Amazon legal?
Scraping publicly available data may be subject to Amazon’s Terms of Service and local law. Use this Actor responsibly, for legitimate research, and at your own risk. Do not overload Amazon’s servers.

Why do I get captcha / robot check errors?
Amazon aggressively bot-checks. Use Apify RESIDENTIAL proxies, low concurrency, and retries. The Actor records a graceful error row instead of crashing.

Does it work for non-US marketplaces?
Yes — set country or pass marketplace URLs (amazon.co.uk, amazon.de, etc.).

Need a custom solution?
Open an issue on the Actor’s Issues tab or contact the developer for custom pipelines (e.g. multi-ASIN scheduling, NLP complaint clustering).

Built with Cheerio + Crawlee for fast HTTP scraping — no full browser required for reviews pages.