Trustpilot Reviews Scraper - 🔥Beast Mode for Deep Coverage

Browserless Trustpilot review scraper built on the site's internal Next.js data API, not a headless browser. Returns full review content alongside complete business profile data, not just star counts.

Use cases

• Reputation management - monitor a client's or your own TrustScore and review sentiment over time
• Competitor analysis - benchmark your reviews against competitors, compare reply rates and response times
• Market research - analyze customer sentiment trends across an industry or category
• Brand monitoring - track new reviews and company replies as they come in

⚡ Why this Trustpilot reviews scraper

• Full dataset, not a summary - every review comes with complete text, verification status, consumer profile info, and business replies where present. Business profile data (categories, trust score, contact info, verification badges) is included alongside the reviews.
• Flexible filtering - filter by star rating (multi-select), date range, verified-only reviewers, keyword search, and business-reply presence, matching what's available on the live site.
• Batch by design - scrape multiple companies in a single run, with a configurable result cap per company or unlimited collection.
• Proxies included - residential proxy pool is built in. You don't need to bring your own.
• Fast - no browser, no rendering wait. Pure HTTP calls to the same internal API the trustpilot.com frontend uses.

🔥 Beast Mode - deeper Trustpilot review coverage past standard limits

Trustpilot's review pagination is capped per filter combination, so a plain request only ever exposes a limited slice of a company's full review history. Beast Mode works around this with a recursive escalation strategy: it checks how many results a filter combination actually returns, and only adds more filters when a combination hits the cap. It starts from star rating buckets, then escalates into sort order, verification, and reply-status combinations, and if those still hit the cap, escalates further into a curated set of common review search terms, deduplicating everything by review ID into one clean dataset.

This means significantly more requests per run, and the exact number depends on how many reviews a company has and how it's distributed across the escalation levels, so Beast Mode is priced per result at a higher rate than the standard mode, and is available on paid Apify plans only (not available on the free tier).

Don't need deep historical depth? You can get similar control in standard mode by combining the stars, sort, verified, and replies input filters yourself, at the standard price.

🧾 What you get, per review

• Review content - title, full text, rating, publish/update dates, language, likes count
• Verification - verification status, source, and verification level
• Consumer info - display name, profile URL, review count, country, verification status
• Business reply - reply message and dates, when the business responded

🏢 What you get, per company

• Identity - name, identifying slug, Trustpilot URL, website URL, logo
• Reputation - trust score, star rating, total reviews, reviews in the last 12 months
• Classification - category list with rank and primary flag, breadcrumb hierarchy
• Status - claimed/closed/temporarily closed, location count, review collection status
• Verification & alerts - verification badges, consumer alerts, merged-profile flag
• Contact & activity - contact info block, recent activity data, AI-generated review summary (where available)

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Note: to avoid repeating the same company data on every row, the full company_data object is only populated on the first review of each run. All subsequent rows carry a short placeholder note in that field instead.

📊 Trustpilot review data fields

📝 Review Details

Field	Description
review_id	Trustpilot's internal review ID
review_url	Direct link to the review
review_title	Review headline
review_text	Full review body text
rating	Star rating (1-5)
likes_count	Number of likes on the review
review_publish_date	When the review was published
review_update_date	When the review was last updated
review_language	Language code of the review
location	Reviewer-reported location, if provided
filtered	Whether Trustpilot flagged the review as filtered
is_pending	Whether the review is pending moderation

✅ Verification

Field	Description
is_verified	Whether the review is verified
review_source	Name of the review source
review_verification_source	How the review was verified
review_verification_level	Verification level/tier

👤 Consumer

Field	Description
consumer_name	Reviewer's display name
consumer_profile_url	Link to reviewer's Trustpilot profile
consumer_avatar	Reviewer's avatar image URL
consumer_reviews_count	Total reviews written by this consumer
consumer_same_domain_reviews_count	Reviews this consumer left for the same business
consumer_country	Reviewer's country code
consumer_is_verified	Whether the consumer account is verified

💬 Business Reply

Field	Description
company_reply_message	Business's reply text, if any
company_reply_publish_date	When the reply was published
company_reply_update_date	When the reply was last updated

🏢 Company Profile

Field	Description
company_name	Business display name
company_identify	Trustpilot identifying slug
trustpilot_url	Link to the business's Trustpilot page
company_url	Business's own website
company_img	Business logo URL
company_score	Trust score
company_stars	Star rating
reviews_total	Total reviews matching current filters
ratings_total	Total number of ratings on the profile
reviews_year	Reviews in the last 12 months
company_categories	Category list with rank and primary flag
breadcrumbs_list	Category breadcrumb hierarchy
company_description / company_description_plain	Business description, formatted and plain text
facebook_url	Business Facebook link
company_promotion	Active promotion data, if any
is_claimed	Whether the business profile is claimed
is_closed / is_temp_closed	Business closure status
locations_count	Number of business locations
is_collecting_reviews	Whether the business is actively collecting reviews
verifications	Business verification data
consumer_alert / consumer_alerts	Active consumer alerts on the profile
is_merged	Whether this profile was merged with another
contact_data	Business contact information
activity	Recent business activity data
company_reviews_statistics	Review statistics breakdown
reviews_ai_summary	AI-generated summary of reviews, where available

🔧 Input options

Field	Description
companies	One or more Trustpilot business identifiers (e.g. crowdo.net)
maxResults	Max reviews to collect per company. Leave empty to collect all available
stars	Filter by star rating, multi-select (1-5)
sort	Sort order - most recent or most relevant
verified	Only include verified reviewers
date	Only include reviews from a given time range
search	Only include reviews containing a keyword
replies	Only include reviews with a business reply
beastMode	🔥 Enable deep-coverage collection across multiple filter combinations (paid plans only, higher price per result)

📋 Example output

[
  {
    "company_data": {
      "company_id": "695bee8c1d2da56aaca58c5d",
      "company_name": "Soro",
      "company_identify": "trysoro.com",
      "trustpilot_url": "https://www.trustpilot.com/review/trysoro.com",
      "reviews_total": 700,
      "ratings_total": 714,
      "reviews_year": 706,
      "company_score": 4.8,
      "company_url": "https://trysoro.com",
      "facebook_url": null,
      "company_img": "https://s3-eu-west-1.amazonaws.com/tpd/logos/695bee8c1d2da56aaca58c5d/0x0.png",
      "company_promotion": null,
      "company_stars": 5,
      "company_categories": [
        {
          "category_name": "SEO Service",
          "rank": null,
          "is_primary": true
        }
      ],
      "breadcrumbs_list": [
        "Business Services",
        "Sales & Marketing",
        "SEO Service"
      ],
      "is_claimed": true,
      "is_closed": false,
      "is_temp_closed": false,
      "locations_count": 0,
      "is_collecting_reviews": false,
      "verifications": {
        "verifiedByGoogle": false,
        "verifiedPaymentMethod": false,
        "verifiedUserIdentity": false
      },
      "consumer_alert": null,
      "consumer_alerts": [],
      "is_merged": false,
      "contact_data": {
        "email": "info@trysoro.com",
        "address": "",
        "city": "",
        "country": "US",
        "phone": "",
        "zipCode": ""
      },
      "activity": {
        "isUsingPaidFeatures": false,
        "hasSubscription": false,
        "claimedDate": "2026-01-15T23:23:23.000Z",
        "isClaimed": true,
        "previouslyClaimed": true,
        "replyBehavior": {
          "averageDaysToReply": 1.5,
          "lastReplyToNegativeReview": "2026-06-30 15:32:14 UTC",
          "negativeReviewsWithRepliesCount": 8,
          "replyPercentage": 36.36363636363637,
          "totalNegativeReviewsCount": 22
        },
        "verification": {
          "verifiedByGoogle": false,
          "verifiedPaymentMethod": false,
          "verifiedUserIdentity": false
        },
        "hasBusinessUnitMergeHistory": false,
        "isUsingAIResponses": false,
        "hasRecentlyInvitedUsers": false
      },
      "company_description": "Soro helps your business show up when customers search on Google and ChatGPT. You don't need to know anything about SEO or spend hours writing blog posts - we do it all for you automatically. Every day, Soro writes a new article that answers those questions in your voice and publishes it directly to your website. We built Soro because most small businesses know they should be blogging, but either don't have time or can't afford expensive agencies. Set it up once, and let Soro handle everything while you focus on running your business.",
      "company_description_plain": "Soro helps your business show up when customers search on Google and ChatGPT. You don't need to know anything about SEO or spend hours writing blog posts - we do it all for you automatically. Every day, Soro writes a new article that answers those questions in your voice and publishes it directly to your website. We built Soro because most small businesses know they should be blogging, but either don't have time or can't afford expensive agencies. Set it up once, and let Soro handle everything while you focus on running your business.",
      "company_reviews_statistics": {
        "hasMultipleLanguages": true,
        "reviewLanguages": [
          {
            "isoCode": "all",
            "reviewCount": 700,
            "displayName": "all"
          },
          {
            "isoCode": "de",
            "reviewCount": 16,
            "displayName": "Deutsch"
          },
          {
            "isoCode": "el",
            "reviewCount": 1,
            "displayName": "Ελληνικά"
          },
          {
            "isoCode": "en",
            "reviewCount": 616,
            "displayName": "English"
          },
          {
            "isoCode": "es",
            "reviewCount": 21,
            "displayName": "español"
          },
          {
            "isoCode": "fr",
            "reviewCount": 11,
            "displayName": "français"
          },
          {
            "isoCode": "hu",
            "reviewCount": 1,
            "displayName": "magyar"
          },
          {
            "isoCode": "it",
            "reviewCount": 5,
            "displayName": "italiano"
          },
          {
            "isoCode": "lt",
            "reviewCount": 1,
            "displayName": "lietuvių"
          },
          {
            "isoCode": "nl",
            "reviewCount": 9,
            "displayName": "Nederlands"
          },
          {
            "isoCode": "pt",
            "reviewCount": 8,
            "displayName": "português"
          },
          {
            "isoCode": "ro",
            "reviewCount": 5,
            "displayName": "română"
          },
          {
            "isoCode": "sv",
            "reviewCount": 2,
            "displayName": "svenska"
          },
          {
            "isoCode": "tr",
            "reviewCount": 3,
            "displayName": "Türkçe"
          },
          {
            "isoCode": "zh",
            "reviewCount": 1,
            "displayName": "中文"
          }
        ],
        "ratings": {
          "total": 714,
          "one": 19,
          "two": 4,
          "three": 7,
          "four": 17,
          "five": 667
        }
      },
      "reviews_ai_summary": null
    },
    "review_page": 1,
    "review_id": "6a4c01ede6247f348e3b0ce2",
    "review_url": "https://www.trustpilot.com/reviews/6a4c01ede6247f348e3b0ce2",
    "filtered": false,
    "is_pending": false,
    "review_title": "The set up is very easy",
    "review_text": "The set up is very easy.  I see that the blogs you write do not need my editing, they seem to be very well writed already.",
    "rating": 5,
    "likes_count": 0,
    "is_verified": false,
    "review_publish_date": "2026-07-06T21:28:45.000Z",
    "review_update_date": null,
    "review_source": "BasicLink",
    "review_verification_source": "invitation",
    "review_verification_level": "invited",
    "consumer_name": "Michael Logozzo",
    "consumer_profile_url": "https://www.trustpilot.com/users/6a4c01cb0a188f591c9c43dc",
    "consumer_avatar": null,
    "consumer_reviews_count": 1,
    "consumer_same_domain_reviews_count": 1,
    "consumer_country": "US",
    "consumer_is_verified": false,
    "review_language": "en",
    "location": null,
    "company_reply_message": null,
    "company_reply_publish_date": null,
    "company_reply_update_date": null,
    "keyword_match": null
  },
  {
    "company_data": {
      "note": "Company data available in first row"
    },
    "review_page": 1,
    "review_id": "6a4bfdf5526c86282ca8d0b4",
    "review_url": "https://www.trustpilot.com/reviews/6a4bfdf5526c86282ca8d0b4",
    "filtered": false,
    "is_pending": false,
    "review_title": "So easy to set-up and so easy to use",
    "review_text": "So easy to set-up and so easy to use! The best part is you then leave it to do its magic!  ",
    "rating": 5,
    "likes_count": 0,
    "is_verified": false,
    "review_publish_date": "2026-07-06T21:11:49.000Z",
    "review_update_date": null,
    "review_source": "BasicLink",
    "review_verification_source": "invitation",
    "review_verification_level": "invited",
    "consumer_name": "Carl Goddard",
    "consumer_profile_url": "https://www.trustpilot.com/users/66d449c1d6a807276ec56157",
    "consumer_avatar": "https://user-images.trustpilot.com/66d449c1d6a807276ec56157/73x73.png",
    "consumer_reviews_count": 3,
    "consumer_same_domain_reviews_count": 1,
    "consumer_country": "GB",
    "consumer_is_verified": false,
    "review_language": "en",
    "location": null,
    "company_reply_message": null,
    "company_reply_publish_date": null,
    "company_reply_update_date": null,
    "keyword_match": null
  },
  {
    "company_data": {
      "note": "Company data available in first row"
    },
    "review_page": 1,
    "review_id": "6a4bf530b07750c6d47b3848",
    "review_url": "https://www.trustpilot.com/reviews/6a4bf530b07750c6d47b3848",
    "filtered": false,
    "is_pending": false,
    "review_title": "Easy to do and hoping for great results",
    "review_text": "Easy to do and hoping for great results ",
    "rating": 5,
    "likes_count": 0,
    "is_verified": false,
    "review_publish_date": "2026-07-06T20:34:24.000Z",
    "review_update_date": null,
    "review_source": "BasicLink",
    "review_verification_source": "invitation",
    "review_verification_level": "invited",
    "consumer_name": "Michael Kaspar",
    "consumer_profile_url": "https://www.trustpilot.com/users/6504cd70dd1f4000121f6faa",
    "consumer_avatar": null,
    "consumer_reviews_count": 5,
    "consumer_same_domain_reviews_count": 1,
    "consumer_country": "US",
    "consumer_is_verified": false,
    "review_language": "en",
    "location": null,
    "company_reply_message": null,
    "company_reply_publish_date": null,
    "company_reply_update_date": null,
    "keyword_match": null
  },
  {
    "company_data": {
      "note": "Company data available in first row"
    },
    "review_page": 1,
    "review_id": "6a47d31218c73a19150cbe8a",
    "review_url": "https://www.trustpilot.com/reviews/6a47d31218c73a19150cbe8a",
    "filtered": false,
    "is_pending": false,
    "review_title": "I spoke with them once",
    "review_text": "I spoke with them once.  Didn't agree to do anything but a free trial.  They charged my card $ 216., and there is no phone number to speak with them about it.  I will report fraud on the card.  Don't use these guys. ",
    "rating": 1,
    "likes_count": 0,
    "is_verified": false,
    "review_publish_date": "2026-07-03T17:19:46.000Z",
    "review_update_date": null,
    "review_source": "Organic",
    "review_verification_source": "invitation",
    "review_verification_level": "not-verified",
    "consumer_name": "Tom Kennedy",
    "consumer_profile_url": "https://www.trustpilot.com/users/67ae16d5d7c729089217b9ac",
    "consumer_avatar": null,
    "consumer_reviews_count": 1,
    "consumer_same_domain_reviews_count": 1,
    "consumer_country": "US",
    "consumer_is_verified": false,
    "review_language": "en",
    "location": null,
    "company_reply_message": null,
    "company_reply_publish_date": null,
    "company_reply_update_date": null,
    "keyword_match": null
  }
]

FAQ

Does this Trustpilot scraper need an account or API key? No. It extracts publicly available review and business data.

Can I scrape multiple companies in one Trustpilot reviews run? Yes, add multiple business identifiers to companies and they're processed in the same run.

Can I filter Trustpilot reviews by star rating or verified reviewers only? Yes, stars supports multi-select 1-5, and verified restricts results to verified reviewers only.

Does this Trustpilot scraper work without a browser? Yes. It reads structured data directly from Trustpilot's internal Next.js API, which is faster and more reliable than browser-based scraping.

What is Beast Mode and when should I use it? Standard requests only expose a limited slice of a company's reviews per filter combination. Beast Mode combines multiple filter strategies to dig deeper into a company's full review history. It's priced higher per result (more requests are needed) and available on paid plans only.

What if a business hasn't replied to any reviews? company_reply_message and related fields are simply empty for that review, not every review has a business reply.

🐍 Running this Trustpilot reviews scraper via API (Python)

from apify_client import ApifyClient

client = ApifyClient("<YOUR_API_TOKEN>")

run_input = {
    "companies": ['https://www.trustpilot.com/review/ecatering.co.uk', 'shein.co.uk'],
    "maxResults": 500,
    "stars": [],
    "beastMode": False,
}

run = client.actor("mof1re/trustpilot-scraper-fast-browserlessapif").call(run_input=run_input)

for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

🟩 Running this Trustpilot reviews scraper via API (Node.js)

import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: '<YOUR_API_TOKEN>' });

const input = {
    companies: ['https://www.trustpilot.com/review/ecatering.co.uk', 'shein.co.uk'],
    maxResults: 500,
    stars: [],
    beastMode: false,
};

const run = await client.actor('mof1re/trustpilot-scraper-fast-browserlessapif').call(input);
const { items } = await client.dataset(run.defaultDatasetId).listItems();

items.forEach((item) => console.dir(item));

💳 Pricing

Pay-per-result. Standard results and Beast Mode results are charged as separate events, Beast Mode costs more per result due to the higher number of requests involved. You're charged only for results actually delivered.

⚠️ Notes

• Free-tier accounts are capped at a small sample size per run, upgrade to a paid Apify plan for full volume. Beast Mode requires a paid plan.
• Data reflects what's publicly listed on trustpilot.com at the time of the run, the source updates continuously.

🔗 See also

Need a review scraper for another platform besides Trustpilot reviews? Check out:

• Booking Reviews Scraper
• AirBNB Reviews Scraper
• TripAdvisor Reviews Scraper
• Arbeitsagentur Scraper, Most Complete Result Dataset on Apify