TrustPilot Reviews Scraper | 🔥 Fast Browserless

Browserless Trustpilot review scraper built on the site's internal Next.js data API, not a headless browser. Returns full review content alongside complete business profile data, not just star counts.

⚡ Why this one

• Full dataset, not a summary — every review comes with complete text, verification status, consumer profile info, and business replies where present. Business profile data (categories, trust score, contact info, verification badges) is included alongside the reviews.
• Flexible filtering — filter by star rating (multi-select), date range, verified-only reviewers, keyword search, and business-reply presence, matching what's available on the live site.
• Batch by design — scrape multiple companies in a single run, with a configurable result cap per company or unlimited collection.
• Proxies included — residential proxy pool is built in. You don't need to bring your own.
• Fast — no browser, no rendering wait. Pure HTTP calls to the same internal API the trustpilot.com frontend uses.

📋 Example output

[
  {
    "company_data": {
      "company_id": "695bee8c1d2da56aaca58c5d",
      "company_name": "Soro",
      "company_identify": "trysoro.com",
      "trustpilot_url": "https://www.trustpilot.com/review/trysoro.com",
      "reviews_total": 700,
      "ratings_total": 714,
      "reviews_year": 706,
      "company_score": 4.8,
      "company_url": "https://trysoro.com",
      "facebook_url": null,
      "company_img": "https://s3-eu-west-1.amazonaws.com/tpd/logos/695bee8c1d2da56aaca58c5d/0x0.png",
      "company_promotion": null,
      "company_stars": 5,
      "company_categories": [
        {
          "category_name": "SEO Service",
          "rank": null,
          "is_primary": true
        }
      ],
      "breadcrumbs_list": [
        "Business Services",
        "Sales & Marketing",
        "SEO Service"
      ],
      "is_claimed": true,
      "is_closed": false,
      "is_temp_closed": false,
      "locations_count": 0,
      "is_collecting_reviews": false,
      "verifications": {
        "verifiedByGoogle": false,
        "verifiedPaymentMethod": false,
        "verifiedUserIdentity": false
      },
      "consumer_alert": null,
      "consumer_alerts": [],
      "is_merged": false,
      "contact_data": {
        "email": "info@trysoro.com",
        "address": "",
        "city": "",
        "country": "US",
        "phone": "",
        "zipCode": ""
      },
      "activity": {
        "isUsingPaidFeatures": false,
        "hasSubscription": false,
        "claimedDate": "2026-01-15T23:23:23.000Z",
        "isClaimed": true,
        "previouslyClaimed": true,
        "replyBehavior": {
          "averageDaysToReply": 1.5,
          "lastReplyToNegativeReview": "2026-06-30 15:32:14 UTC",
          "negativeReviewsWithRepliesCount": 8,
          "replyPercentage": 36.36363636363637,
          "totalNegativeReviewsCount": 22
        },
        "verification": {
          "verifiedByGoogle": false,
          "verifiedPaymentMethod": false,
          "verifiedUserIdentity": false
        },
        "hasBusinessUnitMergeHistory": false,
        "isUsingAIResponses": false,
        "hasRecentlyInvitedUsers": false
      },
      "company_description": "Soro helps your business show up when customers search on Google and ChatGPT. You don't need to know anything about SEO or spend hours writing blog posts - we do it all for you automatically. Every day, Soro writes a new article that answers those questions in your voice and publishes it directly to your website. We built Soro because most small businesses know they should be blogging, but either don't have time or can't afford expensive agencies. Set it up once, and let Soro handle everything while you focus on running your business.",
      "company_description_plain": "Soro helps your business show up when customers search on Google and ChatGPT. You don't need to know anything about SEO or spend hours writing blog posts - we do it all for you automatically. Every day, Soro writes a new article that answers those questions in your voice and publishes it directly to your website. We built Soro because most small businesses know they should be blogging, but either don't have time or can't afford expensive agencies. Set it up once, and let Soro handle everything while you focus on running your business.",
      "company_reviews_statistics": {
        "hasMultipleLanguages": true,
        "reviewLanguages": [
          {
            "isoCode": "all",
            "reviewCount": 700,
            "displayName": "all"
          },
          {
            "isoCode": "de",
            "reviewCount": 16,
            "displayName": "Deutsch"
          },
          {
            "isoCode": "el",
            "reviewCount": 1,
            "displayName": "Ελληνικά"
          },
          {
            "isoCode": "en",
            "reviewCount": 616,
            "displayName": "English"
          },
          {
            "isoCode": "es",
            "reviewCount": 21,
            "displayName": "español"
          },
          {
            "isoCode": "fr",
            "reviewCount": 11,
            "displayName": "français"
          },
          {
            "isoCode": "hu",
            "reviewCount": 1,
            "displayName": "magyar"
          },
          {
            "isoCode": "it",
            "reviewCount": 5,
            "displayName": "italiano"
          },
          {
            "isoCode": "lt",
            "reviewCount": 1,
            "displayName": "lietuvių"
          },
          {
            "isoCode": "nl",
            "reviewCount": 9,
            "displayName": "Nederlands"
          },
          {
            "isoCode": "pt",
            "reviewCount": 8,
            "displayName": "português"
          },
          {
            "isoCode": "ro",
            "reviewCount": 5,
            "displayName": "română"
          },
          {
            "isoCode": "sv",
            "reviewCount": 2,
            "displayName": "svenska"
          },
          {
            "isoCode": "tr",
            "reviewCount": 3,
            "displayName": "Türkçe"
          },
          {
            "isoCode": "zh",
            "reviewCount": 1,
            "displayName": "中文"
          }
        ],
        "ratings": {
          "total": 714,
          "one": 19,
          "two": 4,
          "three": 7,
          "four": 17,
          "five": 667
        }
      },
      "reviews_ai_summary": null
    },
    "review_page": 1,
    "review_id": "6a4c01ede6247f348e3b0ce2",
    "review_url": "https://www.trustpilot.com/reviews/6a4c01ede6247f348e3b0ce2",
    "filtered": false,
    "is_pending": false,
    "review_title": "The set up is very easy",
    "review_text": "The set up is very easy.  I see that the blogs you write do not need my editing, they seem to be very well writed already.",
    "rating": 5,
    "likes_count": 0,
    "is_verified": false,
    "review_publish_date": "2026-07-06T21:28:45.000Z",
    "review_update_date": null,
    "review_source": "BasicLink",
    "review_verification_source": "invitation",
    "review_verification_level": "invited",
    "consumer_name": "Michael Logozzo",
    "consumer_profile_url": "https://www.trustpilot.com/users/6a4c01cb0a188f591c9c43dc",
    "consumer_avatar": null,
    "consumer_reviews_count": 1,
    "consumer_same_domain_reviews_count": 1,
    "consumer_country": "US",
    "consumer_is_verified": false,
    "review_language": "en",
    "location": null,
    "company_reply_message": null,
    "company_reply_publish_date": null,
    "company_reply_update_date": null,
    "keyword_match": null
  },
  {
    "company_data": {
      "note": "Company data available in first row"
    },
    "review_page": 1,
    "review_id": "6a4bfdf5526c86282ca8d0b4",
    "review_url": "https://www.trustpilot.com/reviews/6a4bfdf5526c86282ca8d0b4",
    "filtered": false,
    "is_pending": false,
    "review_title": "So easy to set-up and so easy to use",
    "review_text": "So easy to set-up and so easy to use! The best part is you then leave it to do its magic!  ",
    "rating": 5,
    "likes_count": 0,
    "is_verified": false,
    "review_publish_date": "2026-07-06T21:11:49.000Z",
    "review_update_date": null,
    "review_source": "BasicLink",
    "review_verification_source": "invitation",
    "review_verification_level": "invited",
    "consumer_name": "Carl Goddard",
    "consumer_profile_url": "https://www.trustpilot.com/users/66d449c1d6a807276ec56157",
    "consumer_avatar": "https://user-images.trustpilot.com/66d449c1d6a807276ec56157/73x73.png",
    "consumer_reviews_count": 3,
    "consumer_same_domain_reviews_count": 1,
    "consumer_country": "GB",
    "consumer_is_verified": false,
    "review_language": "en",
    "location": null,
    "company_reply_message": null,
    "company_reply_publish_date": null,
    "company_reply_update_date": null,
    "keyword_match": null
  },
  {
    "company_data": {
      "note": "Company data available in first row"
    },
    "review_page": 1,
    "review_id": "6a4bf530b07750c6d47b3848",
    "review_url": "https://www.trustpilot.com/reviews/6a4bf530b07750c6d47b3848",
    "filtered": false,
    "is_pending": false,
    "review_title": "Easy to do and hoping for great results",
    "review_text": "Easy to do and hoping for great results ",
    "rating": 5,
    "likes_count": 0,
    "is_verified": false,
    "review_publish_date": "2026-07-06T20:34:24.000Z",
    "review_update_date": null,
    "review_source": "BasicLink",
    "review_verification_source": "invitation",
    "review_verification_level": "invited",
    "consumer_name": "Michael Kaspar",
    "consumer_profile_url": "https://www.trustpilot.com/users/6504cd70dd1f4000121f6faa",
    "consumer_avatar": null,
    "consumer_reviews_count": 5,
    "consumer_same_domain_reviews_count": 1,
    "consumer_country": "US",
    "consumer_is_verified": false,
    "review_language": "en",
    "location": null,
    "company_reply_message": null,
    "company_reply_publish_date": null,
    "company_reply_update_date": null,
    "keyword_match": null
  },
  {
    "company_data": {
      "note": "Company data available in first row"
    },
    "review_page": 1,
    "review_id": "6a47d31218c73a19150cbe8a",
    "review_url": "https://www.trustpilot.com/reviews/6a47d31218c73a19150cbe8a",
    "filtered": false,
    "is_pending": false,
    "review_title": "I spoke with them once",
    "review_text": "I spoke with them once.  Didn't agree to do anything but a free trial.  They charged my card $ 216., and there is no phone number to speak with them about it.  I will report fraud on the card.  Don't use these guys. ",
    "rating": 1,
    "likes_count": 0,
    "is_verified": false,
    "review_publish_date": "2026-07-03T17:19:46.000Z",
    "review_update_date": null,
    "review_source": "Organic",
    "review_verification_source": "invitation",
    "review_verification_level": "not-verified",
    "consumer_name": "Tom Kennedy",
    "consumer_profile_url": "https://www.trustpilot.com/users/67ae16d5d7c729089217b9ac",
    "consumer_avatar": null,
    "consumer_reviews_count": 1,
    "consumer_same_domain_reviews_count": 1,
    "consumer_country": "US",
    "consumer_is_verified": false,
    "review_language": "en",
    "location": null,
    "company_reply_message": null,
    "company_reply_publish_date": null,
    "company_reply_update_date": null,
    "keyword_match": null
  }
]

🧾 What you get, per review

• Review content — title, full text, rating, publish/update dates, language, likes count
• Verification — verification status, source, and verification level
• Consumer info — display name, profile URL, review count, country, verification status
• Business reply — reply message and dates, when the business responded

🏢 What you get, per company

• Identity — name, identifying slug, Trustpilot URL, website URL, logo
• Reputation — trust score, star rating, total reviews, reviews in the last 12 months
• Classification — category list with rank and primary flag, breadcrumb hierarchy
• Status — claimed/closed/temporarily closed, location count, review collection status
• Verification & alerts — verification badges, consumer alerts, merged-profile flag
• Contact & activity — contact info block, recent activity data, AI-generated review summary (where available)

{
  "company_id": "695bee8c1d2da56aaca58c5d",
  "company_name": "Soro",
  "company_identify": "trysoro.com",
  "trustpilot_url": "https://www.trustpilot.com/review/trysoro.com",
  "reviews_total": 700,
  "ratings_total": 715,
  "reviews_year": 706,
  "company_score": 4.8,
  "company_url": "https://trysoro.com",
  "facebook_url": null,
  "company_img": "https://s3-eu-west-1.amazonaws.com/tpd/logos/695bee8c1d2da56aaca58c5d/0x0.png",
  "company_promotion": null,
  "company_stars": 5,
  "company_categories": [
    {
      "category_name": "SEO Service",
      "rank": null,
      "is_primary": true
    }
  ],
  "breadcrumbs_list": [
    "Business Services",
    "Sales & Marketing",
    "SEO Service"
  ],
  "is_claimed": true,
  "is_closed": false,
  "is_temp_closed": false,
  "locations_count": 0,
  "is_collecting_reviews": false,
  "verifications": {
    "verifiedByGoogle": false,
    "verifiedPaymentMethod": false,
    "verifiedUserIdentity": false
  },
  "consumer_alert": null,
  "consumer_alerts": [],
  "is_merged": false,
  "contact_data": {
    "email": "info@trysoro.com",
    "address": "",
    "city": "",
    "country": "US",
    "phone": "",
    "zipCode": ""
  },
  "activity": {
    "isUsingPaidFeatures": false,
    "hasSubscription": false,
    "claimedDate": "2026-01-15T23:23:23.000Z",
    "isClaimed": true,
    "previouslyClaimed": true,
    "replyBehavior": {
      "averageDaysToReply": 1.5,
      "lastReplyToNegativeReview": "2026-06-30 15:32:14 UTC",
      "negativeReviewsWithRepliesCount": 8,
      "replyPercentage": 36.36363636363637,
      "totalNegativeReviewsCount": 22
    },
    "verification": {
      "verifiedByGoogle": false,
      "verifiedPaymentMethod": false,
      "verifiedUserIdentity": false
    },
    "hasBusinessUnitMergeHistory": false,
    "isUsingAIResponses": false,
    "hasRecentlyInvitedUsers": false
  },
  "company_description": "Soro helps your business show up when customers search on Google and ChatGPT. You don't need to know anything about SEO or spend hours writing blog posts - we do it all for you automatically. Every day, Soro writes a new article that answers those questions in your voice and publishes it directly to your website. We built Soro because most small businesses know they should be blogging, but either don't have time or can't afford expensive agencies. Set it up once, and let Soro handle everything while you focus on running your business.",
  "company_description_plain": "Soro helps your business show up when customers search on Google and ChatGPT. You don't need to know anything about SEO or spend hours writing blog posts - we do it all for you automatically. Every day, Soro writes a new article that answers those questions in your voice and publishes it directly to your website. We built Soro because most small businesses know they should be blogging, but either don't have time or can't afford expensive agencies. Set it up once, and let Soro handle everything while you focus on running your business.",
  "company_reviews_statistics": {
    "hasMultipleLanguages": true,
    "reviewLanguages": [
      {
        "isoCode": "all",
        "reviewCount": 700,
        "displayName": "all"
      },
      {
        "isoCode": "de",
        "reviewCount": 16,
        "displayName": "Deutsch"
      },
      {
        "isoCode": "el",
        "reviewCount": 1,
        "displayName": "Ελληνικά"
      },
      {
        "isoCode": "en",
        "reviewCount": 616,
        "displayName": "English"
      },
      {
        "isoCode": "es",
        "reviewCount": 21,
        "displayName": "español"
      },
      {
        "isoCode": "fr",
        "reviewCount": 11,
        "displayName": "français"
      },
      {
        "isoCode": "hu",
        "reviewCount": 1,
        "displayName": "magyar"
      },
      {
        "isoCode": "it",
        "reviewCount": 5,
        "displayName": "italiano"
      },
      {
        "isoCode": "lt",
        "reviewCount": 1,
        "displayName": "lietuvių"
      },
      {
        "isoCode": "nl",
        "reviewCount": 9,
        "displayName": "Nederlands"
      },
      {
        "isoCode": "pt",
        "reviewCount": 8,
        "displayName": "português"
      },
      {
        "isoCode": "ro",
        "reviewCount": 5,
        "displayName": "română"
      },
      {
        "isoCode": "sv",
        "reviewCount": 2,
        "displayName": "svenska"
      },
      {
        "isoCode": "tr",
        "reviewCount": 3,
        "displayName": "Türkçe"
      },
      {
        "isoCode": "zh",
        "reviewCount": 1,
        "displayName": "中文"
      }
    ],
    "ratings": {
      "total": 715,
      "one": 19,
      "two": 4,
      "three": 7,
      "four": 17,
      "five": 668
    }
  },
  "reviews_ai_summary": null
}

Note: to avoid repeating the same company data on every row, the full company_data object is only populated on the first review of each run. All subsequent rows carry a short placeholder note in that field instead.

📊 Data Fields

📝 Review Details

Field	Description
review_id	Trustpilot's internal review ID
review_url	Direct link to the review
review_title	Review headline
review_text	Full review body text
rating	Star rating (1–5)
likes_count	Number of likes on the review
review_publish_date	When the review was published
review_update_date	When the review was last updated
review_language	Language code of the review
location	Reviewer-reported location, if provided
filtered	Whether Trustpilot flagged the review as filtered
is_pending	Whether the review is pending moderation

✅ Verification

Field	Description
is_verified	Whether the review is verified
review_source	Name of the review source
review_verification_source	How the review was verified
review_verification_level	Verification level/tier

👤 Consumer

Field	Description
consumer_name	Reviewer's display name
consumer_profile_url	Link to reviewer's Trustpilot profile
consumer_avatar	Reviewer's avatar image URL
consumer_reviews_count	Total reviews written by this consumer
consumer_same_domain_reviews_count	Reviews this consumer left for the same business
consumer_country	Reviewer's country code
consumer_is_verified	Whether the consumer account is verified

💬 Business Reply

Field	Description
company_reply_message	Business's reply text, if any
company_reply_publish_date	When the reply was published
company_reply_update_date	When the reply was last updated

🏢 Company Profile

Field	Description
company_name	Business display name
company_identify	Trustpilot identifying slug
trustpilot_url	Link to the business's Trustpilot page
company_url	Business's own website
company_img	Business logo URL
company_score	Trust score
company_stars	Star rating
reviews_total	Total reviews matching current filters
ratings_total	Total number of ratings on the profile
reviews_year	Reviews in the last 12 months
company_categories	Category list with rank and primary flag
breadcrumbs_list	Category breadcrumb hierarchy
company_description / company_description_plain	Business description, formatted and plain text
facebook_url	Business Facebook link
company_promotion	Active promotion data, if any
is_claimed	Whether the business profile is claimed
is_closed / is_temp_closed	Business closure status
locations_count	Number of business locations
is_collecting_reviews	Whether the business is actively collecting reviews
verifications	Business verification data
consumer_alert / consumer_alerts	Active consumer alerts on the profile
is_merged	Whether this profile was merged with another
contact_data	Business contact information
activity	Recent business activity data
company_reviews_statistics	Review statistics breakdown
reviews_ai_summary	AI-generated summary of reviews, where available

🔧 Input options

Field	Description
companies	One or more Trustpilot business identifiers (e.g. crowdo.net)
maxResults	Max reviews to collect per company. Leave empty to collect all available
stars	Filter by star rating, multi-select (1–5)
sort	Sort order — most recent or most relevant
verified	Only include verified reviewers
date	Only include reviews from a given time range
search	Only include reviews containing a keyword
replies	Only include reviews with a business reply

💳 Pricing

Pay-per-result. You're charged for reviews actually delivered, not for pages fetched or requests made.

⚠️ Notes

• Free-tier accounts are capped at a small sample size per run — upgrade to a paid Apify plan for full volume.
• Data reflects what's publicly listed on trustpilot.com at the time of the run; the source updates continuously.