Booking.com Reviews Scraper: Anonymous Scores
Pricing
from $0.79 / 1,000 reviews
Scrape Booking.com reviews from hotel URLs: score, month, language, title, liked and disliked texts, trip type, nights, room type and the hotel's 7 sub-scores. Anonymous: no reviewer name, country or photo, property replies left out. No personal data.
Schema version
schemaVersion
Required
Version of this output schema (travel-review/.). Columns are only added within a major version, never renamed or removed.
Platform
platform
Required
Source platform. Always "booking" for this Actor; the same schema is shared by the review scrapers of the travel studio (Airbnb reviews).
Hotel id
platformListingId
Required
Booking.com hotel id as a numeric string, the hotel the review is about. Joins with the Booking.com Scraper and the Booking.com Hotel Details Scraper on platformListingId.
Hotel URL
listingUrl
Required
Public page of the reviewed hotel on booking.com, without language suffix nor parameters.
Review key
reviewKey
Required
Stable anonymous key of the review: the first 16 hexadecimal characters of SHA-256("booking:"). The same review always gets the same key, whatever the interface language, so you can deduplicate and detect new reviews from run to run; the Booking.com review id itself is never published.
Review month
reviewMonth
Required
Month the review was published, YYYY-MM (UTC). The exact date and time are never published.
Score
rating
Required
Score given by the guest, 1 to 10 on Booking.com (whole numbers). Booking.com publishes no sub-score per review: see the listingRating… columns for the hotel's sub-scores.
Score scale
ratingMax
Required
Maximum of the score scale: 10 for Booking.com (5 for Airbnb in the shared schema).
Language
language
Required
Language of the review text as reported by Booking.com, e.g. "en", "fr", "pt"; Booking.com's regional codes are mapped to standard ones: en-US, pt-BR, es-419, es-MX, zh-TW.
Review title
title
Required
Title the guest gave the review, as plain text, links replaced by [link], e-mail addresses and phone numbers by [redacted]. Null when the guest gave none.
Text
text
Required
The "liked" and "disliked" parts joined by an empty line (positiveText, then negativeText), cleaned like title. Null when the guest left a score only (about a third of Booking.com reviews).
Liked
positiveText
Required
What the guest liked, as written, cleaned like title (search highlights removed). Null when empty.
Disliked
negativeText
Required
What the guest disliked, as written, cleaned like title (search highlights removed). Null when empty.
Translation
translatedText
Required
Platform translation of the text (shared schema). Not available for Booking.com in this version: always null.
Translation language
translatedLanguage
Required
Language of translatedText (shared schema). Always null for this Actor.
Stay length
stayLength
Required
Length of the stay from the number of nights: one_night (1), few_nights (2 to 4), about_a_week (5 to 9) or over_a_week (10 and more).
Trip type
tripType
Required
Type of traveller as Booking.com records it: family, couple, group (friends), solo or business. Null when Booking.com gives none.
Stay label
stayHighlight
Required
Stay label as displayed on platforms that show one (Airbnb). Booking.com has none: always null for this Actor.
Nights
nights
Required
Number of nights stayed.
Stay month
stayMonth
Required
Month of the check-in, YYYY-MM. The exact dates of the stay are never published.
Room type
roomType
Required
Room type booked, as Booking.com names it in the interface language, e.g. "Superior Double or Twin Room".
Property replied
hasHostResponse
Required
Whether the property replied publicly to the review. The reply itself is never collected (it often names the guest).
Position
position
Required
Rank of the review in the order requested (sortBy), from 1, within its hotel.
Sort order
sortOrder
Required
Order requested: NEWEST_FIRST, MOST_RELEVANT, OLDEST_FIRST, SCORE_DESC or SCORE_ASC.
Topic
matchedTopic
Required
Booking.com topic the reviews were filtered on (topic input), as Booking.com names it, e.g. "Breakfast"; null without a topic filter.
Search
searchQuery
Required
Word or phrase the reviews were searched with (searchQuery input); null without a search.
Hotel score
listingRating
Required
Overall review score of the hotel on 10, from its hotel page, repeated on every review of the hotel.
Hotel reviews
listingReviewCount
Required
Number of reviews of the hotel, from its hotel page.
Listing accuracy
listingRatingAccuracy
Required
Airbnb category of the shared schema. Booking.com has no such sub-score: always null for this Actor.
Listing check-in
listingRatingCheckIn
Required
Airbnb category of the shared schema. Booking.com has no such sub-score: always null for this Actor.
Hotel cleanliness
listingRatingCleanliness
Required
Hotel's cleanliness sub-score on 10 (two decimals), the same on every review of the hotel.
Listing communication
listingRatingCommunication
Required
Airbnb category of the shared schema. Booking.com has no such sub-score: always null for this Actor.
Hotel location
listingRatingLocation
Required
Hotel's location sub-score on 10 (two decimals).
Hotel value for money
listingRatingValue
Required
Hotel's value-for-money sub-score on 10 (two decimals).
Hotel staff
listingRatingStaff
Required
Hotel's staff sub-score on 10 (two decimals).
Hotel comfort
listingRatingComfort
Required
Hotel's comfort sub-score on 10 (two decimals).
Hotel facilities
listingRatingFacilities
Required
Hotel's facilities sub-score on 10 (two decimals).
Hotel free Wi-Fi
listingRatingWifi
Required
Hotel's free Wi-Fi sub-score on 10 (two decimals); null when Booking.com shows none for the hotel.
Scraped at
scrapedAt
Required
UTC time the review was extracted (ISO 8601).
