Trustpilot Reviews Scraper

This actor extracts Reviews from Trustpilot company review pages. It collects review content, ratings, and metadata from any public company profile. The data includes reviewer details and company responses.

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This actor covers Reviews only. The full Trustpilot Scraper browser extension also includes Companies, Reviews with unlimited personal use, real-time scraping with your logged-in sessions, CSV/Excel/JSON export, field customization, and scheduled monitoring.

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Data Fields

Field Name	Description	Example
Review Title	The headline of the review	Great service and fast delivery
Review Text	The main body of the review	I ordered a laptop and it arrived in two days.
Review Rating	Star rating from 1 to 5	5
Review Date	Date the review was posted	2023-10-15T10:30:00Z
Review Language	Language code of the review	en
Review Likes	Number of helpful votes	3
Review Verified	Whether the review is verified	true
Review Source	The platform source of the review	organic
Review Source Name	Name of the source platform	Trustpilot
Review Experience Date	Date the customer experience occurred	2023-10-12T00:00:00Z
Review Updated Date	Date the review was last edited	2023-10-16T08:00:00Z
Reviewer Name	Name of the person who wrote the review	John Doe
Reviewer Image	URL to the reviewer profile image	https://user-images.trustpilot.com/123.jpg
Reviewer Country	Country code of the reviewer	US
Reviewer Review Count	Total reviews written by this user	12
Company Reply	Text of the company response	Thank you for your feedback!
Company Reply Date	Date the company responded	2023-10-16T12:00:00Z

Input

• urls: Array of Trustpilot company review page URLs.
• maxItems: Maximum number of reviews to extract per URL. Default is 100.

Example Input

{
  "urls": ["https://www.trustpilot.com/review/example.com"],
  "maxItems": 50
}

Example Output

[
  {
    "reviewTitle": "Excellent Support",
    "reviewText": "The support team helped me resolve my issue quickly.",
    "reviewRating": 5,
    "reviewDate": "2023-11-01T14:20:00Z",
    "reviewLanguage": "en",
    "reviewLikes": 2,
    "reviewVerified": true,
    "reviewSource": "invitation",
    "reviewSourceName": "Trustpilot",
    "reviewExperienceDate": "2023-10-30T00:00:00Z",
    "reviewUpdatedDate": null,
    "reviewerName": "Alice Smith",
    "reviewerImage": "https://user-images.trustpilot.com/a1.jpg",
    "reviewerCountry": "GB",
    "reviewerReviewCount": 5,
    "companyReply": "We are glad we could help, Alice!",
    "companyReplyDate": "2023-11-02T09:00:00Z"
  },
  {
    "reviewTitle": "Slow shipping",
    "reviewText": "It took a week longer than expected to arrive.",
    "reviewRating": 3,
    "reviewDate": "2023-10-28T11:10:00Z",
    "reviewLanguage": "en",
    "reviewLikes": 0,
    "reviewVerified": true,
    "reviewSource": "organic",
    "reviewSourceName": "Trustpilot",
    "reviewExperienceDate": "2023-10-20T00:00:00Z",
    "reviewUpdatedDate": "2023-10-29T15:00:00Z",
    "reviewerName": "Bob Jones",
    "reviewerImage": null,
    "reviewerCountry": "US",
    "reviewerReviewCount": 1,
    "companyReply": "Sorry for the delay, Bob. We are working on it.",
    "companyReplyDate": "2023-10-30T10:00:00Z"
  }
]

Disclaimer

This tool extracts publicly available data. Users are responsible for compliance with applicable terms of service.