Trustpilot User Reviews Scraper

This actor extracts Reviews from Trustpilot user profile pages. It collects the full review history of specific users, including the content of their feedback and details about the companies they reviewed. The scraper works on any public Trustpilot user profile URL where reviews are visible.

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This actor covers Reviews only. The full Trustpilot Scraper browser extension also includes Reviews, Companies with unlimited personal use, real-time scraping with your logged-in sessions, CSV/Excel/JSON export, field customization, and scheduled monitoring.

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Data Fields

Field Name	Description	Example
Review Title	The headline of the review	Great service
Review Text	The main body of the review	I had a wonderful experience with this brand.
Review Rating	Numeric star rating	5
Review Date	Date the review was published	2023-10-15T10:30:00Z
Review Language	Language code of the review	en
Review Likes	Number of helpful votes	3
Review Verified	If the review is verified	true
Review Source	Technical source of the review	invitation
Review Source Name	Display name of the source	Invited
Review Experience Date	Date the service occurred	2023-10-12T00:00:00Z
Review Updated Date	Date of last edit	2023-10-16T08:00:00Z
Reviewer Name	Name of the user	John Doe
Reviewer Image	URL to user avatar	https://user-images.trustpilot.com/123.jpg
Reviewer Country	Country code of the user	US
Reviewer Review Count	Total reviews by this user	12
Company Name	Name of the reviewed business	Example Corp
Company ID	Trustpilot internal ID	54321
Company URL	Link to company profile	https://www.trustpilot.com/review/example.com
Company Reply	Text of the business response	Thank you for your feedback!
Company Reply Date	Date of the business response	2023-10-16T12:00:00Z

Input

• urls: Array of Trustpilot user profile URLs (e.g., https://www.trustpilot.com/users/...).
• maxItems: Maximum number of reviews to extract per profile. Default is 100.

Example Input

{
  "urls": ["https://www.trustpilot.com/users/5a1234567890"],
  "maxItems": 20
}

Example Output

[
  {
    "reviewTitle": "Excellent support",
    "reviewText": "The team helped me resolve my issue in minutes.",
    "reviewRating": 5,
    "reviewDate": "2023-11-01T14:20:00Z",
    "reviewLanguage": "en",
    "reviewLikes": 1,
    "reviewVerified": true,
    "reviewSource": "organic",
    "reviewSourceName": "Organic",
    "reviewExperienceDate": "2023-10-30T00:00:00Z",
    "reviewUpdatedDate": null,
    "reviewerName": "Jane Smith",
    "reviewerImage": "https://user-images.trustpilot.com/jane.jpg",
    "reviewerCountry": "GB",
    "reviewerReviewCount": 5,
    "companyName": "Tech Solutions",
    "companyId": "98765",
    "companyUrl": "https://www.trustpilot.com/review/techsolutions.com",
    "companyReply": "Glad we could help, Jane!",
    "companyReplyDate": "2023-11-02T09:00:00Z"
  },
  {
    "reviewTitle": "Slow shipping",
    "reviewText": "Product is good but took two weeks to arrive.",
    "reviewRating": 3,
    "reviewDate": "2023-10-20T11:15:00Z",
    "reviewLanguage": "en",
    "reviewLikes": 0,
    "reviewVerified": true,
    "reviewSource": "invitation",
    "reviewSourceName": "Invited",
    "reviewExperienceDate": "2023-10-05T00:00:00Z",
    "reviewUpdatedDate": "2023-10-21T10:00:00Z",
    "reviewerName": "Jane Smith",
    "reviewerImage": "https://user-images.trustpilot.com/jane.jpg",
    "reviewerCountry": "GB",
    "reviewerReviewCount": 5,
    "companyName": "Global Goods",
    "companyId": "12345",
    "companyUrl": "https://www.trustpilot.com/review/globalgoods.com",
    "companyReply": null,
    "companyReplyDate": null
  }
]

Disclaimer

This tool extracts publicly available data. Users are responsible for compliance with applicable terms of service.