Google Reviews Scraper

Extract structured review data from Google Maps – the world's largest business review platform with over a billion reviews. Collect reviews, ratings, business metadata, photos, owner replies, and Local Guide badges for any business on Google Maps.

Reliable & complete. Uses a stealth headless browser with network response interception (fastest path) and DOM fallback. Expands truncated review texts automatically and collects all review photos.

---

What you get

Per review – up to 24 fields:

Field	Type	Description
source	String	"google"
business_name	String	Business name on Google Maps
business_external_id	String	Google place_id (e.g. "ChIJN1t_tDeuEmsR...")
business_url	String	Google Maps URL
business_overall_rating	Number	Overall star rating (e.g. 4.5)
business_total_reviews	Number	Total review count
review_id	String	Unique review identifier
review_url	String	Direct link to review
rating	Number	Star rating 1–5
title	String	Review title (if any)
text	String	Full review text (auto-expanded)
language	String	Detected language code
date_published	String	ISO 8601 publish date
reviewer_name	String	Reviewer display name
reviewer_profile_url	String	Google profile URL
reviewer_review_count	Number	Total reviews by this reviewer
reviewer_photo_count	Number	Total photos by this reviewer
reviewer_is_local_guide	Boolean	Whether reviewer is a Local Guide
helpful_count	Number	"Helpful" votes (likes)
is_verified	Boolean	Verified visit badge
owner_reply	String	Business owner reply text
owner_reply_date	String	ISO 8601 date of owner reply
photos	Array	Full-resolution review photo URLs

Per business – key metadata fields:

name, place_id, url, website, category, address, phone, latitude, longitude, overall_rating, total_reviews, price_level, opening_hours, star distribution (one_star … five_stars)

---

Input parameters

Parameter	Type	Default	Description
queries	Array	(required)	List of Google Maps URLs, place IDs (ChIJ…), or free-text search queries
maxReviews	Integer	100	Maximum reviews per business
sortBy	String	"newest"	Sort order: "most_relevant", "newest", "highest_rating", "lowest_rating"
language	String	"de"	Interface language for review retrieval
proxyConfiguration	Object	(none)	Apify proxy configuration (recommended for large runs)

---

Example input

{
  "queries": [
    "https://maps.google.com/?cid=12345678",
    "ChIJN1t_tDeuEmsRUsoyG83frY4",
    "Hofbräuhaus München"
  ],
  "maxReviews": 200,
  "sortBy": "newest",
  "language": "de"
}

Example output

{
  "source": "google",
  "business_name": "Hofbräuhaus München",
  "business_external_id": "ChIJR3_ODe1znUcRLMgHyR2QBKQ",
  "business_overall_rating": 4.3,
  "business_total_reviews": 42180,
  "review_id": "ChdDSUhNMG9nS0VJQ0FnSUR...",
  "rating": 5,
  "text": "Klassisches Münchner Erlebnis! Das Bier ist frisch vom Fass und die Weißwurst-Frühstück Tradition muss man mitgemacht haben.",
  "language": "de",
  "date_published": "2024-11-20T00:00:00",
  "reviewer_name": "Stefan K.",
  "reviewer_review_count": 47,
  "reviewer_is_local_guide": true,
  "helpful_count": 12,
  "owner_reply": "Vielen Dank für Ihre positive Bewertung!",
  "photos": ["https://lh5.googleusercontent.com/p/..."]
}

---

Use cases

• Reputation management – Monitor what customers say about your business in real time
• Competitor benchmarking – Compare ratings and review sentiment vs. competitors
• Location intelligence – Analyze reviews across multiple branches or franchise locations
• Travel & hospitality – Collect data for hotels, restaurants, attractions at scale
• Sentiment analysis / NLP – Build multilingual review datasets for AI/ML projects
• Market research – Understand customer pain points and strengths in any sector

---

Technical notes

• Uses Playwright stealth browser (playwright-stealth) with randomized viewport, locale (de-DE), and timezone (Europe/Berlin)
• Primary path: intercepts Google's internal network responses for review data (fastest, most complete)
• Fallback: DOM scraping with multiple CSS selector fallbacks (Google changes class names frequently)
• Automatically clicks "More" to expand truncated review texts
• Extracts all review photos in full resolution
• Retries with a fresh browser context on CAPTCHA detection

---

Built for reliability across Google Maps' frequent UI and API changes.