⭐ Trustpilot Reviews & Ratings Scraper [Fast & Cheap]

Lightning-fast, cost-effective Trustpilot scraper. Extract customer reviews, star ratings, reviewer country, verified buyer badges, dates of experience, and official company responses.

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⚡ Key Features

• ⭐ Star Rating & Language Filtering: Extract all reviews or filter specifically for 1-star complaints (competitor research) or 5-star testimonials.
• ⚡ Super Fast Cheerio Architecture: Extracts structured JSON data directly without heavy browser emulation, using minimal Compute Units (CU).
• 🛡️ Verified Buyer & Reply Extraction: Detects whether the review is verified and captures official business responses with timestamps.
• 📊 Clean Dataset Export: Directly export data to CSV, Excel, JSON, XML, or integrate with Google Sheets, Zapier, Make, or webhooks.

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📥 Input Parameters

Parameter	Type	Default	Description
startUrls	Array	["https://www.trustpilot.com/review/apify.com"]	Trustpilot company URLs, domain names (e.g. revolut.com, amazon.com).
maxReviews	Integer	100	Maximum reviews to extract per company.
starsFilter	String	"all"	Filter by star rating ("all", "1", "2", "3", "4", "5").
language	String	"all"	Review language filter code (e.g. "en", "de", "fr").
proxyConfiguration	Object	{ useApifyProxy: true }	Proxy settings to ensure uninterrupted extraction.

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📤 Sample Output (JSON)

{
  "reviewId": "665c89a0f023b123456789ab",
  "companyDomain": "apify.com",
  "companyName": "Apify",
  "rating": 5,
  "title": "Best web scraping platform available!",
  "text": "Apify made it extremely simple to automate our data pipelines and scrapers. The customer support is top notch.",
  "datePublished": "2026-05-15T14:32:00.000Z",
  "dateOfExperience": "2026-05-14T00:00:00.000Z",
  "isVerified": true,
  "reviewer": {
    "name": "Alex Johnson",
    "country": "US",
    "reviewCount": 4
  },
  "reply": {
    "text": "Thank you for the wonderful feedback, Alex!",
    "date": "2026-05-16T09:15:00.000Z"
  },
  "reviewUrl": "https://www.trustpilot.com/reviews/665c89a0f023b123456789ab"
}

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🚀 Integrations & Use Cases

• Competitor Analysis: Discover weaknesses and common complaints about competitors.
• Sentiment Analysis: Analyze trends in customer satisfaction using LLMs or NLP.
• Customer Testimonials: Automatically sync positive 5-star reviews to your website or CRM.