Trustpilot Reviews Scraper

Trustpilot Reviews Scraper

Scrape Trustpilot reviews and company data for any business by entering its domain. Get star ratings, review text, reviewer country and language, company replies, experience dates, and business stats — no Trustpilot API key, no login.

Enter one domain (or many, for bulk company stats), filter by star rating, date, language, verified status, and reviewer country, and get clean review and company data ready for JSON, CSV, or Excel.

Copy to your AI assistant

Copy this block into ChatGPT, Claude, Cursor, or any LLM to start using this actor.

Use the Apify actor "parsebird/trustpilot-reviews-scraper" via the ApifyClient. Example (Python): from apify_client import ApifyClient; client = ApifyClient("<APIFY_TOKEN>"); run = client.actor("parsebird/trustpilot-reviews-scraper").call(run_input={"companyWebsite": "shopwagandtail.com", "contentToExtract": "companyInformationAndReviews", "sortBy": "recency", "filterByStarRating": "5", "filterByDatePeriod": "last3months", "startFromPageNumber": 1, "endAtPageNumber": 0}); reviews = list(client.dataset(run["defaultDatasetId"]).iterate_items()). Key inputs: companyWebsite (one domain, or comma-separated domains only with contentToExtract="bulkCompanyInformation"), contentToExtract ("companyInformationAndReviews" | "reviews" | "companyInformation" | "bulkCompanyInformation"), sortBy ("recency" | "relevance"), filterByStarRating ("1".."5"), filterByDatePeriod ("last30days" | "last3months" | "last6months" | "last12months"), filterByLanguage (2-letter code), filterByCountryOfReviewers (ISO Alpha-2), filterByVerifiedReviews (bool), startFromPageNumber (int, 20 reviews/page), endAtPageNumber (int, 0 = all, cap 100 pages), includeReviewerMetadata / includeReplyAnalysis / includeExtendedMetadata / includeCompanyResponseMetrics / includeReviewPhotos (bool), extractExperienceDate (bool, default true), proxyConfiguration, proxies (custom URLs), apifyProxyCountry. Output: reviews go to the default dataset (companyName, businessUnitId, reviewId, reviewUrl, reviewTitle, reviewDescription, reviewRatingScore, reviewDate, reviewDateOfExperience, reviewLabel, isReviewVerified, reviewer, reviewerId, reviewersCountry, reviewLanguage, reviewCompanyResponse, scrapedDateTime, scrapedAtReviewPageNumber); company data goes to the "companyInformation" dataset (company, rating, isCompanyVerified, category, OfficialTotalReviewCount). Full API spec: https://apify.com/parsebird/trustpilot-reviews-scraper/api. Get an API token at https://console.apify.com/settings/integrations.

What does Trustpilot Reviews Scraper do?

Trustpilot Reviews Scraper collects reviews and business information from Trustpilot using each company's own review page. Enter a domain such as shopwagandtail.com and the actor returns structured data for every review that matches your filters, plus the company's TrustScore and stats.

⭐ Every review field — rating, title, full text, reviewer name and ID, reviewer country, detected language, review date, date of experience, verification status, and the company's reply.

🔍 Server-side filters — filter by a single star rating, a date period (last 30 days to last 12 months), language, and verified-only, applied on Trustpilot's own search. Reviewer country is filtered on the collected results.

📄 Page-range control — start and stop at specific page numbers. Trustpilot serves 20 reviews per page and caps a filtered view at 100 pages (2,000 reviews).

🏢 Company information — official name, TrustScore, primary category, verification status, and the official total review count, saved to a separate dataset.

🧩 Optional enrichment — reviewer history, reply timestamps, review source and likes, company reply metrics, review photos, and more.

🏬 Bulk mode — pass many domains at once with bulkCompanyInformation to pull business stats for a whole list quickly.

☁️ Runs on Apify — schedule recurring runs, call it from the API, connect integrations (Make, Zapier, n8n, Google Sheets, Slack), and export as JSON, CSV, Excel, or XML.

What data can you extract from Trustpilot?

Reviews dataset (default)

Field	Description
companyName	Name of the company being scraped
companyPageUrl	Trustpilot URL for the filtered results
businessUnitId	Unique ID identifying the company on Trustpilot
reviewId / reviewUrl	Review ID and direct link to the review
reviewTitle / reviewDescription	Headline and full text of the review
reviewRatingScore	Star rating, 1–5
reviewDate	When the review was posted (ISO)
reviewDateOfExperience	Date the customer had the experience (ISO)
reviewLabel / isReviewVerified	Trustpilot label and verification flag
reviewer / reviewerId	Reviewer name and profile ID
reviewersCountry	Reviewer country (ISO code)
reviewLanguage	Detected language of the review
reviewCompanyResponse	The company's official reply, if any
scrapedDateTime / scrapedAtReviewPageNumber	Extraction timestamp and source page

Optional fields (behind enrichment flags): reviewerNumberOfReviews, reviewerProfileIsVerified, companyReplyPublishedDate, companyReplyUpdatedDate, reviewSource, reviewVerificationSource, reviewLikes, reviewPhotoUrls.

Company information dataset

Field	Description
company	Official company name
rating	Average TrustScore, 1–5
isCompanyVerified	Whether the company is verified on Trustpilot (yes / no)
category	Primary business category
OfficialTotalReviewCount	Total reviews (Trustpilot's count may include hidden reviews)

Optional fields (with includeCompanyResponseMetrics): replyAverageDaysToReply, replyPercentage, companyUsesAIResponses, and more.

If a domain does not exist on Trustpilot, a minimal record with isCompanyFound: false is saved instead, and no reviews are collected.

How to scrape Trustpilot reviews

1. Click Try for free / Start to open the Trustpilot Reviews Scraper.
2. Enter a Company website — the domain as it appears on Trustpilot, e.g. shopwagandtail.com.
3. Choose What to extract (company information and reviews, reviews only, company information only, or bulk company information).
4. Optionally set Sort by, Filter by star rating, Filter by date period, Filter by language, Filter by reviewer country, and Verified reviews only.
5. Set Start from page number / End at page number to control how many reviews to collect.
6. Keep the default Proxy configuration (Apify Proxy UNBLOCKER group) — it is required to reach Trustpilot.
7. Press Start. Reviews stream into the default dataset; company data goes to the companyInformation dataset (both are on the run's Storage tab).
8. Export as JSON, CSV, Excel, or XML, or pull the data from the API.

Input parameters

Parameter	Type	Required	Default	Description
companyWebsite	string	Yes	shopwagandtail.com	One domain; comma-separated domains only with bulkCompanyInformation
contentToExtract	string	No	companyInformationAndReviews	companyInformationAndReviews / reviews / companyInformation / bulkCompanyInformation
sortBy	string	No	recency	recency (newest first) or relevance
filterByStarRating	string	No	—	1–5, one rating per run
filterByDatePeriod	string	No	—	last30days / last3months / last6months / last12months
filterByLanguage	string	No	—	2-letter language code, one per run
filterByCountryOfReviewers	string	No	—	ISO Alpha-2 country code of the reviewer
filterByVerifiedReviews	boolean	No	false	Collect only verified reviews
startFromPageNumber	integer	No	1	First review page (20 reviews per page)
endAtPageNumber	integer	No	0	Last review page; 0 = to the end (cap 100 pages)
includeReviewerMetadata	boolean	No	false	Add reviewer review count and profile verification
includeReplyAnalysis	boolean	No	false	Add company reply published/updated dates
includeExtendedMetadata	boolean	No	false	Add review source, verification source, and likes
includeCompanyResponseMetrics	boolean	No	false	Add reply metrics to the company dataset
includeReviewPhotos	boolean	No	false	Add review photo URLs when Trustpilot exposes them
extractExperienceDate	boolean	No	true	Include the date-of-experience field
proxyConfiguration	object	No	UNBLOCKER	Apify Proxy settings; UNBLOCKER group is required
proxies	array	No	[]	Your own proxy URLs, used instead of Apify Proxy
apifyProxyCountry	string	No	—	Force Apify proxy IPs to a country (ISO code)

Input example

{
    "companyWebsite": "shopwagandtail.com",
    "contentToExtract": "companyInformationAndReviews",
    "startFromPageNumber": 1,
    "endAtPageNumber": 12,
    "sortBy": "recency",
    "filterByCountryOfReviewers": "US",
    "filterByDatePeriod": "last3months",
    "filterByLanguage": "en",
    "filterByStarRating": "5",
    "filterByVerifiedReviews": true
}

Output example

Review (default dataset):

{
    "companyPageUrl": "https://www.trustpilot.com/review/shopwagandtail.com?languages=en&sort=recency&stars=5&verified=true",
    "reviewId": "65fd6a055de8c560404349e1",
    "companyName": "Wag + Tail",
    "businessUnitId": "624c24851220e2743a4d7916",
    "reviewUrl": "https://www.trustpilot.com/reviews/65fd6a055de8c560404349e1",
    "reviewDate": "2024-03-22T13:22:45.000Z",
    "reviewDateOfExperience": "2024-01-27T00:00:00.000Z",
    "reviewLabel": "verified",
    "isReviewVerified": true,
    "reviewer": "Angela Rosalie",
    "reviewerId": "656cc367ad3fb4001307cba8",
    "reviewTitle": "Great product looks so cute on my girl",
    "reviewDescription": "Great product looks so cute on my girl and fits so well",
    "reviewRatingScore": 5,
    "reviewersCountry": "US",
    "reviewLanguage": "en",
    "reviewCompanyResponse": "",
    "scrapedDateTime": "2026-08-26T08:48:13.788Z",
    "scrapedAtReviewPageNumber": 1
}

Company information (companyInformation dataset):

{
    "isCompanyFound": true,
    "company": "Wag + Tail",
    "companyPageUrl": "https://www.trustpilot.com/review/shopwagandtail.com",
    "businessUnitId": "624c24851220e2743a4d7916",
    "rating": "4.7",
    "trustScore": 4.7,
    "isCompanyVerified": "yes",
    "category": "Pet Store",
    "OfficialTotalReviewCount": 258,
    "scrapedDateTime": "2026-08-26T08:48:11.100Z"
}

Domain not found on Trustpilot:

{
    "isCompanyFound": false,
    "companyPageUrl": "https://www.trustpilot.com/review/unknowndomain.com",
    "searchedDomain": "unknowndomain.com",
    "scrapedDateTime": "2026-04-24T10:00:00.000Z"
}

Use cases

• 📊 Reputation monitoring — track a company's TrustScore, new reviews, and reply rate on a schedule.
• 🔬 Competitor analysis — compare review volume, ratings, and complaint themes across a list of domains.
• 😀 Voice-of-customer research — pull thousands of reviews for sentiment analysis, topic modelling, or an LLM pipeline.
• 🛎️ Support triage — collect recent 1- and 2-star reviews to route to a customer-success team.
• 📈 Market research — use bulkCompanyInformation to benchmark stats for a whole industry.
• 🤖 AI and RAG — feed structured Trustpilot data to agents via the Apify API or MCP.

How it works

1. The actor builds a Trustpilot review URL for your domain with the filters you set (stars, date, languages, verified, sort).
2. Each page is fetched through the Apify Proxy UNBLOCKER group, which clears Trustpilot's anti-bot challenge, and the embedded page data is parsed.
3. Reviews are normalized into flat records and written to the default dataset; company information is written to the companyInformation dataset.
4. Pagination continues from startFromPageNumber until endAtPageNumber, the last page of results, or Trustpilot's 100-page cap.
5. The reviewer-country filter is applied to the collected reviews before they are saved.

How much does it cost to scrape Trustpilot?

This actor uses pay-per-result pricing through a single event, review-scraped, charged once for each review and each company record saved.

Plan tier	Price per 1,000 records
Free	$0.60
Bronze / Silver / Gold	$0.45

Collecting 1,000 Trustpilot reviews costs about $0.45–$0.60 plus a small amount of Apify Proxy and compute usage. Your Apify plan's monthly usage credits apply. Example: 2,000 reviews (the per-filter maximum) costs roughly $0.90–$1.20.

FAQ

Do I need a Trustpilot API key? No. The actor reads Trustpilot's public review pages. There is nothing to authenticate.

Why is a proxy required? Trustpilot serves an anti-bot "Verifying Connection" challenge to datacenter and plain residential traffic. The Apify Proxy UNBLOCKER group clears it and is the default proxyConfiguration. You can also supply your own proxy URLs in proxies.

How many reviews can I collect per company? Trustpilot paginates reviews in blocks of 20 and caps any single filtered view at 100 pages, so about 2,000 reviews per filter combination. To go deeper, split the run by star rating or date period and combine the results.

Where do the company details go? In companyInformationAndReviews mode, reviews are in the default dataset and company data is in a separate companyInformation dataset. In companyInformation and bulkCompanyInformation modes the company data is in the default dataset. All datasets appear on the run's Storage tab.

Can I scrape multiple companies at once? Yes, with contentToExtract: "bulkCompanyInformation" — pass a comma-separated list of domains and get one stats record per company. The other modes take a single domain.

What happens if a domain is not on Trustpilot? A minimal record with isCompanyFound: false is saved to the company dataset and the actor moves on without error.

Can I schedule recurring runs? Yes. Use Apify Schedules and send results to integrations such as Google Sheets, Make, Zapier, or a webhook.

Something looks wrong or missing. Open an issue on the Issues tab with the input you used. Feedback is welcome and helps keep the Trustpilot Reviews Scraper reliable.

Is it legal to scrape Trustpilot?

Scraping publicly available data is legal in most jurisdictions, including the US and EU, when you do not collect personal data behind a login or bypass authentication. This actor reads only public Trustpilot review pages. Reviewer display names are shown publicly by Trustpilot; you are responsible for handling any personal data in line with Trustpilot's Terms of Service and applicable law (GDPR, CCPA). See Apify's guide to the legality of web scraping.

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