Pricing

from $30.00 / 1,000 shipment analyzeds

Delivery Exception & Claims Monitor

Detect late, stale, returned, or exception shipments and generate a source-backed HTML evidence pack for support and claims workflows.

Pricing

from $30.00 / 1,000 shipment analyzeds

Rating

0.0

(0)

Developer

Luigy Gabriel

Actor stats

Bookmarked

Total users

Monthly active users

5 hours ago

Last modified

Detection rules

Explicit carrier exceptions, failed attempts, damage, address issues, loss, and customs holds.
Return-to-sender events.
Estimated delivery dates that passed beyond your grace period.
Tracking histories with no new scan beyond your stale threshold.
Missing dated tracking evidence.

Every flag includes the source status or date that triggered it. The Actor never claims a package is lost based only on elapsed time.

Sources and billing

manual mode analyzes shipment events you provide and does not run another Actor. seventeen-track mode calls crawlerbros/seventeen-track-scraper (or the marketplace Actor ID you specify). That child Actor has its own availability, terms, and charges in addition to this Actor.

Example manual input

{
  "provider": "manual",
  "stuckHours": 48,
  "lateGraceHours": 12,
  "shipments": [{
    "trackingNumber": "TEST123",
    "carrier": "Example Carrier",
    "status": "In transit",
    "estimatedDelivery": "2026-08-01T18:00:00Z",
    "events": [{
      "date": "2026-07-30T12:00:00Z",
      "description": "Departed regional facility",
      "location": "Memphis, TN"
    }]
  }]
}

The dataset contains one analysis per shipment. OUTPUT contains the aggregate summary. CLAIMS_EVIDENCE is a printable HTML evidence pack. Carrier policies still govern refunds and claims.

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