🌐 Agoda Reviews Scraper

Extract guest reviews from any Agoda hotel listing - and the mirrored Booking.com reviews shown on the same page - normalized into one clean, pay-per-result dataset 🚀

Just enter one (or many) Agoda hotel URLs and click "Save & Start".

Great for:

• 🧬 Market research & trend analysis across two review pools at once
• 📈 Competitor monitoring (your hotel, or theirs)
• 🤝 Reviewer trust analysis - expert reviewers, review history, and vote counts
• 🤖 Feeding clean, structured review data into apps or ML pipelines

🔍 What makes this different?

Most Agoda hotel pages quietly show reviews from two sources: Agoda's own guests, and a mirrored set of Booking.com reviews for the same property. This scraper pulls both - tagged with a provider field - so you get full review coverage from a single run instead of needing two separate scrapers.

🔋 Why use this scraper?

• 🔌 Fast: HTTP-first architecture, no browser automation
• 🔍 Dual-source: Agoda + mirrored Booking.com reviews, one unified schema
• 🤝 Reviewer trust signals: expert reviewer flag, reviewer's total review count, and both helpful and unhelpful vote counts - most competing scrapers only expose one vote direction, if any
• 🧹 Strictly deduplicated: every review is tracked by ID per hotel, so re-runs or overlapping pages never produce duplicate rows - you only ever pay for unique reviews
• ⏱️ Smart pagination cutoff: Agoda's reviews start repeating themselves past a certain depth per hotel. We detect that point and stop automatically, so you're never billed for fetching the same reviews twice
• 💸 Datacenter-proxy friendly: built with careful cookie and session handling, so you don't need to pay for expensive residential proxies to get reliable results
• ⚙️ Typed output: schema-validated for consistency & integration ease
• 🚀 Multi-format export: CSV, JSON, Excel, XML, etc.

✏️ Input fields

• urls (required) – List of Agoda hotel URLs
• allowBookingReviews (optional, default true) – Also include mirrored Booking.com reviews for the same listing
• maxReviews (optional) – Max number of reviews per hotel (unlimited by default)
• maxReviewsPerSource (optional) – Max number of reviews per hotel and provider (unlimited by default)
• sorting (optional) – Most helpful | Most recent | Score high-to-low | Score low-to-high
• customerType (optional) – Filter by reviewer group: business, couples, solo, family, groups, etc.

When multiple limits are set, the one that's hit first takes precedence, e.g. in a situation where a hotel has 100 reviews from Agoda and 400 from booking.com, the number of results is determined like this:

• maxReviews=200 - scrapes the first 100 reviews from Agoda, then the first 100 from booking.com
• maxReviewsPerSource=50 - scrapes the first 50 reviews from Agoda, then the first 50 from booking.com
• maxReviews=80 and maxReviewsPerSource=50 - scrapes the first 50 reviews from Agoda, then the first 30 from booking.com

🔧 Output format

Each record is a single review, normalized across both providers:

{
  "reviewId": 123456789,
  "provider": "agoda",
  "hotelId": 987654,
  "hotelName": "Wombat's The City Hostel Munich",
  "hotelUrl": "https://www.agoda.com/wombat-s-the-city-hostel-munich-werksviertel/hotel/munich-de.html",

  "rating": 8.6,
  "ratingLabel": "Excellent",

  "title": "Great location and friendly staff",
  "review": "Overall a really pleasant stay...",
  "positiveText": "Staff were super helpful, clean rooms",
  "negativeText": "Breakfast options were limited",

  "date": "2025-02-23T17:50:44.000Z",
  "checkInDate": "2025-02-20T00:00:00.000Z",
  "checkOutDate": "2025-02-21T00:00:00.000Z",
  "numNights": 1,
  "roomTypeName": "Standard Double Room",
  "customerType": "solo",

  "username": "Guest",
  "countryName": "Poland",
  "isExpertReviewer": true,
  "reviewerReviewedCount": 14,

  "helpfulVotes": 3,
  "unhelpfulVotes": 0,

  "scrapedAt": "2025-06-21T10:00:00.000Z"
}

👤 Who is it for?

• 🔬 Data scientists & analysts – Sentiment analysis and trend tracking across two review sources
• 🧱 Researchers – Monitor competitors or markets in bulk
• 💻 Developers – Integrate clean, deduplicated review data into your systems
• 💼 Business owners – Keep an eye on guest feedback across both Agoda and Booking.com audiences

💬 Support

Questions, edge cases, or feature requests? Open a support ticket or attach a failing run log - we'll take care of it.