Agoda Reviews Extractor: Scrape Hotel Guest Reviews from Agoda

Agoda Reviews Extractor is an Agoda reviews scraper that pulls guest reviews from any Agoda hotel page and returns them as structured data. Paste one or more hotel URLs and the actor collects ratings, review titles, full comments, hotel replies, room types, reviewer countries, and guest photos. It reads the hotel ID from each page for you, so you never have to dig through the source to find it.

Use it to track hotel reputation, watch competitors, or feed review text into sentiment analysis and dashboards, without copying and pasting reviews by hand.

Use cases

• Reputation tracking: pull every recent Agoda review for your property and watch how ratings move over time
• Competitor research: scrape reviews for nearby hotels to see what guests praise and complain about
• Sentiment analysis: feed review comments into your own NLP pipeline to find recurring themes
• SEO and content: collect real guest quotes and ratings to enrich hotel listings and landing pages
• Market research: compare traveler types, room types, and country breakdowns across a set of hotels
• Reporting: export review data to Google Sheets or Excel for weekly stakeholder reports

Input

Give the actor at least one hotel URL, or a numeric hotel ID. Everything else has sensible defaults.

Parameter	Type	Default	Description
startUrls	array	(empty)	One or more Agoda hotel page URLs to scrape. The actor reads the hotel ID from each page.
hotelId	integer	(none)	Agoda numeric hotel ID. Use instead of URLs if you already know it. Ignored when URLs are given.
maxReviews	integer	100	Maximum reviews to collect per hotel.
sortBy	string	7 (Most helpful)	Review order: 7 Most helpful, 1 Most recent, 2 Rating high to low, 3 Rating low to high.
language	string	en-gb	Language for review text and labels. Options: English (UK/US), Thai, Chinese, Japanese, Korean.
hotelProviderId	integer	332	Advanced. Primary review provider. Leave as Agoda (332) for standard hotel pages.
reviewProviderIds	array	Agoda + partners	Advanced. Review sources to include. The default set returns the widest pool of reviews.
requestTimeoutSecs	integer	30	Advanced. Per-request timeout in seconds.
proxyConfiguration	object	Datacenter (Anywhere)	Proxy type and location for requests. Supports Datacenter, Residential, Special, and custom proxies. Optional.

Example input

{
    "startUrls": [
        "https://www.agoda.com/the-travellers-hotel_4/hotel/bangkok-th.html"
    ],
    "maxReviews": 100,
    "sortBy": "7",
    "language": "en-gb",
    "proxyConfiguration": { "useApifyProxy": true }
}

What data does this actor extract?

The actor stores one record per review in the dataset. Each entry looks like this:

{
    "hotelId": 39820584,
    "hotelName": "Palette The Travellers Hotel Bangkok",
    "reviewId": 1110462741,
    "providerName": "Agoda",
    "rating": 10.0,
    "ratingText": "Exceptional",
    "reviewTitle": "Worth the price paid very much.",
    "reviewText": "Good hotel, spacious room, very cheap price, excellent location...",
    "fullComment": "Good hotel, spacious room, very cheap price, excellent location...",
    "reviewPositives": "",
    "reviewNegatives": "",
    "originalComment": "โรงแรมดี ห้องกว้าง ราคาถูกมาก...",
    "originalLanguage": "th",
    "reviewDate": "2026-04-24T05:49:00+07:00",
    "checkInDate": "2026-04-23T00:00:00+07:00",
    "stayMonth": "April 2026",
    "reviewerName": "Achiravich",
    "reviewerCountry": "Thailand",
    "travelerType": "Solo traveler",
    "roomType": "Deluxe Twin",
    "lengthOfStay": 1,
    "hasHotelResponse": true,
    "responderName": "Palette The Travellers Hotel Bangkok",
    "responseText": "Thank you for your kind words...",
    "reviewImages": [
        "https://pix6.agoda.net/generic/ace9131245c52a37d65d9a8bc4c7158e.jpeg?ce=3"
    ],
    "reviewPageUrl": "https://www.agoda.com/en-gb/the-travellers-hotel-h39820584/reviews/bangkok-th.html",
    "scrapedAt": "2026-08-12T04:36:20.831574+00:00"
}

Field	Type	Description
hotelId	integer	Agoda hotel ID the review belongs to.
hotelName	string	Name of the hotel.
reviewId	integer	Unique Agoda review ID.
providerName	string	Source of the review, such as Agoda.
rating	number	Score on Agoda's 0 to 10 scale.
ratingText	string	Word label for the score, such as Exceptional.
reviewTitle	string	Review title in the selected language.
reviewText	string	Review body exactly as the source sent it. Empty for sources that split text into liked/disliked.
fullComment	string	Complete guest comment, always populated when the guest wrote anything. Use this if you just want the text.
reviewPositives	string	What the guest liked, when listed separately (common for Booking.com reviews).
reviewNegatives	string	What the guest disliked, when listed separately (common for Booking.com reviews).
originalTitle	string	Title in the language it was written in.
originalComment	string	Body in the language it was written in.
originalLanguage	string	Language code the review was written in.
reviewDate	string	Date the review was posted.
checkInDate	string	Guest check-in date.
checkOutDate	string	Guest check-out date.
stayMonth	string	Month and year of the stay.
reviewerName	string	Display name of the guest.
reviewerCountry	string	Country the guest is from.
reviewerCountryCode	string	Two-letter country code.
travelerType	string	Travel group, such as Business traveler or Couple.
roomType	string	Room type the guest stayed in.
lengthOfStay	integer	Number of nights stayed.
helpfulVotes	integer	Helpful votes the review received.
hasHotelResponse	boolean	True only when the hotel actually replied. Response fields are blank when false.
responderName	string	Hotel representative who replied. Blank when there was no reply.
responseText	string	Hotel's reply to the review.
reviewImages	array	URLs of guest photos attached to the review.
reviewPageUrl	string	URL of the hotel's Agoda reviews page.
scrapedAt	string	When the review was scraped (UTC).

How it works

1. For each hotel URL, the actor loads the page and reads the numeric hotel ID from it. If you pass a hotel ID directly, this step is skipped.
2. It calls Agoda's review endpoint and pages through results until it hits your maxReviews limit or runs out of reviews.
3. Each review is flattened into a clean record with the guest text, the hotel reply, and stay details.
4. Records are saved to the dataset, ready to export or push to another app.

FAQ

How do I find a hotel's URL? Search for the hotel on Agoda, open its page, and copy the URL from your browser. Paste it into startUrls. You do not need the numeric ID, the actor finds it for you.

Can I scrape reviews for several hotels at once? Yes. Add as many hotel URLs as you want to startUrls and the actor processes them one after another.

Some fields are empty on certain reviews. Is data missing? No. Agoda pulls reviews from several sources, and each source sends different fields. Agoda's own reviews fill reviewText, check-in dates, room type, and country. Booking.com reviews instead split the comment into reviewPositives and reviewNegatives and often omit stay details. Nothing is dropped, the empty fields simply were not provided by that source. Read fullComment to always get the complete review text regardless of source.

Why is responderName sometimes blank when there is a reply on the site? The actor only fills the hotel response fields when there is real reply text. Agoda's raw data lists the hotel name as the responder on every review even when no reply exists, so blanking those out keeps the data honest. Check hasHotelResponse to know for sure.

Does it keep reviews written in other languages? Yes. Every review comes with its original text and language code, plus the machine translation into the language you selected.

How many reviews can it collect per hotel? Set maxReviews to whatever you need. Agoda exposes a capped pool of public reviews per hotel on its crawlable pages, and the actor collects up to that pool or your limit, whichever comes first.

Do I need a proxy? Not for small runs. For larger jobs or if Agoda starts blocking requests, turn on Apify Proxy and switch to Residential if needed.

Integrations

Connect Agoda Reviews Extractor with other apps and services using Apify integrations. You can integrate with Make, Zapier, Slack, Airbyte, GitHub, Google Sheets, Google Drive, and many more. You can also use webhooks to trigger actions whenever results are available.

Start pulling Agoda hotel reviews now: drop in a hotel URL, run the actor, and get structured review data you can analyze, report on, or feed into your own tools.