💬 Justdial Reviews Scraper

This actor allows you to scrape customer reviews from Justdial.com business pages by providing a reviews page URL. It automatically handles pagination and extracts comprehensive review information including ratings, user details, review text, and engagement metrics.

Features

• URL-based Scraping: Extract reviews by providing a complete Justdial business reviews page URL
• Automatic Pagination: Automatically loads more reviews until reaching the end or max items limit
• Comprehensive Review Data: Extract detailed information about each review including:
  • User information (name, avatar, review count)
  • Review ratings and dates
  • Review text content
  • Review tags and categories
  • Helpful/engagement metrics
• Smart Deduplication: Automatically removes duplicate reviews based on user names

Input Parameters

Field	Type	Required	Description
searchUrl	string	Yes	Complete Justdial reviews page URL to scrape
maxItems	integer	No	Maximum number of reviews to fetch
proxyConfiguration	object	No	Proxy settings for the actor (optional)

How to Get Reviews URL

1. Go to Justdial.com
2. Search for a business or navigate to a business page
3. Scroll down to the reviews section
4. Copy the complete URL from your browser's address bar
5. Paste it into the searchUrl field

Example reviews URL:

https://www.justdial.com/Mumbai/Unicorn-Info-Solutions-Inorbit-Mall-Malad-West/022PXX22-XX22-180322115544-E8Z9_BZDET?trkid=14203701-mumbai-fcat-catsle&term=iphone&ncatid=11984314&area=&search=Popular%20Apple%20Store%20in%20Mumbai&mncatname=Apple%20Store&ftterm=&abd_btn=&abd_heading=&bd=1&cat_b2b_flag=0&searchfrom=lst&thumbnail=

Output

The output is a dataset of review objects, each containing:

• searchUrl: The original reviews page URL used
• userName: Name of the reviewer
• userAvatar: URL of the reviewer's avatar image
• userReviews: Total number of reviews written by this user
• reviewDate: Date when the review was posted
• rating: Numeric rating (typically 1-5)
• tags: Array of review tags/categories (e.g., "Wide range of features")
• reviewText: Full text content of the review
• helpful: Number of helpful votes/engagement count
• scrapedAt: Timestamp of when the review was scraped

Example output:

[
  {
    "searchUrl": "https://www.justdial.com/Mumbai/Unicorn-Info-Solutions-Inorbit-Mall-Malad-West/022PXX22-XX22-180322115544-E8Z9_BZDET?trkid=14203701-mumbai-fcat-catsle&term=iphone&ncatid=11984314&area=&search=Popular%20Apple%20Store%20in%20Mumbai&mncatname=Apple%20Store&ftterm=&abd_btn=&abd_heading=&bd=1&cat_b2b_flag=0&searchfrom=lst&thumbnail=",
    "userName": "JIHAD",
    "userAvatar": "https://content.jdmagicbox.com/mobile-t/icon/jdsocial/user91.png",
    "userReviews": 183,
    "reviewDate": "17 Feb 2023",
    "rating": 5,
    "tags": [
      "Wide range of features"
    ],
    "reviewText": "Unicorn store is one of the largest apple premium reseller in India , Explore the complete range of apple products like iphone , macbook etc ,It`s so easy to switch to iphone . Get best deals and offers on your favourite iphone in reasonably priced and wide range of features.",
    "helpful": 1,
    "scrapedAt": "2025-11-11T09:15:53.417Z"
  },
  ...
]

Use Cases

• Customer sentiment analysis for businesses
• Review monitoring and reputation management
• Competitive analysis and market research
• Product/service feedback collection
• Customer satisfaction tracking
• Review data for business intelligence
• Quality assurance and service improvement insights

Notes

• Results are automatically paginated until reaching the end or max items limit
• All timestamps are in ISO 8601 format
• Review dates are extracted as displayed on the website
• Ratings are parsed as numeric values
• Tags are extracted as an array of strings
• The actor handles duplicate reviews automatically

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Start scraping customer reviews from Justdial today!