Justdial.com Reviews Scraper

Note: This scraper extracts customer reviews from JustDial business pages using Puppeteer for improved performance and compatibility.

Input Parameters

Parameter	Type	Required	Default	Description
businessUrls	Array	Yes	-	URLs of JustDial.com business pages to scrape reviews from
maxReviewsPerBusiness	Integer	No	100	Maximum number of reviews to scrape per business URL
headless	Boolean	No	true	Run browser in headless mode (no visible UI). Set to false for debugging
proxyConfiguration	Object	Yes	See below	Use Apify Proxy to avoid IP address-based blocking. Required for successful scraping

Input Schema Example

{
  "businessUrls": [
    "https://www.justdial.com/Delhi/Gopuji-Ezone-Services-India-Opc-Pvt-Ltd-Near-Janta-Hotel-Balbir-Nagar-Extension",
    "https://www.justdial.com/Dindigul/Aachis-Biryani-Kadai-Collectorate/9999PX451-X451-161005151012-H5M8_BZDET"
  ],
  "maxReviewsPerBusiness": 100,
  "headless": true,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": ["RESIDENTIAL"],
    "apifyProxyCountry": "IN"
  }
}

Proxy Configuration (Required)

The proxyConfiguration object is required for successful scraping and supports the following properties:

Property	Type	Default	Description
useApifyProxy	Boolean	false	Whether to use Apify Proxy service
apifyProxyGroups	Array	["RESIDENTIAL"]	Array of proxy groups to use
apifyProxyCountry	String	"IN"	Country code for proxy location

Available Proxy Groups:

• "RESIDENTIAL" - Residential IP addresses (recommended for scraping)
• "DATACENTER" - Datacenter IP addresses
• "GOOGLE_SERP" - Google SERP specific proxies

Note: For scraping JustDial (Indian website), it is recommended to use Indian proxies ("IN") with residential proxy groups for better success rates and to avoid geo-blocking.

Output Schema

The scraper outputs individual review objects extracted from JustDial's review API. Each review contains comprehensive information about the customer's experience and engagement metrics.

Review Fields

Field	Title	Type	Description
name	Reviewer Name	String	Name of the person who wrote the review
dp	Display Picture	String	URL of the reviewer's profile picture
email	Email	String	Email address of the reviewer
docid	Business Document ID	String	Unique identifier of the business being reviewed
ratings_count	Ratings Count	Number	Total number of ratings given by this reviewer
compname	Company Name	String	Name of the business being reviewed
rating	Rating	Number	Rating value given by the reviewer (1-5 scale)
age	Review Age	Number	Timestamp when the review was created (in milliseconds)
rev	Review Text	String	The actual review comment/text written by the reviewer
revCount	Review Count	Number	Number of reviews written by this reviewer
revid	Review ID	Number	Unique identifier for this review
like_count	Like Count	Number	Number of likes received on this review
comment_count	Comment Count	Number	Number of comments received on this review
share_count	Share Count	Number	Number of times this review has been shared
rev_type	Review Type	Number	Type of review (0 = standard review)
emo_count	Emotion Count	Object	Count of different emotion reactions (object with emotion IDs as keys)
me	Is Me	Number	Flag indicating if this review is from the current user (0 = no, 1 = yes)
mobile	Mobile Identifier	String	Encrypted mobile identifier for the reviewer
socialId	Social ID	String	Social platform identifier for the reviewer
photos	Photos	Array	Array of photo URLs attached to the review
share_url	Share URL	String	Shareable URL for this specific review
follow_count	Follow Count	Number	Number of followers the reviewer has
fname	First Name	String	First name of the reviewer
fId	Follower ID	Number	Unique identifier for follower tracking
pTags	Positive Tags	Array	Array of positive tags/attributes mentioned in the review
nTags	Negative Tags	Array	Array of negative tags/attributes mentioned in the review
subRating	Sub Ratings	Array	Array of detailed sub-ratings for different aspects
ownerComment	Owner Comment	String	Response comment from the business owner
ownerCreatedAt	Owner Response Time	Number	Timestamp when owner responded (in milliseconds)
ownerDp	Owner Display Picture	String	URL of the business owner's profile picture
vendorText	Vendor Text	String	Additional text from the vendor/business
rateColor	Rating Color	String	Color code for rating display in hex format
sentiment	Sentiment	String	Sentiment analysis of the review (positive/negative/neutral)
success	Success	Boolean	Indicates successful extraction

Review Example

{
  "name": "Vikash Raj",
  "dp": "https://content.jdmagicbox.com/mobile-t/icon/jdsocial/user26.png",
  "email": "",
  "docid": "011PXX11.XX11.171124104431.L7J7",
  "ratings_count": 12,
  "compname": "New South Indian Cafe & Sweets Shop",
  "rating": 3.5,
  "age": 1560489683000,
  "rev": "",
  "revCount": 0,
  "revid": 1664334453585319,
  "like_count": 0,
  "comment_count": 0,
  "share_count": 0,
  "rev_type": 0,
  "emo_count": {},
  "me": 0,
  "mobile": "Vikash-Raj-xk8mepgnp727EOxNdMyJ",
  "socialId": "xk8mepgnp727EOxNdMyJ",
  "photos": [],
  "share_url": "https://www.justdial.com/JdSocial/post/1664334453585319",
  "follow_count": 0,
  "fname": "",
  "fId": 1669888735328284,
  "pTags": [],
  "nTags": [],
  "subRating": [],
  "ownerComment": "",
  "ownerCreatedAt": 0,
  "ownerDp": "",
  "vendorText": "",
  "rateColor": "#009A18",
  "sentiment": "",
  "success": true
}

Why Use This Scraper?

• Comprehensive Data: Extract 30+ fields per review including ratings, text, and sentiment
• Engagement Metrics: Likes, comments, shares, and follower data
• Owner Responses: Capture business owner responses to reviews
• Photo Attachments: Extract images attached to reviews
• Easy Export: Download data in JSON, CSV, or Excel format

Use Cases

• Reputation Management: Monitor customer feedback and sentiment
• Competitive Analysis: Compare reviews across similar businesses
• Market Research: Analyze customer preferences and pain points
• Quality Monitoring: Track service quality over time
• Business Intelligence: Data-driven insights from customer reviews

Custom Solutions

Need a custom scraper or dedicated server setup? We offer:

• On-demand scraper development for any website
• Individual server setups with your own infrastructure
• Custom modifications to existing scrapers
• Priority support and maintenance

📧 Email: lakshmanan.w3dev@gmail.com
📱 WhatsApp: +91 6382775774