Trustpilot Reviews Scraper
Pricing
Pay per event
Public Trustpilot reviews of any company by domain: rating, title, text, language, date, useful votes and the company reply. Reviewer data hashed, emails and phones redacted.
Company domains (booking.com, www.booking.com) or Trustpilot profile URLs (https://www.trustpilot.com/review/booking.com). One per line. Companies are scraped one after another.
Auto: Trustpilot's public widget data first (fast, cheap, newest ~100 reviews per star rating and language), full profile pages only when more reviews or other fields are needed. Fast: widget only (a browser page is loaded once for a company never seen before, to learn its Trustpilot id, which is then cached); no company replies, useful votes or reviewer country; fails with an error if Only reviews with a company reply or Reviewer countries is set. Deep: full profile pages in a real browser with a residential proxy; every field, any depth, slower. If empty, Auto. The widget data is only available for companies on a paid Trustpilot plan; other companies always use the full profile pages (Auto switches by itself; Fast returns nothing for them).
Max reviews delivered per company and per language, newest first. If empty, 100. Hard cap 2000. With several languages, each company-language pair gets its own quota.
Languages to collect, one Trustpilot localized site per language (e.g. German reviews come from de.trustpilot.com). Pick All languages for every supported language, English first. If empty, English. Each language is a separate group with its own Max reviews quota; a language with no reviews for a company is skipped without loading a page. Unsupported codes are skipped and reported in the run summary.
Only reviews from the last 30 days, 3 months (90 days), 6 months (180 days) or 12 months (365 days), counted from today (UTC). If Reviews since is also set, the later of the two dates is used.
Only reviews published on or after this date (UTC), YYYY-MM-DD. The run stops as soon as a whole page is older.
Only reviews that Trustpilot labels as verified (ext_review_verified is true).
Only reviews the company has answered (developer_reply is not null). Needs the deep route: Auto switches to it, Fast refuses.
Only reviews whose title or text contains this text, case-insensitive. Up to 100 characters.
Only reviews from reviewers in these countries, as ISO 3166 alpha-2 codes (GB, DE), case-insensitive. Reviews without a country never match. Needs the deep route: Auto switches to it, Fast refuses. If empty, all countries.
Collect only reviews newer than the previous run that used the same key. The newest delivered review per company and language is remembered in the named key-value store rastriq-trustpilot-incremental. Letters, digits and hyphens, up to 40 characters. Leave empty for a normal run.
