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Google Reviews Analysis AI - complaints, praise & contacts

Try for free

First 25 businesses free. Google reviews analysis per business: recurring complaints, praise, owner reply rate, a reputation-risk score, verified contacts and an AI opener. Pay only for businesses that qualify.

Pricing

Pay per event

Rating

0.0

(0)

Developer

Rich Minds

Actor stats

Bookmarked

Total users

Monthly active users

a day ago

Last modified

Categories

Lead generation

Marketing

Campaign preset (optional)

campaignPreset

Optional

Start from a ready-made campaign: fills the goal, offer, filters and target opportunities below - anything you type yourself always wins. Custom = use only what you enter.

Type:string

Default:custom

Options:

customreputation-agencylocal-seo-agencyowner-self-auditcustomer-experience-saas

Where do the reviews come from?

sourceMode

Required

actor - run a Google Maps reviews source on your account (its usage is billed separately) and analyse its output. dataset - analyse an existing dataset from the Google Maps Reviews Scraper or the Google Maps Scraper (with reviews). list - paste rows yourself. The form starts on the free demo (sample rows below, nothing charged); switch to actor to analyse your own places.

Type:string

Default:actor

Options:

actordatasetlist

Source Actor

discoveryActorId

Optional

actor mode. Default compass/Google-Maps-Reviews-Scraper (reviews for places you name). Use compass/crawler-google-places to search by category + city and get websites and phones too - that is what the contact enrichment needs.

Type:string

Default:compass/Google-Maps-Reviews-Scraper

Source Actor input

discoveryInput

Optional

actor mode. Reviews scraper: startUrls (Google Maps place URLs) or placeIds. Google Maps scraper: searchStringsArray + locationQuery (+ maxCrawledPlacesPerSearch). maxReviews, reviewsSort: newest and no reviewer personal data are set for you.

Type:object

Max source spend (USD)

maxDiscoveryChargeUsd

Optional

Hard cap on what the source Actor run may charge your account (≈ $0.02 per business with 30 reviews on the Google Maps Reviews Scraper). Default $2 — also for API and MCP calls that omit it.

Type:number

Minimum:0.01

Maximum:1000

Default:2

Reviews analysed per business

maxReviewsPerBusiness

Optional

How many of the newest reviews per business are kept and shown to the AI. More = better themes, more tokens.

Type:integer

Minimum:3

Maximum:200

Default:30

Dataset

datasetId

Optional

dataset mode. Output of the Google Maps Reviews Scraper (one row per review) or the Google Maps Scraper with reviews (one row per place).

Type:string

Rows to analyse

itemsList

Optional

list mode. Either review rows (placeId, title, stars, text, publishedAtDate, responseFromOwnerText…) or place rows with a reviews array (title, website, phone, totalScore, reviewsCount, reviews: [{stars, text}]).

Type:array

Default country code

defaultCountryCode

Optional

Two-letter country used to normalise phone numbers when a row has no country.

Type:string

Default:US

What are you looking for?

goalDescription

Optional

Describe the businesses you want. The AI scores every business against this. Example: Restaurants and clinics rated 3.5-4.3 whose reviews show recurring service complaints the owner ignores.

Type:string

What do you offer / do with them?

offerDescription

Optional

One or two sentences on your offer. Used to judge fit, write the talking points and the outreach opener.

Type:string

Minimum reviews to analyse

minReviewsPerBusiness

Optional

Skip businesses with fewer reviews than this in the sample (nothing to analyse).

Type:integer

Minimum:0

Maximum:100

Default:3

Minimum Google rating

minRating

Optional

Drop businesses rated below this (0 = no filter).

Type:number

Minimum:0

Maximum:5

Default:0

Maximum Google rating

maxRating

Optional

Drop businesses rated above this - e.g. 4.3 to keep only those with a reputation problem (0 = no filter).

Type:number

Minimum:0

Maximum:5

Default:0

Target opportunities (any of)

targetFlags

Optional

Only deliver businesses that have at least one of these findings, and rank those with more of them higher. Leave empty to keep every business. Available: low_rating, mediocre_rating, few_reviews, recent_negative_reviews, negative_share_high, unanswered_negative_reviews, low_owner_response_rate, rating_trend_down, no_reviews_analysed, no_website, website_unreachable, no_email_found, no_online_booking, no_chat_widget, no_analytics, no_ads_pixel, slow_website, site_builder_template, closed.

Type:array

Require an email address

requireEmail

Optional

Only deliver (and charge) businesses where an email was found on their website. Needs a source that provides websites.

Type:boolean

Default:false

Minimum score (0-100)

minScore

Optional

Businesses scoring below this are discarded and not charged.

Type:integer

Minimum:0

Maximum:100

Default:50

Skip closed businesses

skipClosedPlaces

Optional

Drop places marked temporarily or permanently closed.

Type:boolean

Default:true

Crawl each website for contacts & signals

enrichWebsite

Optional

Visit the business website (home + contact/about pages) for emails, phones, WhatsApp, social profiles, owner names, tech stack, booking, chat, tracking pixels and a speed grade. Only for rows that carry a website.

Type:boolean

Default:true

Max pages per website

maxPagesPerSite

Optional

Homepage plus up to this many contact/about pages.

Type:integer

Minimum:1

Maximum:8

Default:3

Respect robots.txt

respectRobotsTxt

Optional

Skip pages the site's robots.txt disallows.

Type:boolean

Default:true

Verify email domains (MX check)

verifyEmails

Optional

Check that each email's domain can receive mail. Free; removes dead addresses.

Type:boolean

Default:true

Mailbox verification service (optional)

emailVerifier

Optional

Mailbox-level verification with your own MillionVerifier or NeverBounce account, on top of the MX check. At most 2 addresses per business are checked.

Type:string

Default:none

Options:

nonemillionverifierneverbounce

Mailbox verifier API key

emailVerifierApiKey

Optional

Required when a verification service is selected. Stored encrypted by Apify, never logged.

Type:string

Ignore free-provider emails

excludeFreeEmailProviders

Optional

Drop gmail / yahoo / hotmail style addresses.

Type:boolean

Default:false

AI reputation analysis & outreach

enableAi

Optional

Recurring complaints, praise themes, three talking points, a reputation-risk score, the fit score with reasons, the decision-maker and a personalised opener. Off = rule-based metrics only (cheaper).

Type:boolean

Default:true

AI model access

llmProvider

Optional

Apify (no keys) - the AI runs through Apify's built-in OpenRouter proxy; tokens are billed to your Apify account at OpenRouter's rates. My own key - use your OpenAI / Anthropic / Gemini / Groq key instead.

Type:string

Default:apify

Options:

apifybyok

AI model

llmModel

Optional

Leave empty for the default (Claude Haiku 4.5). Apify mode takes an OpenRouter slug such as anthropic/claude-haiku-4.5 or openai/gpt-4.1-mini. Own-key mode takes provider:model.

Type:string

Your API key (own-key mode only)

llmApiKey

Optional

Required when AI model access is My own API key. Stored encrypted by Apify, never logged.

Type:string

Outreach channel

outreachChannel

Optional

The opener is written for this channel. Email also gets a subject line.

Type:string

Default:email

Options:

emailsmswhatsappdmcall

Outreach tone

outreachTone

Optional

Voice of the generated opener.

Type:string

Default:friendly

Options:

friendlyprofessionaldirect

AI candidate pool (x max qualified)

aiCandidateMultiplier

Optional

How many of the highest rule-scored businesses get the AI pass, as a multiple of Max qualified.

Type:integer

Minimum:1

Maximum:5

Default:2

Deep research (agentic mode)

deepResearch

Optional

Let the AI open the business's web page and run a web search before scoring, to verify claims and fill gaps. More tokens and a small web-search charge per call. Off = the AI sees only the record.

Type:boolean

Default:false

Max research calls per business

maxToolCallsPerItem

Optional

Hard cap on page fetches + web searches the AI may make for one business in deep-research mode.

Type:integer

Minimum:1

Maximum:10

Default:3

Max qualified businesses to output

maxQualified

Optional

Hard cap on results (and therefore on what you pay for). The best-scoring businesses are output first.

Type:integer

Minimum:1

Maximum:10000

Default:100

Max businesses to process

maxToProcess

Optional

Upper bound on how many businesses are enriched/scored in one run. Default = 3 x max qualified.

Type:integer

Minimum:1

Maximum:20000

Never output the same business twice

dedupeAcrossRuns

Optional

Remembers every business you received (in a named key-value store on your account) and skips it in future runs.

Type:boolean

Default:true

Dedupe store name

dedupeStoreName

Optional

Key-value store used for cross-run memory. Use different names for different campaigns.

Type:string

Default:google-reviews-insights-seen

Webhook URL (optional)

webhookUrl

Optional

Every qualified business is POSTed here as JSON (Zapier, Make, n8n, your CRM). For Google Sheets / Slack use Apify's Integrations tab.

Type:string

Webhook headers (optional)

webhookHeaders

Optional

Extra HTTP headers for the webhook, e.g. an Authorization header.

Type:object

Proxy for website crawling

proxyConfiguration

Optional

Apify Proxy is recommended so website crawling is not blocked.

Type:object

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