TripAdvisor Review Export and Hotel Reputation Monitor

Export every TripAdvisor review for any hotel, restaurant, or attraction into a clean JSON or CSV file. Get star ratings, review text, reviewer names, stay dates, trip type, owner responses, and aggregate property ratings for your property and every competitor.

Built for hotel operators, restaurant owners, travel agencies, and short term rental managers who need TripAdvisor review data without paying for a hospitality reputation SaaS.

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Who uses this and why

flowchart TD
    A[Hotel operators] -->|Catch sentiment dips<br/>before revenue drops| D[TripAdvisor<br/>Review Data]
    B[Restaurant owners] -->|See what rivals are<br/>praised and hated for| D
    C[Travel agencies] -->|Pre vet properties<br/>before packaging trips| D
    R[STR managers] -->|Benchmark listings<br/>city by city| D
    D --> E[Weekly sentiment report]
    D --> F[Competitor gap analysis]
    D --> G[Complaint triage queue]

Role	What this gives you
Hotel operator	Weekly review volume, star trends, stay date ranges, owner reply coverage
Restaurant owner	Side by side sentiment vs direct local competitors
Travel agency	Pre trip due diligence on every property in a package
STR manager	Benchmark your listing against every vacation rental in the area
BI analyst	Clean JSON or CSV ready for dashboards and sentiment models

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How it works

flowchart LR
    A[TripAdvisor<br/>location URL] --> B[Load review pages]
    B --> C[Parse schema.org<br/>metadata]
    C --> D[Extract review cards]
    D --> E[Paginate 10 at a time]
    E --> F[(JSON, CSV, Excel)]

The actor opens each TripAdvisor location page in a real browser, reads the schema.org JSON that TripAdvisor ships for aggregate ratings, walks the rendered review cards, and paginates until maxReviews is hit. Residential proxies keep you past Cloudflare.

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Quick start

Export 200 recent reviews for a single hotel:

curl -X POST "https://api.apify.com/v2/acts/scrapemint~tripadvisor-review-intelligence/run-sync-get-dataset-items?token=YOUR_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "locationUrl": "https://www.tripadvisor.com/Hotel_Review-g60763-d93589-Reviews-The_Pierre.html",
    "maxReviews": 200,
    "sortBy": "NEWEST_FIRST"
  }'

Compare your hotel against 2 competitors in one run, pulling complaints only:

{
  "locationUrls": [
    { "url": "https://www.tripadvisor.com/Hotel_Review-g60763-d93589-Reviews-The_Pierre.html" },
    { "url": "https://www.tripadvisor.com/Hotel_Review-g60763-d93361-Reviews-The_Plaza.html" },
    { "url": "https://www.tripadvisor.com/Hotel_Review-g60763-d93541-Reviews-The_Carlyle.html" }
  ],
  "maxReviews": 500,
  "filterByRating": ["1", "2"]
}

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What one review record looks like

{
  "rating": 5,
  "title": "Flawless anniversary stay",
  "text": "Stayed in a corner suite overlooking Central Park. Doorman remembered my name by the second day.",
  "reviewerName": "MarissaK",
  "reviewerLocation": "Chicago, Illinois",
  "writtenDate": "April 8, 2026",
  "stayDate": "March 2026",
  "tripType": "Couple",
  "hasOwnerResponse": true,
  "ownerResponseText": "Dear Marissa, thank you for choosing The Pierre...",
  "locationName": "The Pierre, A Taj Hotel",
  "locationAggregateRating": 4.5,
  "locationReviewCount": 2168,
  "locationCity": "New York City",
  "locationCountry": "US"
}

Every record carries both the review fields and the property rollup, so a dataset of 3 hotels + 500 reviews each groups cleanly in any spreadsheet.

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Inputs

Field	Type	Default	What it does
locationUrls	array	[]	TripAdvisor review URLs. Hotels, attractions, or restaurants.
locationUrl	string	null	Single URL shortcut. Used when locationUrls is empty.
maxReviews	integer	500	Hard cap per location. Controls cost.
sortBy	string	NEWEST_FIRST	NEWEST_FIRST or MOST_HELPFUL
filterByRating	array	[]	Ratings to keep (e.g. ["1","2"] for complaint analysis).
language	string	""	Filter by language code (en, es, fr, de, it).

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Pricing

Pay per review. Free tier lets you verify the output before spending anything.

Tier	Price	Best for
Free	First 100 reviews per run	Verifying the output format
Standard	$0.006 per review	Ongoing monitoring and benchmarking

5,000 reviews across 5 properties: $29.40 once. Hospitality reputation SaaS: $400 to $1,200 per month per property.

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Compare properties in one run

flowchart LR
    A[Your property URL] --> X[Actor]
    B[Competitor 1 URL] --> X
    C[Competitor 2 URL] --> X
    X --> D[(Unified review<br/>dataset)]
    D --> E[Group by locationName]
    E --> F[Head to head<br/>sentiment report]

Every record includes locationName, locationCity, and locationAggregateRating, so grouping in Excel, Sheets, or a BI tool takes seconds.

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Common workflows

• Weekly GM report. Cron this actor. Diff the latest run, email the GM when 1 or 2 star volume spikes.
• Competitor gap analysis. Pull your property plus 3 rivals. Sort by stars. Show ownership what guests praise next door.
• Complaint triage. Push 1 and 2 star reviews into your PMS so front desk sees complaints before they escalate.
• Marketing copy mining. Search 5 star reviews for the exact phrases guests use. Reuse them in booking page copy.

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Related tools in the review intelligence suite

• Booking Review Intelligence: hotel and STR reviews with sentiment, category scores, and management replies
• Trustpilot Brand Reputation: e-commerce review data with trust scores, country, and verification status
• Roadmap: Google Reviews, Yelp, OpenTable

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Frequently asked questions

How do I download TripAdvisor reviews to a CSV file? Run this actor with a TripAdvisor location URL and a review cap. Export the dataset as CSV from the Apify console or pull it via the API. Works for any hotel, restaurant, or attraction.

How do I monitor my TripAdvisor reputation without paying for a SaaS subscription? Schedule this actor weekly. Export the latest reviews and diff against last week in your own spreadsheet. Replaces a $400+ monthly reputation subscription.

Can I compare multiple TripAdvisor properties in one run? Yes. Pass every URL in locationUrls. Every record includes locationName, locationCity, and locationAggregateRating for easy grouping.

How do I analyze only negative TripAdvisor reviews? Set filterByRating to ["1", "2"] to pull just 1 and 2 star reviews.

Does this work for restaurants and attractions too? Yes. Any URL with Hotel_Review, Restaurant_Review, or Attraction_Review works.

Does this work across international TripAdvisor domains? Yes. tripadvisor.com, tripadvisor.co.uk, tripadvisor.de, tripadvisor.fr, and other locales all work. Paste the location URL.

How fresh is the data? Live at query time. Every run pulls straight from TripAdvisor.

Why residential proxies? TripAdvisor fronts every page with Cloudflare. Datacenter proxies get blocked within a few requests. Residential proxies keep runs clean, and the actor ships with residential defaults.