Capterra Scraper — Software Reviews, Ratings & Vendor Leads

Extract complete Capterra software data — including the fields other scrapers skip: the four sub-ratings (ease of use, customer service, features, value for money), review counts, the Capterra Shortlist badge, pricing, categories, full product descriptions and reviews. Optionally turn every software vendor into a ready-to-contact B2B lead by crawling its own website for emails, phone numbers and social links.

Scrape a whole category, a keyword search, or specific product URLs. Residential browser rendering with graceful anti-bot handling — no API key, no login.

Why this Capterra scraper?

Most Capterra scrapers return a name and a star rating. This actor ships the richest dataset in the category — straight from Capterra's category and search listings, with optional deep product pages and vendor lead enrichment:

Data	Typical scrapers	This actor
Overall star rating + review count	✅	✅
Ease of Use / Customer Service / Features / Value-for-Money ratings	❌	✅
Capterra Shortlist badge + category rank	❌	✅
Full product description, starting price, free-trial / free-version	❌	✅ opt-in
Feature list, deployment & support options	❌	✅ opt-in
User reviews (rating, pros/cons, author, date)	partial	✅ opt-in
Vendor website	❌	✅ opt-in
Vendor contact emails (from their website)	❌	✅ opt-in
Vendor LinkedIn / Facebook / X / Instagram / YouTube	❌	✅ opt-in
Lead score (0–100) per vendor	❌	✅

Use cases

• B2B lead generation — every product is a software vendor. Score them by rating, review volume and Shortlist status, then contact them directly (emails, socialProfiles) for partnerships, integrations, competitive outreach or agency services.
• Competitive & market intelligence — pull an entire category (CRM, project management, accounting…) with ratings, sub-ratings and review counts to benchmark products and track where you rank.
• Software selection & research — build comparison tables across hundreds of tools with structured ratings and pricing.
• Review & reputation monitoring — schedule recurring runs to watch a category for new entrants, rating moves and review growth.
• Reputation / sentiment analysis — pull user reviews (pros, cons, ratings) at scale for any product.

How to use

1. Sign up for Apify — the free plan is enough to try this actor.
2. Open the Capterra Scraper, add one or more categories (e.g. project-management-software, crm-software) or search terms, and click Start.
3. Watch results stream into the dataset table.
4. Export as JSON, CSV, Excel, XML, or RSS — or pull results programmatically via the Apify API.

Input

{
    "categories": ["project-management-software", "crm-software"],
    "searchTerms": ["email marketing"],
    "maxResults": 100,
    "includeProductDetails": true,
    "includeReviews": true,
    "enrichVendorContacts": true,
    "minRating": "4",
    "monitorMode": false
}

• categories — Capterra category slugs from the URL capterra.com/project-management-software/. Every listed product is scraped with full ratings.
• searchTerms — keywords, when you don't know the exact category slug.
• startUrls — direct product (/p/<id>/<slug>/), category or search URLs.
• maxResults (default 100) — global cap on products.
• includeProductDetails (default false) — open each product page for description, pricing, features, deployment/support and the vendor website.
• includeReviews (default false) — attach user reviews (implies product details).
• enrichVendorContacts (default false) — crawl each vendor's website for emails, phones and socials (implies product details).
• minRating / minReviews / withWebsiteOnly — filters.
• monitorMode (default false) — emit only new/changed products across runs.
• proxyConfiguration (default: Apify residential, US) — residential is required (Cloudflare).

Output

One record per product (type: "product"). Listing fields are always present; detail and enrichment fields are added when you enable those options.

{
    "type": "product",
    "productId": "147657",
    "slug": "monday-com",
    "name": "monday.com",
    "url": "https://www.capterra.com/p/147657/monday-com/",
    "category": "Project Management Software",
    "rank": 1,
    "rating": 4.6,
    "reviewCount": 6067,
    "ratingEaseOfUse": 4.5,
    "ratingCustomerService": 4.4,
    "ratingFeatures": 4.5,
    "ratingValueForMoney": 4.3,
    "onCapterraShortlist": true,
    "description": "monday.com is a work OS that powers teams to run projects and workflows with confidence…",
    "startingPrice": "$9/seat/month",
    "hasFreeTrial": true,
    "hasFreeVersion": true,
    "features": ["Task Management", "Gantt/Timeline View", "Time Tracking", "Reporting/Analytics"],
    "website": "https://monday.com",
    "emails": ["support@monday.com", "press@monday.com"],
    "contactPhones": ["+1 201 778 4567"],
    "socialProfiles": {
        "linkedin": "https://www.linkedin.com/company/mondaydotcom",
        "twitter": "https://twitter.com/mondaydotcom",
        "youtube": "https://youtube.com/mondaydotcom"
    },
    "reviews": [
        { "rating": 5, "title": "Best work management tool", "body": "…", "author": "Sarah K.", "date": "2026-05-12" }
    ],
    "leadScore": 92,
    "scrapedAt": "2026-06-27T03:00:00.000Z"
}

Automate & schedule

Run this actor on autopilot and pull results into your own stack:

• Apify API — start runs, fetch datasets, and manage schedules over REST.
• apify-client for JavaScript and apify-client for Python — official SDKs.
• Schedules — run it daily/weekly with monitor mode to track new products, rating moves and review growth in a category.
• Webhooks — trigger downstream actions (CRM import, Slack alert, email sequence) the moment a run finishes.

import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: 'MY_APIFY_TOKEN' });

const run = await client.actor('scrapesage/capterra-scraper').call({
    categories: ['crm-software'],
    maxResults: 100,
    includeProductDetails: true,
    enrichVendorContacts: true,
});

const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(`Got ${items.length} products & vendor leads`);

Integrate with any app

Connect the dataset to 5,000+ apps — no code required:

• Make — multi-step automation scenarios.
• Zapier — push new vendor leads straight into your CRM.
• Slack — get notified when a monitored category changes.
• Google Drive / Sheets — auto-export every run to a spreadsheet.
• Airbyte — pipe results into your data warehouse.

Use with AI assistants (MCP)

The output is clean, LLM-ready JSON. Call this actor from Claude, ChatGPT, or any agent framework through the Apify MCP server — ask your assistant to "find the top-rated CRM software on Capterra and list vendor contacts" and let it run this scraper for you.

More scrapers from scrapesage

Build a complete software-market & B2B lead stack:

• SaaSworthy Scraper — software, pricing, reviews & vendor leads.
• Salesforce AppExchange Scraper — apps & ISV publisher leads.
• Shopify App Store Scraper — apps, reviews & developer leads.
• Chrome Web Store Scraper — extensions & developer leads.
• Product Hunt Scraper — launches, makers & leads.
• Trustpilot Scraper — company profiles, reviews & leads.
• LinkedIn Company Scraper — firmographics & B2B leads.
• Website Contact Scraper — emails, phones & socials from any site.
• Google Maps Scraper — local business leads & contacts.

Tips

• Full category sweeps: a Capterra category can list 1,000+ products. Raise maxResults and the actor paginates automatically; split very large categories across scheduled runs.
• Fast vs rich: the default listing run is fast and already includes all ratings + sub-ratings. Turn on includeProductDetails / enrichVendorContacts only when you need pricing, descriptions and vendor contacts.
• Recurring monitoring: combine Schedules with monitorMode to receive only new/changed products.
• Proxies: keep the default residential proxy — Capterra is behind Cloudflare and blocks datacenter IPs.

FAQ

How do I scrape a Capterra category? Put the slug from the category URL in categories (e.g. project-management-software, crm-software). Every product in the category is scraped with full ratings.

Do I get the sub-ratings? Yes — ease of use, customer service, features and value for money are extracted for every product, straight from the listing.

Where do vendor emails come from? Never from Capterra. With enrichVendorContacts on, the actor visits each vendor's own public website and extracts publicly listed contact details — the same thing a human visitor would see.

Can I export to Google Sheets, CSV, or Excel? Yes — one click in the dataset view, or automatically on every run via the Google Drive integration.

Is scraping Capterra legal? This actor collects publicly available data only. You are responsible for using the data in compliance with applicable laws (GDPR/CCPA for personal data) and Capterra's terms.

A field is null — why? Listing fields (ratings, sub-ratings, review counts) are always populated. Detail fields (pricing, description, vendor website) require includeProductDetails; emails/socials require enrichVendorContacts and a vendor that publishes them.

Need help?

Open an issue on the actor's Issues tab, or visit the Apify help center. Feature requests are welcome — this actor is actively maintained.