Google Maps Reviews Scraper: ratings, review text, owner replies and restaurant scores

Google Maps Reviews Scraper collects reviews of any place on Google Maps, anywhere in the world: restaurants, hotels, shops, clinics, attractions, offices. Paste a place link (or a Place ID) and each review comes back as one clean row with the star rating, the full text in its original language, a translation into your language, the exact publish date, the owner's reply, how many photos it has, the guided ratings Google asks for (food, service, atmosphere, price per person, wait time...) and a direct link to the review. Every row also carries the place name, address, category, overall rating and total review count.

No Google account, cookies, API key or browser needed. Reviewer names, profile links and photos are never collected. It is used to:

• track what customers say about your locations or your competitors, every day, with only the new reviews;
• feed sentiment analysis, topic mining and AI summaries with review text in many languages;
• benchmark restaurants by food, service, atmosphere and price per person;
• monitor how fast and how often businesses answer their reviews.

At a glance

What	Price
Review delivered	US$ 0.30 per 1,000 reviews (US$ 0.0003 each) on the Free plan, lower on paid plans
Run start	US$ 0.005 per run

• 5,000 reviews = about US$ 1.51 on the Free plan.
• The place details (name, address, rating, total) are included; there is no extra event for them.
• Error rows, duplicates and reviews already delivered in earlier runs (onlyNew) are never charged. maxReviews is a hard cap per place, and a spending limit set on the run stops it cleanly with everything delivered so far.

Quick start

{
  "startUrls": ["https://www.google.com/maps/place/Katz's+Delicatessen/data=!4m2!3m1!1s0x89c2598f7ff4aa09:0x313547e757cb8cea"],
  "maxReviews": 50,
  "sort": "newest"
}

Several places, only reviews from the last 30 days, with labels and translations in English:

{
  "startUrls": [
    "https://maps.app.goo.gl/your-share-link",
    "https://www.google.com/maps/place/Dishoom+Covent+Garden/data=!4m2!3m1!1s0x487604b7c7d895c5:0x9c3887a3670e0076"
  ],
  "placeIds": ["ChIJCar0f49ZwokR6ozLV-dHNTE"],
  "maxReviews": 0,
  "sort": "newest",
  "reviewsNewerThan": "30 days",
  "language": "en"
}

Daily monitoring: schedule the run once a day with "onlyNew": true and only reviews you have not received before come back (and are charged).

Input

Field	What it does
startUrls	Google Maps place links, one per line: the address bar link after opening a place, a Share link (maps.app.goo.gl), or any link that contains a feature ID (0x...:0x...), a Place ID (ChIJ...) or a cid= number.
placeIds	Feature IDs, Google Place IDs (ChIJ...) or numeric CIDs. No API key needed.
maxReviews	Reviews per place (default 100). 0 = every review Google lists for the place.
sort	newest (default), relevant, highest, lowest: the same orders as Google Maps.
language	Language code (en, fr, de, es, ja, pt-BR...). Sets relative dates, guided rating labels and the translation. The original text always comes too.
reviewsNewerThan	A date (2026-01-31) or a period (30 days, 2 weeks, 6 months, 1 year). With newest the run stops at the first older review.
onlyNew	Deliver only reviews not delivered in earlier runs for the same place (for schedules).
proxyConfiguration	Apify datacenter proxy by default; residential IPs are used by themselves only if Google refuses.

Inputs written for other Google Maps review tools keep working: startUrls as objects with url, placeUrls, urls, placeId, reviewsSort (newest, mostRelevant, highestRanking, lowestRanking), sortBy, reviewsStartDate, maxReviewsPerPlace, reviewsLimit, hl and onlyNewReviews are read too.

Output

Each review is one row with type: "review":

Field	What it is
featureId, placeId	Google's feature ID (0x...:0x...) and Place ID (ChIJ...) of the place
placeName, placeAddress, placeCategory	Name, address and main category of the place
placeRating, placeTotalReviews	Overall star rating and total review count shown on Google Maps
placeUrl	Link to the place on Google Maps
reviewId, reviewUrl	Google's review ID and a direct link to the review
rating	Stars, 1 to 5
text	Full review text in the language it was written in (null for rating-only reviews)
textTranslated	Google's translation into language, when the review was written in another language
language	Language code of the original text (en, fr, zh-Hans...)
publishedAt, relativeDate	Exact publish date (UTC, ISO 8601) and Google's relative label ("2 days ago")
ownerReply	{text, relativeDate} of the business owner's answer, or null
photosCount	Number of photos attached to the review (the photos themselves are not collected)
reviewerReviewCount	How many reviews the reviewer has written in total (an anonymous count, no identity)
questionnaire	Guided answers as a dictionary: Food, Service, Atmosphere (1 to 5), Price per person, Meal type, Wait time, Reservation, Parking...
sortedBy, sourceInput, scrapedAt	Sort used, the link or ID you gave, and when the row was collected

One real row from 17 Oct 2026:

{
  "type": "review",
  "featureId": "0x487604b7c7d895c5:0x9c3887a3670e0076",
  "placeId": "ChIJxZXYx7cEdkgRdgAOZ6OHOJw",
  "placeName": "Dishoom Covent Garden",
  "placeAddress": "12 Upper St Martin's Ln, London WC2H 9FB, United Kingdom",
  "placeCategory": "Indian restaurant",
  "placeRating": 4.7,
  "placeTotalReviews": 29928,
  "placeUrl": "https://www.google.com/maps/place/?q=place_id:ChIJxZXYx7cEdkgRdgAOZ6OHOJw",
  "reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2pOTU1qYzNOamhVTmxaS00ySnJXRGRoYW5ab1ltYxAB",
  "rating": 5,
  "text": "One of the best meals we've ever had. Incredibly impressed by the quality, freshness, and flavours. Service was lovely. We will be back!",
  "textTranslated": null,
  "language": "en",
  "publishedAt": "2026-10-17T12:12:19.021Z",
  "relativeDate": "11 hours ago",
  "ownerReply": null,
  "photosCount": 0,
  "reviewerReviewCount": 272,
  "questionnaire": {
    "Meal type": "Lunch",
    "Price per person": "£80–90",
    "Food": 5,
    "Service": 5,
    "Atmosphere": 5,
    "Reservation": "Reservation required",
    "Wait time": "No wait"
  },
  "sortedBy": "newest"
}

An owner reply looks like {"text": "We're so glad you made the trek to come visit us! ...", "relativeDate": "a week ago"}.

Errors you may see

Every error is a row with errorCode and is never charged:

errorCode	Meaning
INVALID_INPUT	A field has a wrong value, or a line is not a Google Maps place link or ID
NOT_FOUND	The link or ID does not point to a place (for example a search or a map point instead of a place)
NO_REVIEWS	The place has no reviews, or none newer than reviewsNewerThan
BLOCKED	Google refused every attempt for this place; run it again in a few minutes
UNEXPECTED	Something else stopped the run; the message says what

Integrations, scheduling and AI agents

• Schedule a daily run with onlyNew in Apify schedules to get only the new reviews of your places every morning.
• Export as JSON, CSV, Excel or XML, or read the dataset from the Apify API.
• Connect it to Make, n8n, Zapier, Slack or Google Sheets through Apify integrations, for example to post every new 1 or 2 star review to a support channel.
• AI agents: call it as a tool through the Apify MCP server in Claude, ChatGPT, Cursor or any MCP client, for example "get the newest 200 reviews of this restaurant and summarize the complaints about service".

FAQ

Do I need a Google account or an API key? No. The reviews come from the same public data Google Maps shows to any visitor, without login.

How do I get the place link? Open the place on Google Maps and copy the address bar, or use Share and copy the link. A plain search link (/maps/search/...) or a link with only a name and no ID is not enough: open the place first.

Can I use a Google Place ID? Yes, put it in placeIds (ChIJ...). Feature IDs (0x...:0x...) and numeric CIDs work too.

In which language does the text come? Always in the language the reviewer wrote it, plus textTranslated in your language when they differ. language also changes relativeDate and the questionnaire labels.

How many reviews can I get per place? As many as Google lists for the place: thousands for popular places (we collected more than 2,000 per place in tests and the list kept going). Use maxReviews: 0 for all of them.

How does onlyNew work? The Actor keeps the IDs of the reviews it delivered for each place in a key-value store in your account. With the newest sort it stops as soon as it reaches a review it delivered before, so a daily run of a busy place costs only a few requests.

Why is there no reviewer name? Reviewers are private individuals. This Actor deliberately leaves out names, profile links, avatars and reviewers' photos; the reviewer is only described by an anonymous review count.

Is it legal? The Actor reads public reviews and leaves personal data of reviewers out by design. You are responsible for how you use the data under the laws that apply to you.

Something broke or a field is missing? Open an issue on the Actor page; issues are answered within a day.

Limitations

• Google Maps does not offer text search inside reviews here; filter the dataset after the run.
• Likes on reviews are not included, because their value could not be confirmed as reliable.
• questionnaire exists mainly for restaurants and some hotels and stores; for other places it is an empty object.
• The owner reply has a relative date only (Google does not send the exact date for it).
• Reviews are listed as Google serves them; very old places may stop at the oldest review Google keeps in the list.

Changelog

• 17 Oct 2026: first version: place links, Share links, feature IDs, Place IDs and CIDs; four sort orders; original text plus translation; owner replies; guided ratings; reviewsNewerThan; onlyNew for schedules.