Expedia Reviews Scraper

Extract guest reviews from Expedia hotel pages through Expedia's review GraphQL endpoints and build clean, analysis-ready datasets for research, monitoring, and reporting.

Collect review text, rating signals, traveler context, dates, and source metadata in a consistent output format designed for automation workflows.

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Features

• API-based collection — Calls Expedia's persisted review GraphQL operations directly instead of relying on browser rendering or HTML parsing.
• Clean dataset output — Removes empty fields so records contain only meaningful values.
• Review metadata coverage — Captures rating, title, review text, dates, traveler profile, helpful-vote signals, management replies, sentiments, and guest-photo URLs when present.
• Duplicate protection — Avoids repeated items across repeated review loads.
• Production-ready defaults — Includes QA-friendly input defaults and proxy-ready configuration.

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Use Cases

Reputation Monitoring

Track guest sentiment over time and quickly detect recurring service issues for specific hotels.

Hospitality Benchmarking

Compare feedback quality across properties, markets, and traveler profiles to identify competitive gaps.

Review Intelligence

Create structured review datasets for dashboards, trend reporting, and qualitative analysis projects.

Operations Improvement

Use common positive and negative themes to prioritize property-level service improvements.

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Input Parameters

Parameter	Type	Required	Default	Description
startUrl	String	Yes	https://www.expedia.com/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information	Expedia hotel page URL to extract reviews from
results_wanted	Integer	No	20	Maximum number of review records to save
max_pages	Integer	No	8	Maximum Expedia review API pages to request
proxyConfiguration	Object	No	Residential Apify Proxy	Proxy settings for reliable runs

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Output Data

Each dataset item may contain:

Field	Type	Description
hotel_id	String	Expedia hotel identifier parsed from URL
hotel_name	String	Hotel name parsed from URL
review_id	String	Review identifier
rating	Number	Rating value
title	String	Review headline
review_text	String	Main review content
published_date	String	Date the review was published
stay_date	String	Travel or stay date
traveler_type	String	Traveler profile type
traveler_name	String	Reviewer display name
traveler_location	String	Reviewer location
language	String	Language code or label
helpful_votes	Number	Helpful vote count
review_sentiments	Array	Expedia review theme labels when present
guest_photos	Array	Guest-submitted photo URLs when available
management_response_title	String	Management reply heading
response_text	String	Management response text
property_url	String	Input property page URL
source_url	String	Expedia GraphQL endpoint used for extraction
scraped_at	String	ISO timestamp when item was saved

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Usage Examples

Basic Run

{
	"startUrl": "https://www.expedia.com/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information",
	"results_wanted": 20
}

Higher Volume Collection

{
	"startUrl": "https://www.expedia.com/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information",
	"results_wanted": 120,
	"max_pages": 15
}

Sample Output

{
	"hotel_id": "438504",
	"hotel_name": "London Heathrow Marriott Hotel",
	"review_id": "5f2f4d86-6a2d-492a-a0d6-6f945db2f17b",
	"rating": 8,
	"title": "Comfortable stay near Heathrow",
	"review_text": "Clean room, friendly staff, and fast airport connections. Breakfast options were strong.",
	"published_date": "2026-03-14",
	"stay_date": "2026-03",
	"traveler_type": "Family",
	"traveler_name": "Verified traveler",
	"traveler_location": "Manchester",
	"language": "en",
	"helpful_votes": 3,
	"review_sentiments": ["Airport access", "Helpful staff"],
	"guest_photos": ["https://images.trvl-media.com/...jpg"],
	"management_response_title": "Response from Hotel Management",
	"response_text": "Thank you for your feedback and for staying with us.",
	"property_url": "https://www.expedia.com/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information",
	"source_url": "https://www.expedia.com/graphql",
	"scraped_at": "2026-04-05T11:36:24.511Z"
}

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Tips For Best Results

Use Stable Hotel URLs

• Prefer direct hotel page URLs with hotel identifiers.
• Confirm the page has visible guest reviews before large runs.

Start Small, Then Scale

• Begin with results_wanted: 20 to validate output quality.
• Increase volume after confirming your target property works as expected.

Use Residential Proxy

• Residential proxy improves reliability for protected travel pages.
• Keep retry pressure low when running very high-volume workloads.

API Coverage Notes

• The actor combines Expedia's property review summary query with the paginated review overlay query.
• Optional fields vary by review, and the dataset omits empty values instead of filling them with nulls.

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Integrations

• Google Sheets — Move structured reviews into live analysis sheets.
• Looker Studio / BI tools — Visualize rating trends and traveler segments.
• Airtable — Build searchable review intelligence workspaces.
• Webhooks — Trigger downstream processing as soon as each run completes.

Export Formats

• JSON — Best for APIs and engineering workflows.
• CSV — Best for spreadsheet and analyst workflows.
• Excel — Best for business-ready reporting.
• XML — Best for legacy integrations.

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Frequently Asked Questions

How many reviews can I collect?

Collection volume depends on the property and available review depth. Increase max_pages and results_wanted for deeper collection.

Why is my dataset empty?

The page may be protected or not serving review payloads in that run context. Use residential proxy and verify the hotel URL.

Does every item include all fields?

No. The actor saves only non-empty values, so fields vary by the source review payload.

Can I run this on multiple hotels?

Yes. Schedule separate runs per URL or orchestrate multi-run workflows with your preferred automation tool.

Is duplicate handling included?

Yes. The actor applies duplicate protection across captured review records in each run.

Does this use a browser?

No. Review extraction is done with direct HTTP calls to Expedia's review GraphQL API.

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Support

For issues or feature requests, open a support thread in Apify Console.

Resources

• Apify Documentation
• Apify API Reference
• Apify Scheduling

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Legal Notice

This actor is designed for legitimate data collection and analysis workflows. You are responsible for compliance with website terms, local regulations, and responsible data usage practices.