iHerb Reviews Scraper

Extract detailed iHerb review data from product pages for market research, product quality analysis, and customer sentiment tracking. Collect clean, structured review records including ratings, review text, author context, language, and country signals.

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Features

• Review-first extraction — Collect individual product reviews instead of product listings.
• Rich review fields — Capture title, text, rating, helpful votes, verified purchase status, and review dates.
• Reviewer context — Gather reviewer nickname, profile link, country, and profile-level activity fields.
• Image-aware filtering — Optionally collect only reviews that include images.
• Clean dataset output — Empty and null-like fields are removed from each item for better downstream analysis.

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Use Cases

Product Quality Monitoring

Track customer feedback patterns over time for a specific supplement or wellness product. Detect recurring complaints or strong positive signals quickly.

Competitor Review Analysis

Collect review data from competitor products to compare sentiment, pain points, and satisfaction trends. Use this for product positioning and messaging.

Customer Voice Research

Build datasets of real customer language for copywriting, product development, and support training. Identify frequently mentioned benefits and objections.

Localized Market Insights

Analyze reviews by country and language to understand regional differences in customer perception.

BI and Reporting Pipelines

Feed review datasets into dashboards, notebooks, or internal tools for scoring, trend detection, and monthly reporting.

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Input Parameters

Parameter	Type	Required	Default	Description
productUrl	String	No	Example iHerb product URL	Product URL to scrape reviews from.
productId	String	No	""	Optional numeric product ID override. If empty, it is extracted from productUrl.
maxReviews	Integer	No	20	Maximum number of reviews to collect. Use 0 for no explicit limit.
pageSize	Integer	No	20	Number of reviews requested per page.
proxyConfiguration	Object	No	{ "useApifyProxy": false }	Proxy settings for your run environment.

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Output Data

Each dataset item contains:

Field	Type	Description
reviewId	String	Unique review identifier.
productId	String	iHerb product identifier.
productUrl	String	Product URL used for extraction.
reviewTitle	String	Review headline/title.
reviewText	String	Full review text.
rating	Number	Review rating on a 1-5 scale.
ratingRaw	Number	Raw rating value from source format.
verifiedPurchase	Boolean	Whether the review is verified.
hasRewarded	Boolean	Reward-related review flag when available.
postedDate	String	ISO review date.
postedDateLocalized	String	Localized display date.
languageCode	String	Review language code.
languageName	String	Review language label.
countryCode	String	Reviewer country code.
countryName	String	Reviewer country name.
customerNickname	String	Reviewer nickname.
customerProfileLink	String	Reviewer profile link token.
reviewerUsername	String	Reviewer username.
reviewerDisplayName	String	Reviewer display name.
reviewerReviewCount	Number	Reviewer total review count.
reviewerHelpfulCount	Number	Reviewer helpful vote count.
reviewerImageCount	Number	Reviewer total image count.
helpfulYes	Number	Helpful upvotes on review.
helpfulNo	Number	Unhelpful votes on review.
reviewImageCount	Number	Number of images in this review.
reviewImages	Array	Review image URLs when available.
hasReviewImages	Boolean	Whether the review has images.
sortId	Number	Effective sort mode used in run.
page	Number	Source page number.
scrapedAt	String	Extraction timestamp in ISO format.

Run-level metrics are stored in the default key-value store under statistics.

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Usage Examples

Basic Review Extraction

{
  "productUrl": "https://pk.iherb.com/pr/california-gold-nutrition-bee-propolis-2x-concentrated-extract-500-mg-90-veggie-caps/61839",
  "maxReviews": 20
}

Product ID Only

{
  "productId": "61839",
  "maxReviews": 100
}

Messy URL Input (Auto Detection)

{
  "productUrl": "Check this link: https://www.iherb.com/pr/california-gold-nutrition-bee-propolis-2x-concentrated-extract-500-mg-90-veggie-caps/61839?rcode=ABC123&utm_source=test",
  "maxReviews": 50
}

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Sample Output

{
  "reviewId": "f7fcb72f-4091-4f6f-a2af-0e7b4f7afacf",
  "productId": "61839",
  "productUrl": "https://pk.iherb.com/pr/california-gold-nutrition-bee-propolis-2x-concentrated-extract-500-mg-90-veggie-caps/61839",
  "reviewTitle": "Good",
  "reviewText": "This Bee Propolis is excellent! The quality is top-notch and very effective.",
  "rating": 5,
  "ratingRaw": 50,
  "verifiedPurchase": true,
  "hasRewarded": true,
  "postedDate": "2025-08-29T20:17:11.58Z",
  "postedDateLocalized": "Aug 29, 2025",
  "languageCode": "en-US",
  "languageName": "English",
  "countryCode": "BH",
  "countryName": "Bahrain",
  "customerNickname": "iHerb customer",
  "customerProfileLink": "5073043785990325831",
  "reviewerUsername": "5073043785990325831",
  "reviewerReviewCount": 37,
  "reviewerHelpfulCount": 3,
  "helpfulYes": 0,
  "helpfulNo": 0,
  "reviewImageCount": 0,
  "hasReviewImages": false,
  "sortId": 6,
  "page": 1,
  "scrapedAt": "2026-04-12T12:00:00.000Z"
}

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Tips for Best Results

Start small, then scale

• Run with maxReviews: 20 first to validate output shape.
• Increase limits after confirming your filters and sort settings.

Keep pagination balanced

• Use pageSize: 20 for stable runs.
• Increase gradually only when you need larger batches.

Use simple inputs

• Provide either productUrl or productId.
• Messy product URLs are normalized automatically.

Build recurring insights

• Schedule regular runs to monitor sentiment shifts.
• Compare review snapshots month-over-month.

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Integrations

Use review data with:

• Google Sheets — Quick review dashboards and shared reports.
• Airtable — Searchable review database for teams.
• Looker Studio / BI tools — Trend charts and scoring models.
• Webhooks — Trigger downstream workflows automatically.
• Make — No-code automation across apps.
• Zapier — Send reviews into CRM, Slack, or email flows.

Export Formats

• JSON — Flexible for apps and pipelines.
• CSV — Spreadsheet-friendly tabular export.
• Excel — Business-ready reporting format.
• XML — Compatibility with legacy systems.

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Frequently Asked Questions

Does this actor collect product listings?

No. This actor is focused on product reviews only.

How many reviews can I scrape in one run?

Set maxReviews up to 10000, or 0 for no explicit limit.

Can I use messy product URLs?

Yes. The actor auto-detects the product ID from messy URLs containing extra query parameters or surrounding text.

Why can some fields be missing for certain reviews?

Not every review includes all optional metadata, so records contain only available values.

Where are run statistics stored?

Run-level metrics are saved in key-value store record statistics.

Do I need both product ID and product URL?

No. Either one is enough.

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Support

For issues and feature requests, use Apify Console support channels.

Resources

• Apify Documentation
• Apify API Reference
• Scheduling Runs

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Legal Notice

This actor is intended for legitimate data collection. You are responsible for compliance with website terms, local regulations, and applicable laws.