VRBO Reviews Scraper

Collect detailed guest review data from VRBO property listings in a clean, analysis-ready dataset. Capture review text, author context, sentiment labels, manager responses, and supporting metadata in one run. Ideal for hospitality intelligence, property benchmarking, and reputation tracking.

Features

• Flexible property targeting — Use either a listing URL or direct property identifier.
• Messy URL recovery — Accepts noisy VRBO/Expedia single-property URLs and extracts property IDs reliably.
• Rich review coverage — Extract review body, titles, labels, trip summaries, and response notes.
• Duplicate-safe output — Automatically filters repeated records across paginated pages and fallback sources.
• Null-free datasets — Removes empty values so exports are clean for BI tools and spreadsheets.
• Resilient collection flow — Falls back to structured page data when primary review stream is limited.

Use Cases

Reputation Monitoring

Track recurring complaints, praise themes, and response quality across individual properties. Identify service gaps before they impact occupancy.

Competitive Benchmarking

Compare guest sentiment and feedback depth between properties in the same market. Use output fields to build side-by-side quality scorecards.

Hospitality Analytics

Build structured review datasets for dashboards, trend analysis, and quarterly reporting. Connect scraped output to your internal performance KPIs.

Portfolio Operations

Audit large property portfolios to detect review-quality outliers quickly. Prioritize operational fixes based on review volume and sentiment context.

Input Parameters

Parameter	Type	Required	Default	Description
url	String	No	—	VRBO or Expedia property URL.
propertyId	String	No	—	Direct property identifier. Takes priority when provided.
results_wanted	Integer	No	20	Maximum review rows to return.
max_pages	Integer	No	10	Maximum pages to request during pagination.
proxyConfiguration	Object	No	{ "useApifyProxy": true }	Proxy settings for reliability on protected pages.

Output Data

Each dataset item can contain:

Field	Type	Description
property_id	String	Resolved property identifier.
review_id	String	Unique review identifier when available.
rating_label	String	Rating or score label from source data.
author	String	Guest/author display name.
title	String	Review title or heading.
review_text	String	Main review text content.
summary_accessibility	String	Supplemental summary/accessibility text.
trip_summary	String	Trip context summary text when present.
sentiments	Array	Sentiment labels attached to review content.
management_response	String	Host/manager response content.
disclaimer	String	Source disclaimer or attribution text.
page_index	Integer	Page index where the review was collected.
position	Integer	Position of item within that page/source batch.
source_type	String	Source stream used for the record.
source_url	String	Source endpoint or page reference.
input_url	String	Original property URL context.
scraped_at	String	ISO timestamp of extraction.

Usage Examples

Basic Property Run

{
	"url": "https://www.vrbo.com/32650537",
	"results_wanted": 20
}

Direct Property ID Run

{
	"propertyId": "32650537",
	"results_wanted": 50,
	"max_pages": 10
}

Stable Production Run

{
	"url": "https://www.vrbo.com/32650537",
	"results_wanted": 100,
	"max_pages": 20,
	"proxyConfiguration": {
		"useApifyProxy": true,
		"apifyProxyGroups": ["RESIDENTIAL"]
	}
}

Sample Output

{
	"property_id": "32650537",
	"review_id": "bc2fa4f7-7e66-4dc5-8d59-9e7a893c1ef4",
	"rating_label": "10 out of 10",
	"author": "Verified traveler",
	"title": "Great location and clean home",
	"review_text": "The house was spotless and close to everything we needed. Host communication was excellent.",
	"summary_accessibility": "Rated 10 out of 10",
	"trip_summary": "Family trip",
	"sentiments": [
		"Cleanliness",
		"Location",
		"Communication"
	],
	"management_response": "Thank you for staying with us! We would love to host you again.",
	"page_index": 0,
	"position": 3,
	"source_type": "productReviewDetails",
	"source_url": "https://www.expedia.com/graphql",
	"input_url": "https://www.vrbo.com/32650537",
	"scraped_at": "2026-04-23T12:34:56.000Z"
}

Tips for Best Results

Prefer Canonical Property Links

• Use direct listing links when possible.
• Keep query strings minimal unless they include property identifiers.

Tune Result Limits Gradually

• Start with 20-50 rows for validation.
• Increase limits only after confirming stable output for target properties.

Use Residential Proxies for Protected Targets

• Residential pools improve completion rates.
• Keep concurrency moderate to reduce temporary rate-limit responses.

Integrations

• Google Sheets — Build quick review trackers and share with operations teams.
• Airtable — Create searchable guest-feedback databases by property.
• Slack — Notify teams when new review batches are collected.
• Make — Trigger follow-up automations from fresh datasets.
• Zapier — Sync records into CRM, PM, or reporting tools.

Export Formats

• JSON — Best for APIs and engineering workflows.
• CSV — Spreadsheet-ready for analysts and ops teams.
• Excel — Executive reporting and ad hoc review.
• XML — Legacy system integrations.