HRS Hotel Reviews Scraper - Ratings, Replies & Scores
Pricing
from $2.64 / 1,000 hotel reviews
Scrape HRS hotel reviews with guest text, 12 category scores, stay dates, traveller type and the hotel's own reply. Search a city or paste hotel URLs. No key needed.
🧾 Row type
_rowType
Optional
Which shape this row is: review, hotel or hotelProfile.
🎯 Operation
_operation
Optional
The operation that produced this row.
🆔 Review ID
reviewId
Optional
HRS's own stable id for this review. Use it to de-duplicate across runs.
🏨 Hotel ID
hotelId
Optional
HRS hotel id. The number at the end of an hrs.com/en/hotel/ URL.
🏨 Hotel
hotelName
Optional
The property's name as HRS publishes it.
🔗 Hotel on HRS
hotelUrl
Optional
Direct link to the hotel's page on hrs.com.
🖼️ Photo
thumbnailUrl
Optional
The hotel's lead photo, as HRS publishes it.
⭐ Score
ratingValue
Optional
This guest's overall score, on HRS's 1-10 scale.
👍 Recommends
recommendsHotel
Optional
Whether the guest said they would recommend the hotel.
🛏️ Comfort
comfortRating
Optional
The guest's comfort verdict: NICE, GOOD or BAD.
😀 Liked
positiveComment
Optional
What the guest said they liked, in their own words.
😕 Disliked
negativeComment
Optional
What the guest said they disliked, in their own words.
💬 Hotel reply
hotelReplyPositive
Optional
The hotel's published answer to the praise.
💬 Hotel reply to criticism
hotelReplyNegative
Optional
The hotel's published answer to the criticism.
🙋 Reviewer
reviewerName
Optional
The display name the guest chose to publish, where they published one.
🧳 Traveller type
travellerType
Optional
HRS's own guest segment: BUSINESS, PRIVATE, GROUP, CONFERENCE or one of the couple and family types.
🎂 Age group
reviewerAgeGroup
Optional
The guest's age bracket, as HRS records it (UP_TO_29 through OVER_59).
📅 Review date
reviewDate
Optional
When the guest submitted the review.
🛬 Check-in
arrivalDate
Optional
First night of the stay being reviewed.
🛫 Check-out
departureDate
Optional
Last night of the stay being reviewed.
🗣️ Language
language
Optional
Three-letter code for the language the review is written in.
🌐 Locale
locale
Optional
The HRS site locale the review was submitted through.
💰 Value for money
scorePricePerformance
Optional
Guest score for value, 1-10.
✨ Ambience
scoreHotelAmbiance
Optional
Guest score for the hotel's atmosphere, 1-10.
🧹 Cleanliness
scoreHotelTidiness
Optional
Guest score for cleanliness, 1-10.
🛎️ Reception
scoreReceptionFriendliness
Optional
Guest score for how friendly reception was, 1-10.
👔 Staff service
scoreStaffService
Optional
Guest score for the service staff gave, 1-10.
🥐 Breakfast
scoreBreakfast
Optional
Guest score for breakfast, 1-10.
🍽️ Restaurant
scoreRestaurant
Optional
Guest score for the restaurant, 1-10. Empty for hotels without one.
🧖 Wellness
scoreWellness
Optional
Guest score for the spa or wellness area, 1-10. Empty for hotels without one.
📐 Room size
scoreRoomSize
Optional
Guest score for how big the room was, 1-10.
🛋️ Room layout
scoreRoomConfiguration
Optional
Guest score for the room's layout and fittings, 1-10.
🛏️ Beds
scoreQualityOfBeds
Optional
Guest score for bed comfort, 1-10.
🚿 Bathroom
scoreSanitaryFacilities
Optional
Guest score for the bathroom, 1-10.
⭐ Hotel average
hotelRatingValue
Optional
The hotel's overall guest score across every rating HRS holds.
🔢 Hotel ratings
hotelReviewCount
Optional
How many ratings HRS holds for this hotel. Higher than the number of written reviews, because scores can be left without text.
👍 Recommend %
hotelRecommendationRate
Optional
Share of guests who said they would recommend the hotel.
💼 Business score
businessRatingValue
Optional
The hotel's average score from business travellers.
💼 Business ratings
businessReviewCount
Optional
How many business travellers rated the hotel.
🏖️ Private score
privateRatingValue
Optional
The hotel's average score from private travellers.
🏖️ Private ratings
privateReviewCount
Optional
How many private travellers rated the hotel.
📊 Scores by segment
ratingsByTravellerType
Optional
Average score for every traveller segment HRS reports.
📊 Ratings by segment
reviewCountsByTravellerType
Optional
Rating count for every traveller segment HRS reports.
📊 Recommend % by segment
recommendationRatesByTravellerType
Optional
Recommendation rate for every traveller segment HRS reports.
📊 Category averages
categoryAverages
Optional
The hotel's average for each of the twelve rated categories, split by traveller segment.
📊 Grouped averages
superCategoryAverages
Optional
HRS's three rolled-up groups — hotel, room, and staff and gastronomy — split by traveller segment.
🌟 HRS stars
hotelStars
Optional
Star rating HRS assigns the property.
🚦 Status
hotelStatus
Optional
Whether HRS lists the property as open.
🏙️ City
hotelCity
Optional
City the hotel is in.
📍 District
hotelDistrict
Optional
District or neighbourhood within the city.
🛣️ Street
hotelStreet
Optional
Street address.
📮 Postcode
hotelPostalCode
Optional
Postal code.
🌍 Country
hotelCountry
Optional
Two-letter country code.
🌍 Country name
hotelCountryName
Optional
Country written out in full.
🕰️ Time zone
timeZone
Optional
The property's IANA time zone.
🌐 Latitude
latitude
Optional
Latitude of the property.
🌐 Longitude
longitude
Optional
Longitude of the property.
🏢 Chain
chainName
Optional
Hotel chain or group the property belongs to.
🏢 Chain hierarchy
chainHierarchy
Optional
The chain and its parent group, as HRS records them.
Optional
The property's public contact address.
☎️ Phone
phone
Optional
The property's public phone number, in international form.
🌐 Website
website
Optional
The property's own website.
💱 Currency
currency
Optional
Currency the property quotes prices in.
🗣️ Hotel language
communicationLanguage
Optional
Language the property corresponds in.
🧰 Amenities
amenityCodes
Optional
HRS's amenity codes for the property — parking, wlan, air conditioning and the rest.
📏 Distances
distances
Optional
Distance from the property to the city centre, station, airport and motorway.
🛏️ Single rooms
singleRooms
Optional
How many single rooms the property has.
🛏️ Double rooms
doubleRooms
Optional
How many double rooms the property has.
🎤 Conference rooms
conferenceRooms
Optional
How many conference rooms the property has.
🏗️ Built
constructionYear
Optional
Year the property was built.
📸 Photos
photoCount
Optional
How many photos HRS holds for the property.
🌱 Green Stay
greenStayHotel
Optional
Whether the property is enrolled in HRS's Green Stay sustainability programme.
🌱 Green Stay champion
greenStayChampion
Optional
Whether HRS ranks the property as a Green Stay champion.
🏅 Quality seal
hotelQualitySeal
Optional
Whether the property carries HRS's quality seal.
💶 From price
lowestTotalPrice
Optional
Cheapest total price HRS quoted for a one-night stay when the search ran.
🗺️ Location ID
locationId
Optional
HRS's id for the destination the hotel sits in.
🔎 Searched place
searchedPlace
Optional
The city or area this hotel was found in.
🗺️ Searched location ID
searchedLocationId
Optional
HRS destination id the search resolved to.
🔗 Destination on HRS
placeUrl
Optional
Direct link to the destination page on hrs.com.
🕒 Fetched at
_fetchedAt
Optional
When this row was read from HRS.
✅ Processing status
status
Optional
success for a row that returned data, error for an input that could not be read.
⚠️ What went wrong
errorMessage
Optional
Plain-language reason an input returned no data. Rows with an error are never charged.
🔗 Your input
sourceUrl
Optional
The hotel or place you supplied, echoed back on rows that failed.
