UK FOS Decisions
Pricing
Pay per usage
UK FOS Decisions
Search Financial Ombudsman Service final decisions. Filter by business name, sector, outcome, keyword or date. Returns structured data including decision reference, outcome, summary and PDF link. Ideal for compliance, claims, and legal research.
Pricing
Pay per usage
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Developer
Dan
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6 days ago
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UK Financial Ombudsman Decisions Scraper
Search and extract final decisions from the Financial Ombudsman Service (FOS) — the UK's official dispute resolution body for financial complaints.
Over 384,000 final decisions are publicly available covering banking, insurance, mortgages, investments, pensions, consumer credit, PPI, and more. All data is publicly accessible on the FOS website.
What this actor does
- Searches the FOS decisions database with flexible filters
- Returns structured metadata: decision reference, date, business name, sector, outcome, summary, PDF link
- Filters by business name (e.g. "Barclays", "Revolut", "Aviva")
- Filters by outcome (upheld / not upheld)
- Filters by financial sector (banking, insurance, investments, PPI etc.)
- Filters by keyword or product type
- Filters by date range
- Optionally extracts full decision text from PDFs
Example use cases
Claims management companies — Monitor decisions against specific lenders for motor finance, PPI, or irresponsible lending. Identify patterns in upheld decisions to prioritise cases.
Financial businesses & compliance teams — Track decisions against your firm or competitors. Understand how ombudsmen are ruling on specific complaint types before they reach you.
Law firms & consumer rights — Research precedent decisions in specific sectors. Bulk extract decisions on fraud, scams, or pension mis-selling for case preparation.
Financial advisers & IFAs — Monitor Investment and Pensions decisions to understand FOS approach to advice complaints.
Insurtech & fintech — Benchmark complaint outcomes by sector or product type. Feed into risk models or compliance dashboards.
AI / LLM training — 384,000+ structured financial dispute narratives with labelled outcomes (upheld/not upheld). Valuable training data for financial AI applications.
Output fields
| Field | Description |
|---|---|
reference | Decision reference number (e.g. DRN-6014203) |
date | Date decision was issued |
outcome | "Upheld" or "Not upheld" |
sector | Financial sector (Banking, Insurance, Investments etc.) |
summary | Complaint description excerpt |
pageCount | Length of the full decision document |
pdfUrl | Direct link to the full decision PDF |
decisionUrl | Link to the decision page |
sourceUrl | Search results page this was found on |
Sectors available
- Banking, credit and mortgages
- Investment and pensions
- Insurance (excluding PPI)
- Payment protection insurance (PPI)
- Claims Management Ombudsman decisions
- Funeral plans
Scale & volume
The FOS database contains over 384,000 decisions published since April 2013, with new decisions added regularly. This actor paginates automatically through results and can retrieve up to 500 decisions per run.
For monitoring use cases, run on a schedule (daily or weekly) with a narrow date range to capture only new decisions.
Data source
All data is sourced from the publicly accessible FOS decisions database. The Financial Ombudsman Service publishes these decisions as part of its transparency obligations under the Financial Services and Markets Act 2000.
