Trust & Complaint Intelligence - Reviews To Risk Register
Pricing
from $900.00 / 1,000 reports
Trust & Complaint Intelligence - Reviews To Risk Register
Turn Trustpilot complaints into a risk register: failure patterns, billing and support risks, escalation signals, and fixes. Pay per report.
Pricing
from $900.00 / 1,000 reports
Rating
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Developer
ming zou
Maintained by CommunityActor stats
0
Bookmarked
2
Total users
1
Monthly active users
4 days ago
Last modified
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Turn Trustpilot complaints into a risk register: failure patterns, billing and support risks, escalation signals, and fixes. Pay per report.
What this Actor does
It collects public source data (see Evidence sources), then uses a language model to turn that raw material into one structured report. One run produces one report, and you pay only when a report is delivered.
Input
| Field | Type | Required | Description |
|---|---|---|---|
businessDomain | string | yes | Business domain |
maxRecords | integer | no | Reviews to analyze |
date_range | string | no | Review window |
outputLanguage | string | no | Report language |
sampleData | boolean | no | Sample data (free, no data fetched) |
Advanced
| Field | Type | Required | Description |
|---|---|---|---|
llmApiKey | string | no | Optional. Leave empty to use the service's built-in analysis model. Supply your own OpenAI-compatible key to bill model usage to your account. Stored encrypted. |
llmApiBase | string | no | OpenAI-compatible base URL. Empty means the service default. |
llmModel | string | no | Model identifier. Empty means the service default. |
Output
One dataset item per run. Report fields:
| Field | Type | Description |
|---|---|---|
failureModes | array | Failure modes |
riskRegister | array | Risk register |
billingComplaints | array | Billing complaints |
supportComplaints | array | Support complaints |
escalationSignals | array | Escalation signals |
remediationPlan | array | Remediation plan |
customerQuotes | array | Customer quotes |
Every report also carries:
| Field | Type | Description |
|---|---|---|
scope | object | Inputs and filters this report was produced for. |
sourceRecordCount | integer | Records collected from the source. |
recordsAnalyzed | integer | Records actually included in the analysis. |
recordsDroppedPastBudget | integer | Records excluded once the analysis budget was reached. |
chunksAnalyzed | integer | Number of analysis passes merged into the report. |
sources | array | Upstream dataset identifiers used as evidence. |
limitations | array | Known limits of this analysis. |
demoMode | boolean | true when no model key was configured. |
generatedAt | string | ISO-8601 timestamp. |
Evidence source
Upstream Actor: zen-studio~trustpilot-review-scraper (Trustpilot reviews). Data is collected at run time from publicly visible pages.
Pricing
Pay per event: $0.90 per delivered report (risk-report). For comparison, Trust and reputation monitoring platforms charge roughly $99-$499/mo.
Example input
Demo mode
If no model key is configured, the Actor still runs end to end and returns an extractive evidence report (record counts, frequency-ranked terms, verbatim samples) instead of model synthesis, with demoMode: true. This lets you evaluate a run before connecting a model.
Limitations
- Analysis is derived solely from publicly visible data collected at run time; it reflects the sampled window, not the full population.
- Results reflect the material collected in this run, not the entire population of available data.
- Analysis quality depends on how much public text the source exposes.
Independent third-party analysis service. Not affiliated with, endorsed by, or sponsored by the platforms whose public data is analyzed.
