Trip.com Tours Reviews Scraper: Extract Attraction Review Data at Scale

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What Is Trip.com?

Trip.com is one of the world's largest online travel platforms, offering bookings for flights, hotels, and tours alongside a rich library of user-generated attraction reviews. These reviews represent valuable, real-world sentiment data about destinations, theme parks, and guided experiences globally. Collecting this data manually is impractical at scale — the Trip.com Tours Reviews Scraper automates extraction from any attraction detail page.

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Overview

The Trip.com Reviews Scraper targets attraction and tour detail pages, pulling structured review records including ratings, written content, media, reply threads, and translation data. It is built for:

• Travel brands monitoring guest sentiment about competitor attractions
• Data analysts building review datasets for NLP or sentiment modeling
• Tourism researchers studying visitor feedback patterns
• Product teams benchmarking attraction performance across regions

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Input Format

The scraper accepts a simple JSON configuration:

{
  "urls": [
    "https://www.trip.com/travel-guide/attraction/shanghai/shanghai-disney-resort-13412802?curr=USD&locale=en-XX&poiType=3&scene=ticket&ext-mixlist=ticket&ext-listlocate=0&lasttraceid="
  ],
  "ignore_url_failures": true,
  "max_items_per_url": 200
}

Field	Type	Description
urls	array	List of Trip.com attraction/tour detail page URLs to scrape. Add one per line or use bulk edit.
max_items_per_url	integer	Maximum number of reviews collected per URL. Default: 20. Set higher (e.g., 200) for comprehensive coverage.
ignore_url_failures	boolean	If true, the scraper continues running when a URL fails rather than halting the entire run. Recommended for bulk jobs.

Tip: Use the locale=en-XX parameter in your URL to retrieve English-language interface data. Swap curr=USD for your preferred currency if scraping pricing-adjacent content.

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Output Format

Sample output

{
  "review_id": 704248728,
  "locale": "en-id",
  "client_auth": "F246FCC59F1E1E1DF65C8B3C74D48D9DA84893ADF5186D414FD638BE84ED0F1F",
  "head_image": "https://ak-d.tripcdn.com/images/0a203224x97r0kyh3E9AD.jpg",
  "username": "Tomtomm travel",
  "content": "I’m happy I visited Disneyland using  Trip.com — the booking process was easy, convenient, and cheaper compared to other apps.After purchasing the ticket, we received a barcode directly.When entering Disneyland, we only needed to show our passports for verification and entry.Make sure the passport number and full name are entered correctly during booking so everything goes smoothly without any issues.",
  "user_rating": 5.0,
  "create_time": 1779505277000,
  "helpful_like": 0,
  "review_images": [
    "https://ak-d.tripcdn.com/images/0EQ36224x99eblf22392D.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ2t224x99ebuzuaE88A.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ3n224x99ebt8l1824C.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ6l224x99ec1wyg11D4.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ3p224x99eblr8z98D0.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ2q224x99ebz9e65728.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ6c224x99ec98lt1CE2.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ1b224x99ebrgc53D97.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ3w224x99eblf2c0D16.jpg?proc=source%2ftrip"
  ],
  "thumbnail_image_url": [
    "https://ak-d.tripcdn.com/images/0EQ36224x99eblf22392D.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ2t224x99ebuzuaE88A.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ3n224x99ebt8l1824C.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ6l224x99ec1wyg11D4.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ3p224x99eblr8z98D0.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ2q224x99ebz9e65728.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ6c224x99ec98lt1CE2.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ1b224x99ebrgc53D97.jpg?proc=source%2ftrip",
    "https://ak-d.tripcdn.com/images/0EQ3w224x99eblf2c0D16.jpg?proc=source%2ftrip"
  ],
  "source": "",
  "ischeck": 2,
  "total_reply_count": 0,
  "replies": [],
  "has_voted": false,
  "user_url": "https://www.trip.com/travel-guide/personal-home/F246FCC59F1E1E1DF65C8B3C74D48D9DA84893ADF5186D414FD638BE84ED0F1F",
  "review_url": "/rn_ibu_traveling/_crn_config?CRNModuleName=RN_Product_IBU_Traveling&CRNType=1&transparentstatusbar=1&initialPage=TripShootCommentDetail&commentId=704248728",
  "review_h5_url": "https://www.trip.com/review/shanghai-disney-resort-13412802-704248728?locale=en-XX",
  "review_online_url": "https://www.trip.com/review/shanghai-disney-resort-13412802-704248728?locale=en-XX",
  "is_owner": false,
  "is_picked": false,
  "score_name": "Outstanding",
  "translate_content": null,
  "translate_locale": "en-XX",
  "is_supported_delete": false,
  "image_list": [
    {
      "cover_image_id": 2092263831,
      "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ36224x99eblf22392D.jpg",
      "width": 1290,
      "height": 2293
    },
    {
      "cover_image_id": 2092263800,
      "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ2t224x99ebuzuaE88A.jpg",
      "width": 2097,
      "height": 2796
    },
    {
      "cover_image_id": 2092263780,
      "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ3n224x99ebt8l1824C.jpg",
      "width": 2097,
      "height": 2796
    },
    {
      "cover_image_id": 2092263799,
      "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ6l224x99ec1wyg11D4.jpg",
      "width": 2097,
      "height": 2796
    },
    {
      "cover_image_id": 2092263779,
      "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ3p224x99eblr8z98D0.jpg",
      "width": 2097,
      "height": 2796
    },
    {
      "cover_image_id": 2092263798,
      "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ2q224x99ebz9e65728.jpg",
      "width": 2097,
      "height": 2796
    },
    {
      "cover_image_id": 2092263778,
      "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ6c224x99ec98lt1CE2.jpg",
      "width": 2097,
      "height": 2796
    },
    {
      "cover_image_id": 2092263797,
      "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ1b224x99ebrgc53D97.jpg",
      "width": 2097,
      "height": 2796
    },
    {
      "cover_image_id": 2092263777,
      "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ3w224x99eblf2c0D16.jpg",
      "width": 2097,
      "height": 2796
    }
  ],
  "cover_image": {
    "cover_image_id": 2092263831,
    "cover_image_url": "https://ak-d.tripcdn.com/images/0EQ36224x99eblf22392D.jpg",
    "width": 1290,
    "height": 2293
  },
  "business_type": 70,
  "create_time_desc": "6 hours ago",
  "from_url": "https://www.trip.com/travel-guide/attraction/shanghai/shanghai-disney-resort-13412802?curr=USD&locale=en-XX&poiType=3&scene=ticket&ext-mixlist=ticket&ext-listlocate=0&lasttraceid="
}

Each review returns up to 30 fields organized across four areas:

Review Identity & Content

Field	Meaning
Review ID	Unique Trip.com identifier for the review
Content	Full review text written by the user
Translate Content	Machine-translated version of the review (if available)
Translate Locale	Target language of the translation
User Rating	Numeric score given by the reviewer
Score Name	Label corresponding to the rating (e.g., "Excellent", "Good")
Create Time	Unix timestamp of when the review was submitted
Create Time Description	Human-readable relative time (e.g., "3 days ago")
Source	Platform or channel where the review originated
Business Type	Category of the reviewed business (e.g., attraction, tour)

Author & Profile

Field	Meaning
Username	Display name of the reviewer
Head Image	Reviewer's profile picture URL
Locale	Reviewer's locale/region setting
Client Auth	Client authentication token associated with the reviewer
User URL	Link to the reviewer's Trip.com profile
Is Owner	Whether the reviewer is the attraction's owner/operator

Media

Field	Meaning
Review Images	Array of image URLs attached to the review
Thumbnail Image URL	Compressed preview image for the review
Image List	Full-resolution image list associated with the review
Cover Image	Primary display image for the review card

Engagement & Moderation

Field	Meaning
Helpful Like	Number of users who marked the review as helpful
Has Voted	Whether the current session user has voted on this review
Total Reply Count	Total number of replies to the review
Replies	Array of reply objects (author, content, timestamp)
Is Check	Whether the review has passed moderation/verification
Is Picked	Whether the review is editorially highlighted
Is Supported Delete	Whether the review can be deleted by the current user

URLs & References

Field	Meaning
Review URL	Direct permalink to the review
Review H5 URL	Mobile-optimized review link
Review Online URL	Shareable public URL for the review

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How to Use

1. Find the attraction page — Navigate to the target attraction on Trip.com (e.g., a theme park, museum, or tour). Copy the full URL from your browser.
2. Paste into urls — Add one or more URLs to the array. Each URL will be scraped independently up to max_items_per_url.
3. Set item limit — Use max_items_per_url: 200 for comprehensive review coverage, or lower for quick sampling.
4. Enable fault tolerance — Keep ignore_url_failures: true for multi-URL runs to avoid stopping on a single bad link.
5. Export — Download results as JSON or CSV for use in Excel, Python, or your BI tool of choice.

Common issues:

• If reviews are missing, verify the URL includes poiType and scene parameters — these determine which review tab Trip.com loads.
• Translated content fields (Translate Content, Translate Locale) may be empty if Trip.com has not auto-translated the review.

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Use Cases & Business Value

• Sentiment analysis: Feed Content and User Rating fields into NLP pipelines to classify visitor sentiment by attraction type or region
• Competitive benchmarking: Compare Score Name distributions across rival attractions
• Media mining: Collect Image List data to analyze what visitors photograph most
• Reply monitoring: Use Replies and Total Reply Count to track how operators respond to feedback

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Conclusion

The Trip.com Tours Reviews Scraper turns publicly available attraction reviews into structured, analysis-ready datasets. With 30+ fields per record covering content, media, engagement, and metadata, it supports everything from quick reputation checks to large-scale travel research. Configure your URLs, set your limits, and start collecting.