can you attach the logs please?

I'm attaching screenshots of my input, the file it downloaded, and the log

Sorry, the log didn't load. I tried downloading it as a txt but it doesn't let me attach it

Here are the screenshots of the log. Sorry if it's confusing, it's the best I can do

Thank you so much for reporting this. I will look into this matter.

hey, the issue is now resolved. I have downloaded the video for you here it is https://api.apify.com/v2/key-value-stores/lTF4xasF4nWfCXrVc/records/BbCIO0v.

If you don't mind I need to ask some questions jus to improve the actor maybe we can even be friends who knows 😁. You can ignore the questions if you want.

What's your main use case for this actor? (e.g., downloading for offline viewing, archiving, subtitles, editing, etc.)

Is the current price fair to you? Would you be more likely to subscribe if the pricing was different (e.g., pay-per-use or cheaper monthly)? I’m really open to suggestions.

Are you currently a paid user of this actor? If yes: Thanks a ton! 🙏 If not: What’s stopping you? I’d love to understand — is it the pricing, features, speed, or something else?

What would make this actor worth paying for in your opinion? (e.g., faster downloads, better formats, subtitle support, queueing, batch support, etc.)

No pressure at all — even one line of feedback would help a lot. And if you ever want some pesonal help, happy to chat. Have a great day 😊

hey, I still have the same exact issue. My main use for this actor is in an automation I'm building with n8n. I am willing to become a paid user because 5$ a month is a very reasonable price, but I need this issue resolved.

hey, I tested thoroughly and it downloaded the video correctly. can you copy the logs and paste here... The link i attached above would show you the video you tried to download, you can see thats in mp4

the log is the same as yesterday. Do you think it could be a local issue of mine?

I tried with another video and this was the result: https://api.apify.com/v2/key-value-stores/PnVAfyRniBMXauZs0/records/Try_this_Core_workout_Circuit_using_Body_weight_only_shorts

Try downloading it, see.

The problem is that only filename was there not the extension, the video is correctly downloaded just wait 10minutes I will fix

Hey the issue is fixed. Please check it out. Thanks

I solved the issue by manually appending ".mp4" at the end of the file, but the video is still downloaded with only the filename. Anyways, we can close this issue. Thanks for the support.