Capterra Product Reviews Scraper — Reviews by Slug

Pull Capterra.com product reviews via the public reviews page. One row per review — title, body, rating, reviewer name + role + industry, posted date, pros, cons. Specify product slugs + per-product cap.

How to use

Pass one or more Capterra product paths in the form productId/slug. Find these in the Capterra URL: capterra.com/p/135003/Slack/reviews/ → path is 135003/Slack.

Input shape

{
  "products": [
    "135003/Slack",
    "164800/Notion",
    "188405/Figma"
  ],
  "maxReviewsPerProduct": 50
}

Field	Type	Default	Description
products	string[]	Slack / Notion / Figma	Capterra product paths in form productId/slug
maxReviewsPerProduct	integer	50	Cap reviews collected per product (max 5 pages × ~10 reviews)

Example output row

{
  "reviewId": "12345678",
  "product": "135003/Slack",
  "title": "Best team communication tool out there",
  "body": "We've been using Slack for 3 years across 4 departments...",
  "rating": 4.5,
  "reviewerName": "Jane D.",
  "reviewerRole": "Product Manager",
  "reviewerIndustry": "Computer Software",
  "postedAt": "2024-11-15",
  "pros": "Integrations, search, channels keep conversations organized",
  "cons": "Gets expensive at scale; notification overload without discipline"
}

Pricing

Event: review_extracted — $0.0003 per review

One charge per review row emitted to the dataset. A 50-review run across 10 products (500 reviews) costs $0.15.

Buyer

• Competitor intelligence and win/loss analysis across SaaS categories
• Monitoring your own product's review sentiment over time
• Sales enablement: surfacing competitor weaknesses by reviewing cons at scale
• Market research: aggregating reviewer roles and industries to identify target segments
• Benchmarking rating trends across competing products

Source

Capterra serves React / Next.js pages — review content is embedded in the __NEXT_DATA__ JSON blob within each product review page:

https://www.capterra.com/p/{productId}/{slug}/reviews/?page=N

Pages are scraped with a real Chrome User-Agent and Accept-Language: en-US. Pagination stops when the reviews array is empty or after 5 pages. If a product slug returns 404, it is logged and skipped without failing the run.