Capterra

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Features

• Get Reviews

  Returns customers' reviews for the given software.

• Get Alternatives

  Returns alternatives for the target software, including its rating, website and more.

Input

• Process (select)

  Get Reviews or Alternative products.

• Query (array)

  The keyword will be used to return results for the first search result from SA.

• Cookie (string)

  Optional, but highly recommended.

• Maximum (integer)

  Per query.

Example

Get Reviews returns:

1 entry = 1 review.

1[
2    {
3        "consText": "Once you are trained the software is user friendly for basic jobs however, the training is extensive and can prove tedious at times.",
4        "customerSupportRating": 4,
5        "easeOfUseRating": 4,
6        "frequencyOfUsing": "Daily",
7        "functionalityRating": 5,
8        "generalComments": "I am satisfied with this software overall it is easy to navigate and does great forecasting reports",
9        "id": "Capterra___6692713",
10        "overallRating": 5,
11        "prosText": "I like the reporting function and forecasting capability. Once you are trained, it is also fairly user friendly and is easy to navigate.",
12        "reasonsForChoosing": "",
13        "reasonsForSwitching": "",
14        "reviewer": {
15            "companySize": "2-10",
16            "firstName": "Kelly",
17            "industry": "Arts and Crafts",
18            "isValidated": true,
19            "profilePictureUrl": "https://reviews.capterra.com/cdn/profile-images/linkedin/abc8bd22f1c163d3b60e8e08d44c8e78300ec18aff818f591aa3c280c4348899.jpeg"
20        },
21        "reviewerAnonymityOn": false,
22        "reviewerIncentive": "NoIncentive",
23        "timeUsed": "LessThan2Years",
24        "title": "Great forecasting and report software",
25        "valueForMoneyRating": 4,
26        "vendorReply": null,
27        "writtenOn": "2025-02-16T18:02:06Z",
28        "software": "product/2764-Salesforce",
29        "query": "salesforce sales"
30    },
31    ...
32]

Get Alternatives returns:

1 entry = 1 software.

1[
2    {
3        "query": "salesforce sales",
4        "alternatives": [
5            {
6                "isPublished": true,
7                "advisorRecommendationsCount": 58,
8                "alternativesUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/alternatives/",
9                "category": {
10                    "id": "4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d",
11                    "name": "CRM"
12                },
13                "id": "ef1a3562-b6d5-4b22-bd45-a78b0067595a",
14                "logoUrl": "https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63cf513a-7fc5-44fd-a340-e97ba7db1c90.png",
15                "longDescription": "",
16                "name": "HubSpot Sales Hub",
17                "publishedPages": "",
18                "reviewSummary": {
19                    "overallRating": 4.54421052631579,
20                    "totalReviews": 475
21                },
22                "reviewsUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/",
23                "seoId": "21946",
24                "slug": "hubspot-sales",
25                "spotlightUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/",
26                "vendor": {
27                    "name": "HubSpot",
28                    "websiteUrl": "http://www.hubspot.com"
29                },
30                "videos": ""
31            },
32            ...
33        ],
34        "ranking": [
35            "HubSpot Sales Hub",
36            "Insightly",
37            "monday CRM",
38            "HubSpot CRM",
39            ...
40        ]
41    },
42    ...
43]

Support

💡 Every successful run rounds up the number of results to the next highest thousand.

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Open a new issue or contact support. Please share your Input and URL.

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