Capterra

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Features

• Get Reviews

  Returns customers' reviews for the given software.

• Get Alternatives

  Returns alternatives for the target software, including its rating, website and more.

Input

• Process (select)

  Get Reviews or Alternative products.

• Query (array)

  The keyword will be used to return results for the first search result from SA.

• Cookie (string)

  Optional, but highly recommended.

• Maximum (integer)

  Per query.

Example

Get Reviews returns:

1 entry = 1 review.

[
    {
        "consText": "Once you are trained the software is user friendly for basic jobs however, the training is extensive and can prove tedious at times.",
        "customerSupportRating": 4,
        "easeOfUseRating": 4,
        "frequencyOfUsing": "Daily",
        "functionalityRating": 5,
        "generalComments": "I am satisfied with this software overall it is easy to navigate and does great forecasting reports",
        "id": "Capterra___6692713",
        "overallRating": 5,
        "prosText": "I like the reporting function and forecasting capability. Once you are trained, it is also fairly user friendly and is easy to navigate.",
        "reasonsForChoosing": "",
        "reasonsForSwitching": "",
        "reviewer": {
            "companySize": "2-10",
            "firstName": "Kelly",
            "industry": "Arts and Crafts",
            "isValidated": true,
            "profilePictureUrl": "https://reviews.capterra.com/cdn/profile-images/linkedin/abc8bd22f1c163d3b60e8e08d44c8e78300ec18aff818f591aa3c280c4348899.jpeg"
        },
        "reviewerAnonymityOn": false,
        "reviewerIncentive": "NoIncentive",
        "timeUsed": "LessThan2Years",
        "title": "Great forecasting and report software",
        "valueForMoneyRating": 4,
        "vendorReply": null,
        "writtenOn": "2025-02-16T18:02:06Z",
        "software": "product/2764-Salesforce",
        "query": "salesforce sales"
    },
    ...
]

Get Alternatives returns:

1 entry = 1 software.

[
    {
        "query": "salesforce sales",
        "alternatives": [
            {
                "isPublished": true,
                "advisorRecommendationsCount": 58,
                "alternativesUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/alternatives/",
                "category": {
                    "id": "4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d",
                    "name": "CRM"
                },
                "id": "ef1a3562-b6d5-4b22-bd45-a78b0067595a",
                "logoUrl": "https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63cf513a-7fc5-44fd-a340-e97ba7db1c90.png",
                "longDescription": "",
                "name": "HubSpot Sales Hub",
                "publishedPages": "",
                "reviewSummary": {
                    "overallRating": 4.54421052631579,
                    "totalReviews": 475
                },
                "reviewsUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/",
                "seoId": "21946",
                "slug": "hubspot-sales",
                "spotlightUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/",
                "vendor": {
                    "name": "HubSpot",
                    "websiteUrl": "http://www.hubspot.com"
                },
                "videos": ""
            },
            ...
        ],
        "ranking": [
            "HubSpot Sales Hub",
            "Insightly",
            "monday CRM",
            "HubSpot CRM",
            ...
        ]
    },
    ...
]

Support

💡 Every successful run rounds up the number of results to the next highest thousand.

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