Capterra

Collect software reviews and alternative products from Software Advice. Search one product or a list of up to 100 products and download structured results.

Features

Process	What you get
Get Reviews	Published reviews, ratings and available reviewer details
Get Alternatives	Alternative products with available ratings, websites and product information

Coverage depends on the product and the public source response. Your own session cookie may be needed when Software Advice restricts access.

Input

• Process (select)

  Get Reviews or Alternative products.

• Query (array)

  The keyword will be used to return results for the first search result from SA.

• Cookie (string)

  Optional, but highly recommended.

• Maximum (integer)

  Per query.

Example

Get Reviews returns:

1 entry = 1 review.

[
    {
        "consText": "Once you are trained the software is user friendly for basic jobs however, the training is extensive and can prove tedious at times.",
        "customerSupportRating": 4,
        "easeOfUseRating": 4,
        "frequencyOfUsing": "Daily",
        "functionalityRating": 5,
        "generalComments": "I am satisfied with this software overall it is easy to navigate and does great forecasting reports",
        "id": "Capterra___6692713",
        "overallRating": 5,
        "prosText": "I like the reporting function and forecasting capability. Once you are trained, it is also fairly user friendly and is easy to navigate.",
        "reasonsForChoosing": "",
        "reasonsForSwitching": "",
        "reviewer": {
            "companySize": "2-10",
            "firstName": "Kelly",
            "industry": "Arts and Crafts",
            "isValidated": true,
            "profilePictureUrl": "https://reviews.capterra.com/cdn/profile-images/linkedin/abc8bd22f1c163d3b60e8e08d44c8e78300ec18aff818f591aa3c280c4348899.jpeg"
        },
        "reviewerAnonymityOn": false,
        "reviewerIncentive": "NoIncentive",
        "timeUsed": "LessThan2Years",
        "title": "Great forecasting and report software",
        "valueForMoneyRating": 4,
        "vendorReply": null,
        "writtenOn": "2025-02-16T18:02:06Z",
        "software": "product/2764-Salesforce",
        "query": "salesforce sales"
    },
    ...
]

Get Alternatives returns:

1 entry = 1 software.

[
    {
        "query": "salesforce sales",
        "alternatives": [
            {
                "isPublished": true,
                "advisorRecommendationsCount": 58,
                "alternativesUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/alternatives/",
                "category": {
                    "id": "4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d",
                    "name": "CRM"
                },
                "id": "ef1a3562-b6d5-4b22-bd45-a78b0067595a",
                "logoUrl": "https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63cf513a-7fc5-44fd-a340-e97ba7db1c90.png",
                "longDescription": "",
                "name": "HubSpot Sales Hub",
                "publishedPages": "",
                "reviewSummary": {
                    "overallRating": 4.54421052631579,
                    "totalReviews": 475
                },
                "reviewsUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/",
                "seoId": "21946",
                "slug": "hubspot-sales",
                "spotlightUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/",
                "vendor": {
                    "name": "HubSpot",
                    "websiteUrl": "http://www.hubspot.com"
                },
                "videos": ""
            },
            ...
        ],
        "ranking": [
            "HubSpot Sales Hub",
            "Insightly",
            "monday CRM",
            "HubSpot CRM",
            ...
        ]
    },
    ...
]

Support

💡 Each valid pay-per-event run with at least one input includes a minimum charge of 100 result units, shared across all inputs in that run. Only rows needed to reach 100 are added; results above 100 are retained and charged individually. Placeholder rows use rowType: placeholder and contain no scraped data; export rows with rowType: result to keep collected data. The minimum applies when fewer results are returned or no matches are found. Each separate run has its own minimum, including scheduled or API runs. Platform usage is included.

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Open a new issue or contact support. Please share your Input and URL.

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Unsuccessful lookups

Where listed in the Pricing tab, a handled lookup problem that prevents a run from returning any real results produces one clear error record and a single $0.02 unsuccessful-lookup fee, in addition to any listed start fee.

Under this pricing policy, resuming an existing run is not supported. To retry, start a new run.