All Social Media Video Downloader
Pricing
$10.00/month + usage
All Social Media Video Downloader
All Social Media Video Downloader API allows easy extraction of video links from platforms like Facebook, Instagram, Twitter, TikTok, YouTube, etc.
3.8 (2)
Pricing
$10.00/month + usage
24
Total users
322
Monthly users
25
Runs succeeded
>99%
Issues response
11 hours
Last modified
a month ago
Failed to download instagram reals
Open
I often get such error. Since this morning almost all videos fail like this
2025-05-28T10:27:57.542Z ERROR Error fetching video info: {"0":"W","1":"A","2":"R","3":"N","4":"I","5":"N","6":"G","7":":","8":" ","9":"[","10":"I","11":"n","12":"s","13":"t","14":"a","15":"g","16":"r","17":"a","18":"m","19":"]","20":" ","21":"D","22":"K","23":"K","24":"l","25":"u","26":"Z","27":"E","28":"u","29":"E","30":"t","31":"4","32":":","33":" ","34":"G","35":"e","36":"n","37":"e","38":"r","39":"a","40":"l","41":" ","42":"m","43":"e","44":"t","45":"a","46":"d","47":"a","48":"t","49":"a","50":" ","51":"e","52":"x","53":"t","54":"r","55":"a","56":"c","57":"t","58":"i","59":"o","60":"n","61":" ","62":"f","63":"a","64":"i","65":"l","66":"e","67":"d","68":" ","69":"(","70":"s","71":"o","72":"m","73":"e","74":" ","75":"m","76":"e","77":"t","78":"a","79":"d","80":"a","81":"t","82":"a","83":" ","84":"m","85":"i","86":"g","87":"h","88":"t","89":" ","90":"b","91":"e","92":" ","93":"m","94":"i","95":"s","96":"s","97":"i","98":"n","99":"g","100":")","101":".","102":"\n","103":"W","104":"A","105":"R","106... [line-too-long] 2025-05-28T10:27:57.544Z ERROR Unable to retrieve video information. Changing the proxy might resolve the issue. 2025-05-28T10:27:57.546Z WARN Please make sure it is publicly accessible and does not require age verification
Hi,
I just tested downloading videos from Instagram reels and Actor is working fine
Can you share the configuration and link you used. So I can check in more detail
Thank you
widened_hero
Sure, I was linking run to issue, will duplicate it here: https://console.apify.com/view/runs/7lUeOkFxkbipaUp86 Tried now with the same parameters and it worked. Maybe it was a temporary instability. Attached log of calls, As you can see it was constantly failing for some time and last ones are ok. Will tell you if issue persists
If the error persists, please reopen this issue. Thanks for sharing the information
Sometimes the download may fail, you can add "mergeAV": true then try again
widened_hero
Issue still happens but less often. New run that failed: https://console.apify.com/view/runs/c0P1IKtXU2dU5ccpT
I see, the problem is from the proxy. Please choose a Proxy from a fixed country to ensure you can always access Instagram
In your configuration, the Proxy Country is not selected so it will be random worldwide so sometimes it will enter the country that restricts your video content
I tried with Canada and it can get it successfully 2 times in a row
widened_hero
Tried to set it to USA. Still often fails: https://console.apify.com/view/runs/dDNT1QxAI0SQSnHJq
Please try using a proxy from Canada or Singapore.
Sometimes you will get a Proxy request too many times so it will temporarily report an error. If it fails, please try again a second time with a proxy from another country.
widened_hero
It is working much better with Canada, thank you! But still sometimes fails: https://console.apify.com/view/runs/g99SzXQuUOzvGGRrW
Yes, since the proxy from Apify will be random so sometimes it will return a proxy that is restricted by Instagram.
You can also use a 3rd party proxy and enter it in Own Proxies if it is better!
