All Social Media Video Downloader
Pricing
$10.00/month + usage
All Social Media Video Downloader
All Social Media Video Downloader API allows easy extraction of video links from platforms like Facebook, Instagram, Twitter, TikTok, YouTube, etc.
3.8 (2)
Pricing
$10.00/month + usage
24
Total users
322
Monthly users
25
Runs succeeded
>99%
Issues response
11 hours
Last modified
a month ago
Unable to retrieve video information — Proxy error persists
Closed
Hi there! I’m using your “All Social Media Video Downloader” actor in Make.com. Even though it used to work before, I now consistently get the following error: "ERROR fetching video info" "ERROR Unable to retrieve video information. Changing the proxy might resolve the issue."
I have tried:
Setting useApifyProxy = false. Changing apifyProxyGroups to ["RESIDENTIAL"], ["BUYPROXIES"], or leaving it empty. Switching countries (e.g., "US", "BE", "CA"). Ensuring the video is publicly accessible. Despite these attempts, the error persists on multiple videos. Could this be a recent change in the Actor or a specific blocking by the platform? Any suggestions or updates would be greatly appreciated.
Hello,
I apologize for the issue you encountered while running the actor.
Please let me know the exact platform you are using for the download (like YouTube or TikTok...) and provide any additional information if possible, so I can try again and resolve the issue.
Thank you.
Since you didn't reply, it seems you don't have any more errors when using it, I will close this issue
Thank you
