Alibaba Review Scraper

Extract aggregate buyer ratings, per-criterion supplier scores (services / shipping / product quality), and operational metrics (response time, on-time delivery rate, Trade Assurance) from any Alibaba product or supplier URL.

Why use this actor

• No Alibaba account or login required — all rating and SLA data is publicly visible.
• Per-criterion breakdown (services, shipping, product quality) surfaces fast-ship or low-quality suppliers that overall star averages alone would miss.
• Accepts both product detail URLs and supplier storefront URLs — supplier URLs are resolved to a representative product automatically.
• Every record is a flat, structured object ready to score, rank, or feed into a pipeline or LLM.
• Operational SLA metrics (response time, on-time delivery rate) are included alongside ratings in each record.
• Export to JSON, CSV, or Excel directly from the Apify Console.

How it works

1. You provide a list of Alibaba product URLs, supplier storefront URLs, or a mix of both.
2. For supplier storefront URLs, the actor automatically locates a representative product to retrieve rating data — no extra configuration needed.
3. The product page is parsed to extract the aggregate rating, total review count, and the full per-criterion breakdown with star-distribution percentages.
4. Supplier SLA metrics (response time, on-time delivery rate, Trade Assurance amount) and trust flags (Gold Supplier tier, paid member status) are merged into the same record.
5. One record per product is saved to your dataset. Download as JSON, CSV, or Excel when the run completes.

You don't need to manage any browsers or scrapers.

Input

{
    "urls": [
        { "url": "https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html" }
    ],
    "maxConcurrency": 2,
    "maxRequestRetries": 8,
    "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": ["RESIDENTIAL"] }
}

Field	Type	Description
urls	URL[]	Alibaba product detail URLs or supplier storefront URLs. Supplier URLs are resolved automatically.
maxConcurrency	integer	Number of URLs processed in parallel. Default: 2.
maxRequestRetries	integer	How many times a failed request is retried before skipping. Default: 8.
proxyConfiguration	object	Apify Proxy settings or a custom proxy list. RESIDENTIAL group recommended.

Output

{
    "recordType": "AGGREGATE",
    "productId": 1601685362945,
    "productTitle": "WATA CEB206 ANC TWS In-Ear Waterproof Sport Earbud",
    "companyId": 250873711,
    "companyName": "WATA Electronics Co., Ltd",
    "companyRegisterCountry": "CN",
    "companyJoinYears": "6",
    "productAverageStar": 0.0,
    "productTotalReviewCount": 252,
    "supplierAverageStar": 0.0,
    "responseTimeText": "within 24 hours",
    "onTimeDeliveryRate": "91.0%",
    "isGoldPlusSupplier": false,
    "scrapedAt": "2026-05-30T04:37:55Z"
}

Field	Type	Description
recordType	string	Always "AGGREGATE" — one record per product containing all available rating signals.
productId	integer	Alibaba's unique product identifier.
productTitle	string	Full title of the product listing.
companyId	integer	Alibaba's internal supplier company ID.
companyName	string	Registered name of the supplier.
companyRegisterCountry	string	ISO country code of the supplier's registered country.
companyJoinYears	string	Number of years the supplier has been a paid Alibaba member.
productAverageStar	number	Aggregate star rating for this product (0.0 when no ratings yet).
productTotalReviewCount	integer	Total number of buyer reviews recorded for this product.
supplierAverageStar	number	Overall star rating for the supplier across all their products.
responseTimeText	string	Supplier's typical inquiry response time (e.g. "within 24 hours").
onTimeDeliveryRate	string	Percentage of the supplier's orders delivered on time.
isGoldPlusSupplier	boolean	Whether the supplier currently holds Gold Plus status on Alibaba.
scrapedAt	string	ISO 8601 timestamp of when the record was collected.

Note: Per-buyer review text is gated behind a signed API that Alibaba does not expose to public traffic. The actor returns rich aggregate data covering all key supplier scoring signals. Use the feedbackUrl field (included when available) to read individual buyer comments in a browser.

Other Alibaba Scrapers

Actor	Description
Alibaba Search Scraper	Search results with supplier, pricing, and MOQ for any keyword.
Alibaba Product Scraper	Full product detail: ladder pricing, SKU matrix, inventory, and supplier profile.
Alibaba Company Scraper	Complete supplier profile from any Alibaba storefront subdomain.
Alibaba RFQ Scraper	Live buying requests from Alibaba's sourcing marketplace.
Alibaba Review Scraper	Aggregate ratings, per-criterion scores, and supplier SLA metrics.