Alibaba Reviews & Ratings Scraper

Pull aggregate buyer ratings, per-criterion supplier scoring (services / shipping / quality), and operational SLA metrics (response time, on-time delivery rate, Trade Assurance) from any Alibaba product or supplier URL.

What you can do with it

• Supplier scoring at scale — rank suppliers on a composite score combining response-time SLA, on-time delivery rate, Trade Assurance amount, and per-criterion stars.
• Quality vs shipping analysis — the per-criterion breakdown separates product quality ratings from shipping time ratings, exposing fast-ship/low-quality suppliers that star averages alone miss.
• AI agent input — the flat record schema is exactly what an LLM needs to answer "is this supplier reliable?" without reading free-text reviews.
• Compliance / due diligence — capture registered country, paid-member status, gold-supplier tier, and certification flags.

Features

• Universal input: accepts product URLs (/product-detail/...) AND supplier subdomain URLs (<sub>.en.alibaba.com/). Subdomain URLs auto-resolve to a representative product.
• Product-level aggregate: productAverageStar, productTotalReviewCount.
• Supplier-level rating: supplierAverageStar.
• Per-criterion breakdown (supplierRatingByCriterion):
  • Criteria: supplierServices, shippingTime, productQuality (and more as Alibaba adds them).
  • For each criterion: averageScore + full 5-star scatter (star1Pct through star5Pct and counts).
• Operational SLA metrics: responseTimeText, onTimeDeliveryRate, tradeAssuranceAmount.
• Trust flags: isGoldPlusSupplier, isLeaderSupplier, isPaidMember, isCgsMember, isDispatchGuaranteed, isCompanyBusinessTypeAuth, hasVideoChat.
• Supplier identity: companyId, companyName, businessType, registeredCountry, joinYears, profileUrl, feedbackUrl, tradeHistoryUrl.
• Resilient against Aliyun WAF — auto-retry with proxy rotation.
• Default Dataset output — JSON / CSV / Excel / RSS / HTML export.

Input

{
    "urls": [
        { "url": "https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html" },
        { "url": "https://aonicsz.en.alibaba.com/" }
    ],
    "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": ["RESIDENTIAL"] }
}

Field	Type	Description
urls	URL[]	Alibaba product detail URLs or supplier subdomain URLs.
proxyConfiguration	proxy	Apify Proxy or custom list. RESIDENTIAL recommended.

Sample Output

{
    "recordType": "AGGREGATE",
    "sourceUrl": "https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html",
    "scrapedAt": "2026-05-09T13:04:18Z",
    "productId": "1601685362945",
    "productTitle": "WATA In-Ear Waterproof Sport Earbud",
    "companyId": 203847291,
    "companyName": "Shenzhen Aonic Electronics Co., Ltd.",
    "companyBusinessType": "Manufacturer",
    "companyRegisterCountry": "CN",
    "companyJoinYears": 7,
    "productAverageStar": 4.7,
    "productTotalReviewCount": 312,
    "supplierAverageStar": 4.8,
    "supplierRatingByCriterion": {
        "supplierServices": {
            "averageScore": 4.9,
            "star5Pct": 88, "star5Count": 274,
            "star4Pct": 8,  "star4Count": 25,
            "star3Pct": 2,  "star3Count": 6,
            "star2Pct": 1,  "star2Count": 3,
            "star1Pct": 1,  "star1Count": 4
        },
        "shippingTime": {
            "averageScore": 4.7,
            "star5Pct": 80, "star5Count": 250,
            "star4Pct": 12, "star4Count": 37,
            "star3Pct": 5,  "star3Count": 16,
            "star2Pct": 2,  "star2Count": 6,
            "star1Pct": 1,  "star1Count": 3
        },
        "productQuality": {
            "averageScore": 4.8,
            "star5Pct": 85, "star5Count": 265,
            "star4Pct": 10, "star4Count": 31,
            "star3Pct": 3,  "star3Count": 9,
            "star2Pct": 1,  "star2Count": 4,
            "star1Pct": 1,  "star1Count": 3
        }
    },
    "responseTimeText": "≤3h",
    "onTimeDeliveryRate": "96.5%",
    "tradeAssuranceAmount": "180,000",
    "tradeAssuranceIsService": true,
    "isGoldPlusSupplier": true,
    "isLeaderSupplier": false,
    "isPaidMember": true,
    "isCgsMember": false,
    "isDispatchGuaranteed": true,
    "hasVideoChat": true,
    "feedbackUrl": "https://www.alibaba.com/supplier/feedback/203847291.html",
    "mtopStatus": "ALL_API_CANDIDATES_NOT_FOUND",
    "mtopNote": "Per-buyer review text is not currently available via Alibaba's public API. Aggregate signals are still emitted. See feedbackUrl to read buyer feedback in a browser."
}

Notes

• The aggregate rating data (star averages, per-criterion breakdown, SLA metrics) is always emitted.
• Individual buyer review text requires Alibaba's signed API, which Alibaba does not currently expose to public traffic. The mtopStatus field reports whether it succeeded.
• Public data only — no Alibaba account required.