Alibaba Supplier Review Scraper | Store Reviews, Ratings & Buyer Feedback (2026)

From Zen Studio, creators of Alibaba Scraper and 1688 Wholesale, with 120,000+ combined lifetime runs across those two sourcing actors.

Why choose Alibaba Supplier Review Scraper?

Collect the full supplier review history. Set maxReviewsPerSupplier to 0 to remove the review-count cap and collect all available pages. Research the store's feedback beyond a small sample, or set your own limit to control cost.

Buyer feedback with the product attached. Collect ratings, original review text, buyer countries and reviewed products where available. Buyer photos and videos are included where published, helping you connect feedback to what customers actually received.

Three rating breakdowns, included. Get product quality, shipping time and supplier service scores, plus the store's overall rating and star distributions. Store-wide scores are attached to each review row so you can compare suppliers alongside individual buyer experiences.

Quick input

Try 20 reviews from one supplier:

{
  "supplierUrls": ["https://szcjlighting.en.alibaba.com"],
  "maxReviewsPerSupplier": 20
}

Open actor input and set maxReviewsPerSupplier to 0 for the full available history. You can also enter company names or Alibaba product links: the actor finds the supplier and collects its store-wide reviews. Company names are matched to the supplier of that name; use the full name as it appears on the storefront, and if nothing matches, the run says so instead of returning another supplier's reviews.

Export JSON, CSV or Excel; JSON preserves photos, product details and rating breakdowns. Review availability depends on Alibaba. Reviews are billed per result under the current pricing plan, including on free Apify accounts.

Zen Studio · Alibaba & B2B Sourcing

Supplier Reviews You are here  Alibaba Verified sellers  1688 Wholesale Products & stock  1688 Reviews Buyer feedback  ImportYeti US import data

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Help me use zen-studio/alibaba-supplier-review-scraper, a batch Actor on Apify. Read https://apify.com/zen-studio/alibaba-supplier-review-scraper.md for documentation, input schema, pricing and limits. Choose settings for my requested outcome. If you cannot retrieve the page, ask me to paste the relevant sections. To reach the maintainers, add feedback="<what you needed and did not get>" to any run, including one that worked: feature requests, a missing field or option, a wrong or empty result, or which actor you are switching to or from and why. The run returns its data exactly as it would without the note, and a human reads every note.

zen-studio/alibaba-supplier-review-scraper on Apify. Pulls the full store-review history of any Alibaba.com supplier, with the store's rating breakdown attached to every review row. Provide supplierUrls and/or companyNames.

Pull the full review history of any Alibaba.com supplier in one run, every review paginated to the end, not just the first page.

Each row is one store review with the supplier's overall rating, per-dimension breakdown, and sentiment tags attached, so a single row tells you both the individual feedback and how the store scores overall.

Point it at a supplier storefront, a product page, or just a company name. Export to JSON, CSV, or Excel for due diligence, sentiment analysis, or supplier monitoring.

How to Scrape Alibaba Supplier Reviews

Basic: one supplier by storefront URL

{
  "supplierUrls": ["https://szcjlighting.en.alibaba.com/company_profile.html"]
}

By company name when you don't have the URL

{
  "companyNames": ["Shenzhen Chengjie Lighting Co., Ltd."]
}

From a product page, capped at 50 reviews

{
  "supplierUrls": ["https://www.alibaba.com/product-detail/USB-2835-LED-Light_1601167795231.html"],
  "maxReviewsPerSupplier": 50
}

Many suppliers at once, every review each

{
  "supplierUrls": [
    "https://szcjlighting.en.alibaba.com",
    "https://anothersupplier.en.alibaba.com"
  ],
  "companyNames": ["Shenzhen Chengjie Lighting Co., Ltd."],
  "maxReviewsPerSupplier": 0
}

Set maxReviewsPerSupplier to 0 to fetch every review a store has.

Input Parameters

• supplierUrls (array, one of these): Supplier storefront URLs or product page URLs. One per line.
• companyNames (array, one of these): Supplier company names to look up when you don't have the URL. Full legal name works best; a name no supplier carries returns nothing rather than the closest other company.
• maxReviewsPerSupplier (integer, default 100): Cap per supplier. Set 0 to fetch every review.

Provide supplierUrls, companyNames, or both. Duplicate suppliers are resolved and deduplicated automatically.

What's in Each Review Row

One row per store review. The fields:

Field	What it holds
reviewId	Unique review identifier
reviewContent	The buyer's written review, in their original language
rating, ratingType	Star score and what it rates (e.g. product quality)
reviewTime	When the review was posted
likeCount	Helpful votes on the review
highlightText	Highlighted snippets, when present
media	Buyer-uploaded photos and videos
product	The reviewed product: ID, name, link, image
buyer	Anonymized name, country code, country name
orderSubScores	Per-order sub-scores: supplier service, shipping time, product quality
supplier	Company name, ID, storefront, feedback page
storeAggregate	Store-wide rating: average, totals, per-dimension star distribution, review tags

The full record looks like this:

Output Example

{
  "reviewId": "6000079245296",
  "reviewContent": "They great!",
  "rating": 5,
  "ratingType": "productQuality",
  "reviewTime": "18 Jun 2026 17:45",
  "likeCount": 0,
  "highlightText": null,
  "media": [],
  "product": {
    "productId": "1601167795231",
    "productName": "USB 2835 LED Light 60leds/m With USB 3000K 6000K CE RoHS Authentication TV Background Light LED Strip Light 5volt",
    "productUrl": "//www.alibaba.com/product-detail/USB-2835-LED-Light-60leds-m_1601167795231.html",
    "productImageUrl": "https://sc04.alicdn.com/kf/H6d377d2f62804414a6a66f08811d52a0T.jpg"
  },
  "buyer": {
    "anonymousName": "B***********r",
    "countryCode": "CA",
    "countryName": "Canada"
  },
  "orderSubScores": [
    { "latitudeName": "supplierServices", "score": 5, "type": "supplierServices" },
    { "latitudeName": "shippingTime", "score": 5, "type": "shippingTime" }
  ],
  "supplier": {
    "companyId": "274667237",
    "companyName": "Shenzhen Chengjie Lighting Co., Ltd.",
    "subDomain": "szcjlighting",
    "homeUrl": "https://szcjlighting.en.alibaba.com",
    "feedbackUrl": "https://szcjlighting.en.alibaba.com/company_profile/feedback.html"
  },
  "storeAggregate": {
    "averageScore": "4.5",
    "maxScore": 5,
    "orderCount": 355,
    "totalReviews": 395,
    "dimensions": [
      {
        "type": "productQuality",
        "averageScore": "4.4",
        "starScatter": [
          { "count": 59, "level": 1, "percentage": 9 },
          { "count": 515, "level": 5, "percentage": 82 }
        ]
      }
      // ... 2 more dimensions: supplierServices, shippingTime
    ],
    "tags": [
      { "clusterName": "With pictures", "count": 125 },
      { "clusterName": "With videos", "count": 5 }
    ]
  }
}

Advanced Usage

Ready-made configurations for due diligence on a single supplier, sentiment analysis across a category, supplier monitoring over time, and bulk review export.

Due diligence on one supplier

{
  "supplierUrls": ["https://szcjlighting.en.alibaba.com"],
  "maxReviewsPerSupplier": 0
}

Sentiment sample across several suppliers

{
  "companyNames": [
    "Shenzhen Chengjie Lighting Co., Ltd.",
    "Guangzhou Example Trading Co., Ltd."
  ],
  "maxReviewsPerSupplier": 100
}

Quick rating snapshot, newest reviews only

{
  "supplierUrls": ["https://szcjlighting.en.alibaba.com"],
  "maxReviewsPerSupplier": 20
}

The store rating summary (average, breakdown, tags) is attached to every row even when you cap the reviews, so a small run still gives you the full store score.

Integrations and scheduling

Run this Actor on a schedule in Apify Console, daily or weekly to refresh results. Each run can call a webhook when it finishes, so n8n, Make and Zapier flows can pick up new rows; the Apify API and Apify MCP server accept the same input.

Pricing: Pay Per Event (PPE)

Reviews cost $3.99 on Free, $2.99 on Bronze and Silver, and $2.49 on Gold and above per 1,000.

Reviews are charged per result delivered. The primary review-result charges are:

Apify plan	Per 1,000 reviews
Free	$3.99
Paid plans	$2.49–$2.99

These are review-result charges; the Store Pricing tab lists all applicable charges. There is no separate 250-review giveaway.

FAQ

What is an Alibaba.com store review (supplier review / feedback)? Alibaba.com lets buyers rate a supplier after a transaction, leaving a star rating, written feedback, and sometimes photos or videos. These appear on the supplier's feedback page as store reviews. This Actor collects that full review history plus the store's aggregate rating, so you can judge a supplier on real buyer experience rather than the headline score alone.

How many reviews can I extract? As many as the supplier has. Suppliers range from a handful of reviews to several hundred. Set maxReviewsPerSupplier to 0 to pull every review, or cap it per supplier to control cost.

How fresh is the data? Reviews are fetched live each run, so you get the supplier's current review history at the moment the run starts.

Do I need an Alibaba.com account or cookies? No. Provide a supplier URL or company name and run. No account, login, or cookie export is involved.

Can I get supplier verification reports, product specs, or tiered pricing too? Those come from the Alibaba Scraper, which returns full product detail, supplier dossiers, and certifications. This Actor is the dedicated, exhaustive tool for store reviews; the main Alibaba Scraper returns reviews only as a capped per-supplier sample.

Can I get China-domestic wholesale supplier data? Use the 1688 Wholesale Scraper for 1688.com supplier and pricing data, the domestic counterpart to Alibaba.com.

What languages are the reviews in? Reviews are returned in the language the buyer wrote them in, so you see the original text.

How do I export the data? Download from the run's Storage tab as JSON, CSV, Excel, XML, or HTML, or pull it via the Apify API. JSON preserves the nested product, buyer, and storeAggregate objects best.

Can I use this on a free Apify account? Yes. Reviews use the same pay-per-event pricing; available Apify credits can cover the charges. There is no separate 250-review giveaway.

Is it legal to scrape Alibaba.com reviews? The Actor extracts only publicly visible data, nothing behind a login. You are responsible for complying with Alibaba.com's terms of service and applicable data protection law, including GDPR, CCPA, and China's PIPL. Reviews include buyer country and anonymized names; treat them as personal data.

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Support

• Bugs: Issues tab
• Features: Issues tab

Legal Compliance

Extracts publicly available data only, nothing behind a login. You are responsible for complying with Alibaba.com's terms of service and applicable data protection law, including GDPR, CCPA, and China's PIPL. Supplier and reviewer details are business and personal data; handle them accordingly.

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One row per Alibaba.com store review, with the supplier's full rating breakdown attached to every row.