Better Business Bureu Mcp Server [PPR]

BBB MCP Server

MCP server that gives AI agents access to Better Business Bureau data. Three tools: get_business returns full business profiles with BBB rating, accreditation status, contact info, reviews, and complaints. search_businesses searches the BBB directory by query and location. get_complaints returns customer complaints with business responses. Connect from Claude Desktop, ChatGPT, Cursor, or any MCP-compatible client.

Available tools

Tool	What it returns
get_business	Business name, BBB rating (A+ to F), accreditation status, address, phone, email, website, categories, review summary with star distribution, complaint summary, latest reviews, and latest complaints.
search_businesses	Businesses matching a search query with names, BBB ratings, accreditation, city/state, review and complaint counts. Up to 50 results per call.
get_complaints	Customer complaints with type, status, dates filed and closed, complaint text, business response, and customer rebuttal. Up to 50 complaints per call.

How to connect

Claude Desktop / Cursor / Windsurf

Add to your MCP settings:

{
  "mcpServers": {
    "bbb": {
      "type": "url",
      "url": "https://zadexinho--bbb-mcp-server.apify.actor/mcp",
      "headers": {
        "Authorization": "Bearer YOUR_APIFY_TOKEN"
      }
    }
  }
}

Via Apify MCP gateway

{
  "mcpServers": {
    "apify": {
      "type": "url",
      "url": "https://mcp.apify.com?tools=zadexinho/bbb-mcp-server",
      "headers": {
        "Authorization": "Bearer YOUR_APIFY_TOKEN"
      }
    }
  }
}

Python (OpenAI Agents SDK)

from agents.mcp import MCPServerStreamableHttp

async with MCPServerStreamableHttp(
    name="BBB",
    params={
        "url": "https://zadexinho--bbb-mcp-server.apify.actor/mcp",
        "headers": {"Authorization": "Bearer YOUR_APIFY_TOKEN"},
    },
) as server:
    tools = await server.list_tools()
    # → get_business, search_businesses, get_complaints

Tool reference

get_business

Get a full business profile from the BBB.

Parameter	Type	Description
company	string	BBB profile URL (e.g., "https://www.bbb.org/local/plumber/smith-plumbing-123456")

Returns: name, rating (A+ to F), ratingNumeric (50-97), isAccredited, accreditedSince, yearEstablished, address, phone, email, website, categories, reviewSummary, complaintSummary, latestReviews, latestComplaints.

search_businesses

Search the BBB directory.

Parameter	Type	Default	Description
query	string	required	Search term (e.g., "plumber", "auto repair")
location	string	all US	City or state (e.g., "New York, NY")
max_results	integer	20	Number of results (1-50)

get_complaints

Get customer complaints for a business.

Parameter	Type	Default	Description
company	string	required	BBB profile URL
max_complaints	integer	20	Number of complaints (1-50)

How much does it cost?

You are charged $0.005 per tool call. Each call fetches data and returns structured results.

Item	Cost
Per tool call	$0.005
Per 1,000 calls	$5.00

Example: Looking up 20 businesses costs $0.10.

Use cases

• Check a company's BBB rating and accreditation before doing business.
• Search for accredited businesses in a category and location.
• Monitor customer complaints for competitors or partners.
• Build AI workflows that flag businesses with recent complaint spikes.
• Research business reputation for due diligence or vendor selection.
• Compare BBB ratings across companies in an industry.
• Track complaint resolution patterns for market research.

FAQ

How fast are tool responses?

Most calls return in 2-8 seconds. BBB uses Cloudflare protection, so responses depend on proxy availability.

Do I need a BBB account?

No. All data is publicly available on bbb.org.

What's the difference between this and the BBB Scraper?

The scraper is for batch jobs — hundreds of business profiles exported as datasets. This MCP server is for real-time AI agent queries — focused results returned directly to your agent.

Why might a request fail?

BBB uses Cloudflare protection. The server uses residential proxies to handle this, but some requests may be blocked. Retry usually works.

Can I use this with ChatGPT?

Yes. Any MCP-compatible client works. Configure the server URL and your Apify API token.