Gartner Reviews Scraper

Scrape verified software reviews from Gartner Peer Insights: star rating, headline, full review text, reviewer job title, function, industry and company size, for any product on Gartner.

Use cases

• Competitive analysis: see what customers say about competing products
• Market research: compare satisfaction across a market category
• Product feedback: mine reviews for praise and complaints
• Sales enablement: find testimonials by industry and company size
• Sentiment analysis: feed review text into your own models

Input

Field	Default	Description
urls	required	Gartner product URLs, e.g. https://www.gartner.com/reviews/market/workplace-social-software/vendor/adobe/product/adobe-acrobat/
itemLimit	10	Maximum reviews to scrape across all URLs. 0 = all.
proxyConfiguration	Residential	Keep Apify residential proxy on: Gartner rate-limits each IP after a few requests.

{
  "urls": ["https://www.gartner.com/reviews/market/workplace-social-software/vendor/adobe/product/adobe-acrobat/"],
  "itemLimit": 100
}

Output

One item per review:

{
  "reviewId": 6834882,
  "formattedReviewDate": "Jun 5, 2026",
  "reviewSourceCode": 3,
  "reviewIncentiveCode": 2,
  "productNames": "Adobe Acrobat",
  "reviewRating": 5,
  "industryCd": 273,
  "industryName": "Software",
  "companySizeCd": 9896,
  "companySize": "<50M USD",
  "jobTitle": "IT Associate",
  "reviewSummary": "Adobe sets the bar high when it comes to Acrobat, They've been the #1 since I can remember and have only just cemented their place over the years. We work in the accessibility field and we create PDF/UA and WCAG compliant documents for customers who want their PDFs accessible. There is no way that our employees who work to make these accessible PDFs could do it without Adobe Acrobat! Our business gives owes a lot of credit to Adobe and it's amazing product. I have loved the AI addition recently for my own purposes as there are a lot of company policies, and SOP's to read through and having it summarize and make it easier to digest has been greatly beneficial to me. ",
  "reviewHeadline": "Adobe Acrobat is the industry standard for a reason. ",
  "upVotes": 0,
  "functionCd": 233,
  "function": "IT",
  "partnerReview": false,
  "productSeoNames": [
    "adobe-acrobat"
  ],
  "vendorSeoName": "adobe",
  "marketSeoName": "workplace-social-software"
}

Field	Description
reviewId	Gartner review ID
productNames, productSeoNames, vendorSeoName, marketSeoName	Product, vendor and market
reviewRating	Overall rating, 1–5
reviewHeadline	Review title
reviewSummary	Full review text
formattedReviewDate	Review date
jobTitle, function, functionCd	Reviewer's role and business function
industryName, industryCd	Reviewer's industry
companySize, companySizeCd	Reviewer's company size (revenue band)
upVotes	Helpful votes
partnerReview	Whether the reviewer is a vendor partner
reviewSourceCode, reviewIncentiveCode	Gartner's review source and incentive codes

Reviews are returned in Gartner's "most helpful" order. Each review appears once per run.

How it works

The scraper calls the same JSON API that Gartner's review pages use, with a real Chrome TLS fingerprint. Gartner shows logged-out visitors one review per request, so the scraper fetches reviews one at a time in parallel, each through a fresh proxy IP. No browser is needed.

Large products take longer: Adobe Acrobat has ~3,000 reviews, which means ~3,000 requests.

Support

Found a bug, need a new field or want a custom scraper? Open an issue on the Issues tab or email apifybuilder@gmail.com.