Gartner Peer Insights Reviews Scraper | Extract Reviews & Product Data (2026)

Extract reviews, ratings, and product profiles from Gartner Peer Insights for any software product. No Gartner account required.

Gartner locks reviews behind a login wall after page 1. This Actor bypasses that restriction and extracts every review directly, including reviewer details, star ratings, and full review text. It also extracts the complete product profile: vendor description, pricing info, rating breakdowns, and competitor comparisons.

1,000 reviews in under 60 seconds, no login required. Full real-time product profiles included.

Review Platforms	G2 Reviews	Capterra Reviews	TrustRadius Reviews

What Data Can You Extract from Gartner?

Per review:

• Headline, full review text, star rating (1-5)
• Reviewer job title, industry, company size
• Review date, direct URL to the review
• Product name, vendor name, Gartner market category

Product profile (embedded in the first review's productData field):

• Product description, pricing model description, logo
• Vendor name, vendor description
• Average rating, star distribution (1-5 breakdown)
• Customer experience scores (evaluation, deployment, support)
• Top 3 competing products with their ratings

How to Scrape Gartner Peer Insights Reviews

1. Go to Gartner Peer Insights and find your product
2. Copy the product URL (e.g. https://www.gartner.com/reviews/market/meeting-solutions/vendor/zoom/product/zoom-meetings/reviews)
3. Paste it into the productUrl field
4. Set maxResults (0 = all reviews) and optional filters
5. Run the Actor

Input Example

{
  "productUrl": "https://www.gartner.com/reviews/market/it-service-management-platforms/vendor/servicenow/product/servicenow-service-management/reviews",
  "maxResults": 100,
  "sort": "most-helpful",
  "starRating": ["5", "4"]
}

Input Parameters

Parameter	Type	Required	Description
productUrl	string	Yes	Gartner Peer Insights product page URL
maxResults	integer	No	Max reviews to extract. 0 = all reviews. Default: 0
sort	string	No	most-recent (default), most-helpful, or least-recent
starRating	array	No	Filter by star rating: ["5", "4", "3", "2", "1"]. Empty = all

Output

All results land in a single dataset (JSON/CSV/Excel). The first review includes a productData field with the full product profile. Subsequent reviews have productData: null.

Output Example (First Review)

{
  "id": "6656758",
  "headline": "Ease of Use Stands Out on Zoom Despite Limitations With Background Blurring",
  "summary": "I use zoom daily.  It has been enhanced greatly over the past 3-5 updates.  Very straightforward and easy to use.",
  "rating": 5,
  "date": "Feb 25, 2026",
  "jobTitle": "Software Developer",
  "industry": "Education",
  "companySize": "Gov't/PS/Ed",
  "sourceCode": 3,
  "incentiveCode": 2,
  "url": "https://www.gartner.com/reviews/market/meeting-solutions/vendor/zoom/product/zoom-meetings/review/view/6656758",
  "productName": "Zoom Meetings",
  "vendorName": "Zoom",
  "marketName": "Meeting Solutions",
  "productData": {
    "productName": "Zoom Meetings",
    "productId": 68908,
    "productLogo": "https://www.gartner.com/pi/vendorimages/zoom_1710957285536.jpg",
    "productDescription": "Zoom Meetings is a software designed to facilitate online meetings, video conferencing, and collaborative communication across different devices. The software enables users to host and join virtual meetings with HD video and audio, supporting screen sharing, chat, and recording capabilities for sessions. It provides features such as breakout rooms, meeting scheduling, and integration with calendar systems, which help organizations and individuals connect remotely for business discussions, team collaboration, and presentations. Zoom Meetings addresses the need for secure, scalable, and easy-to-access virtual meeting environments, allowing distributed teams and remote participants to effectively communicate and collaborate in real time.",
    "pricingDescription": "Zoom Meetings software uses a tiered subscription pricing model, offering several plans with varying features based on usage needs. The software provides options including a free basic plan with limited meeting duration and participant capacity, as well as paid plans that increase limits and add administrative or advanced functionalities. Pricing is generally structured per host per month or per year, depending on the selected plan.",
    "vendorName": "Zoom",
    "vendorId": "3706",
    "vendorDescription": "Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.",
    "marketName": "Meeting Solutions",
    "averageRating": 4.5,
    "totalReviews": 6284,
    "overallRatings": {
      "1": 5,
      "2": 4,
      "3": 208,
      "4": 2308,
      "5": 3759
    },
    "capabilitiesRating": 4.6,
    "customerExperience": {
      "evaluation-contracting": 4.5,
      "integration-deployment": 4.6,
      "service-support": 4.6
    },
    "alternatives": [
      { "name": "Microsoft Teams", "seoName": "microsoft-teams", "reviewRating": 4.4, "reviewCount": 3664 },
      { "name": "Webex Suite", "seoName": "webex-suite", "reviewRating": 4.5, "reviewCount": 3124 },
      { "name": "Google Chat", "seoName": "google--chat", "reviewRating": 4.5, "reviewCount": 2535 }
    ]
  },
  "scrapedAt": "2026-03-04T14:30:01.844097+00:00"
}

Output Example (Subsequent Reviews)

{
  "id": "6413674",
  "headline": "Transition to ServiceNow Centralizes IT Operations",
  "summary": "Our experience adopting ServiceNow for IT Service Management has been a journey of transformation...",
  "rating": 5,
  "date": "Sep 27, 2025",
  "jobTitle": "SENIOR CYBERSECURITY ENGINEER",
  "industry": "Transportation",
  "companySize": "1B-10B USD",
  "sourceCode": 3,
  "incentiveCode": 2,
  "url": "https://www.gartner.com/reviews/market/it-service-management-platforms/vendor/servicenow/product/servicenow-service-management/review/view/6413674",
  "productName": "ServiceNow IT Service Management",
  "vendorName": "ServiceNow",
  "marketName": "IT Service Management Platforms",
  "productData": null,
  "scrapedAt": "2026-03-04T09:28:55.621618+00:00"
}

Pricing

$1.99 per 1,000 reviews (pay-per-event).

Reviews	Cost
100	$0.20
1,000	$1.99
5,000	$9.95
10,000	$19.90

A small platform fee ($0.05) applies per Actor start. Free tier: 5 runs, up to 50 reviews each.

Advanced Usage

Extract All Reviews for a Product

Set maxResults to 0 to scrape every review. Products with thousands of reviews complete in under 2 minutes.

{
  "productUrl": "https://www.gartner.com/reviews/market/meeting-solutions/vendor/zoom/product/zoom-meetings/reviews",
  "maxResults": 0
}

Filter by Rating

Extract only negative reviews (1-3 stars) for competitor analysis:

{
  "productUrl": "https://www.gartner.com/reviews/market/meeting-solutions/vendor/zoom/product/zoom-meetings/reviews",
  "starRating": ["1", "2", "3"],
  "sort": "most-recent"
}

Most Helpful Reviews First

Get the highest-signal reviews by sorting by helpfulness:

{
  "productUrl": "https://www.gartner.com/reviews/market/meeting-solutions/vendor/zoom/product/zoom-meetings/reviews",
  "maxResults": 50,
  "sort": "most-helpful"
}

API Integration

Python

from apify_client import ApifyClient

client = ApifyClient("your_api_token")

run = client.actor("zen-studio/gartner-review-scraper").call(run_input={
    "productUrl": "https://www.gartner.com/reviews/market/it-service-management-platforms/vendor/servicenow/product/servicenow-service-management/reviews",
    "maxResults": 100,
    "sort": "most-helpful",
})

# Get reviews + product profile
reviews = list(client.dataset(run["defaultDatasetId"]).iterate_items())

# Product profile is in the first review's productData field
product = reviews[0]["productData"]
print(f"{product['productName']}: {product['averageRating']}★ ({product['totalReviews']} reviews)")

for review in reviews:
    print(f"{review['rating']}★ - {review['headline']}")

JavaScript

import { ApifyClient } from "apify-client";

const client = new ApifyClient({ token: "your_api_token" });

const run = await client.actor("zen-studio/gartner-review-scraper").call({
  productUrl: "https://www.gartner.com/reviews/market/it-service-management-platforms/vendor/servicenow/product/servicenow-service-management/reviews",
  maxResults: 100,
  sort: "most-helpful",
});

// Get reviews + product profile
const { items } = await client.dataset(run.defaultDatasetId).listItems();

// Product profile is in the first review's productData field
const product = items[0].productData;
console.log(`${product.productName}: ${product.averageRating}★ (${product.totalReviews} reviews)`);

items.forEach((r) => console.log(`${r.rating}★ - ${r.headline}`));

Data Export

Results can be downloaded in:

• JSON -- for programmatic analysis and integrations
• CSV -- for spreadsheets and BI tools
• Excel -- for reporting and visualization

FAQ

Is a Gartner account required?

No. The Actor extracts all reviews without authentication. Gartner's web UI locks reviews behind a login after page 1, but the underlying data is publicly accessible.

How many reviews can I extract?

No limit. Products on Gartner typically have 500-7,000 reviews. Set maxResults to 0 to get them all.

How fresh is the data?

Every run fetches live data directly from Gartner. Reviews appear as soon as Gartner publishes them.

What is sourceCode and incentiveCode?

These are Gartner's internal codes indicating how the review was sourced (organic, invited, vendor-facilitated) and whether an incentive was offered. Useful for filtering review authenticity.

Can I scrape multiple products?

Run the Actor once per product URL. Use Apify's scheduling or API to batch multiple products.

How fast is it?

1,000 reviews in under 60 seconds. The Actor is lightweight and efficient.

Legal Compliance

This Actor extracts publicly available review data from Gartner Peer Insights. Users are responsible for complying with Gartner's terms of service and applicable data protection regulations (GDPR, CCPA).