Viator Reviews Scraper (Dual-Source from TripAdvisor)

Extract tour and activity reviews from Viator and TripAdvisor with ratings, dates, and traveler insights in structured format.

---

Hook

Travel reviews are gold mines for understanding customer satisfaction and tour quality. Viator Reviews Scraper pulls reviews from both Viator and TripAdvisor sources, giving you comprehensive traveler feedback on tours and activities worldwide. Ideal for tour operators, travel agencies, and hospitality analysts.

---

Use Cases

Use Case	Description
Tour Quality Analysis	Evaluate tour performance through traveler reviews
Competitor Benchmarking	Compare your tours against competitor offerings
Customer Sentiment Tracking	Monitor review trends and sentiment over time
Travel Agency Research	Identify top-rated tours for client recommendations
Product Improvement	Extract insights for enhancing tour experiences
Market Research	Understand traveler preferences across destinations

---

How It Works

1. Provide Tour URL: Enter a Viator or TripAdvisor tour page URL
2. Set Review Limit: Configure maximum reviews to extract
3. Run the Actor: Execute and receive structured review data
4. Access Results: Download as JSON, CSV, or connect via API

Supported Sources:

• Viator: viator.com/tours/{destination}/{tour-name}/{tour-id}
• TripAdvisor: tripadvisor.com/Attraction_Review-{attraction-id}

---

Input

Field	Type	Required	Default	Description
startUrl	string	✅	—	Viator or TripAdvisor tour page URL
maxReviews	integer	❌	100	Maximum reviews to scrape per tour

---

Output

Field	Type	Description
tourName	string	Tour or activity name
rating	number	Review rating (1-5)
title	string	Review title
text	string	Full review text
date	string	Review date (YYYY-MM-DD)
author	string	Reviewer name
travelerType	string	Traveler type (Solo, Couple, Family, Friends)
source	string	Data source (Viator or TripAdvisor)
url	string	Tour page URL

---

Example Input

{
  "startUrl": "https://www.viator.com/tours/Paris/Eiffel-Tower/d737-5765P12",
  "maxReviews": 200
}

---

Example Output

[
  {
    "tourName": "Skip the Line: Eiffel Tower Summit Access",
    "rating": 4.5,
    "title": "Amazing experience with stunning views!",
    "text": "We booked this tour for our anniversary and it exceeded expectations...",
    "date": "2024-06-10",
    "author": "Sarah_M_2024",
    "travelerType": "Couple",
    "source": "Viator",
    "url": "https://www.viator.com/tours/Paris/Eiffel-Tower/d737-5765P12"
  }
]

---

Integrations

• Google Sheets: Export reviews for collaborative analysis
• TripAdvisor Manager: Feed data to reputation management tools
• Slack: Alert on new negative reviews
• Zapier: Connect to CRM or analytics platforms
• Webhooks: Real-time review notifications

---

Related Actors

Actor	Description
TripAdvisor Scraper	Extract restaurant and hotel reviews
Booking.com Reviews Scraper	Collect hotel guest reviews
Airbnb Reviews Scraper	Extract Airbnb listing reviews
Google Maps Reviews Scraper	Pull reviews from Google Maps

---

FAQ

Q: Does this scrape from both Viator and TripAdvisor?

A: Yes! The dual-source capability automatically detects the platform and extracts reviews from both Viator and TripAdvisor.

Q: Can I scrape multiple tours?

A: Yes, simply provide multiple tour URLs and the actor will process each sequentially.

Q: What languages are supported?

A: Reviews are extracted in their original language. The actor handles all languages available on Viator and TripAdvisor.

Q: How accurate is the rating data?

A: Ratings are extracted directly from the platform and match the displayed values exactly.

Q: Is there a daily limit?

A: No hard limit from the actor, but Viator/TripAdvisor may rate-limit. Residential proxies help maintain consistent extraction.

---

SEO Keywords

Viator reviews scraper, TripAdvisor reviews extractor, tour reviews data, activity reviews scraper, travel review data, Viator API alternative, TripAdvisor data extraction, tour operator reviews, travel sentiment analysis, review aggregator tool, Viator bulk scraper, TripAdvisor bulk extractor, tour quality data, traveler feedback scraper, travel review analytics, Viator automation, TripAdvisor automation, tour reviews API, activity data scraper, travel intelligence tool

---

For AI Agents

Purpose: Extract tour and activity reviews from Viator and TripAdvisor for travel industry analysis, tour quality assessment, and customer sentiment tracking.

Minimal Input JSON:

{
  "startUrl": "https://www.viator.com/tours/Paris/Eiffel-Tower/d737-5765P12",
  "maxReviews": 50
}

Output Fields: tourName, rating, title, text, date, author, travelerType, source, url

Behaviors:

• Auto-detects source platform (Viator or TripAdvisor)
• Handles pagination for large review sets
• Returns consistent schema regardless of source
• Preserves original review language

Billing: $0.002 per result item

---

Legal Disclaimer

This Actor is developed independently and is not affiliated with, endorsed by, or sponsored by Viator or TripAdvisor. All data extracted is publicly available on these platforms. Users are solely responsible for ensuring their use of this tool complies with Viator's Terms of Service, TripAdvisor's Terms of Service, and all applicable local, state, federal, and international laws. The developer assumes no liability for misuse of this tool.