Hi, Thanks for providing the necessary information. The issue has been added to the priority queue and will come up with a solution as soon as possible. I will let you know with the updates, Thanks

Good evening,

Problem Statement

The issue occurs when using Facebook shareable links, such as:

https://www.facebook.com/share/r/15aEw4qsDi

These links redirect to actual content like:

https://www.facebook.com/reel/1217484656686466

While the scraper handles redirects, Facebook checks the source of the request for these /share/ links. If it comes from a datacenter proxy or no proxy, Facebook may block the request and show an authentication page.

✅ Solution (What You Should Do)

You can resolve this issue in one of two ways:

1. Avoid using shareable links or use the redirected URL of this link (i.e., links containing /share/)
   → This is the best and recommended option.

2. Use residential proxies

🧪 Test Results

This solution applies only to Facebook shareable URLs. Other types of URLs should work normally.

If you experience any further issues, feel free to open a new request.

Thanks!

Thank you for your comprehensive response. I want to clarify that I am already utilizing residential proxies in my scraping setup.Below is a snippet of my current configuration: { "resultsLimit": 1, "resultsType": "details", "comments_limit": 0, "min_wait_time_in_sec": 1, "max_wait_time_in_sec": 4, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } }

During my recent runs, most of the links I'm processing are 'shareable links'. However, I'm consistently observing 'no data' for only two or three specific links out of a larger batch.

Could you please provide appropriate solutions to address this specific issue?

Hi,

Apologies for my late response.

Could you give me a hint and pass me the kind of urls that fail to be scrapped.

You have also mentioned that you already pass a large batch for one run, if possible, provide me with the whole input data. It will be much easier for me to track the issue and submit a valid solution for it. As for now I see everything works properly even with large batches but might not be the same use case as you have.

Looking forward for your reply 🤝

Hi,

Thanks for your response.

Let me make it more clear to by giving you one example from my recent run you can find detailed run information by visiting this link https://console.apify.com/actors/d6G2Zv1fgn6rhggOa/runs/kqcEv1IG8ebR1RLcz

In this run below are my input urls with configuration

{ "post_urls": [ { "url": "https://www.facebook.com/share/v/1Pxa3sLKQH", "method": "GET" }, { "url": "https://www.facebook.com/share/v/19zDcGD1xx", "method": "GET" }, { "url": "https://www.facebook.com/share/v/1Ct5LpHtKU", "method": "GET" }, { "url": "https://www.facebook.com/share/r/15aEw4qsDi", "method": "GET" }, { "url": "https://www.facebook.com/share/r/18sa6u2Krr", "method": "GET" }, { "url": "https://www.facebook.com/share/r/1DbKqiSomk", "method": "GET" }, { "url": "https://www.facebook.com/share/v/1FfrQZYoPG", "method": "GET" }, { "url": "https://www.facebook.com/share/v/1BxJrbKuX4", "method": "GET" }, { "url": "https://www.facebook.com/share/r/15M8yv4UgJ", "method": "GET" }, { "url": "https://www.facebook.com/kanakapurataluknews/videos/680971341217253", "method": "GET" }, { "url": "https://www.facebook.com/share/v/16bd9CVa8L", "method": "GET" }, { "url": "https://www.facebook.com/share/v/16dVnBWwp6", "method": "GET" } ], "resultsLimit": 1, "resultsType": "details", "comments_limit": 0, "min_wait_time_in_sec": 1, "max_wait_time_in_sec": 4, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } }

As you can see most of the links are share links, and I'm able to get data from almost all of them (9 successful out of 12). Only a few links yield no data. You can find a more detailed error log in the attached screenshot. You'll notice that the errored posts are not even share links. If the problem were with share links, then why do some share links provide data while others don't? Additionally, I've used a residential proxy to prevent this, yet I'm still unable to retrieve data for a few posts.

Please provide the solution for this.

Thank You.