Capterra Scraper

Capterra Software Reviews & Pricing Scraper

Find any software product on Capterra by name and get its real product page data: product name, Capterra URL, rating, review count, category, what it is used for, pros and cons, starting price, pricing model, free trial, and reviews with their sub-ratings. Or list the products in a category.

Note: this actor runs in Demo Mode by default, so a default run returns labeled sample data and charges no task events (the Actor start fee still applies). Set demoMode to false to fetch real data.

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How it reads the site

Capterra sits behind a Cloudflare bot check. The actor opens it in a stealth Firefox (Camoufox) whose fingerprint matches an Apify residential IP, keeps one session for the run, and paces its requests. It reads public pages only.

What Capterra does not show. Capterra product pages do not print the vendor company's name, street address or phone number (we checked the page text and its embedded data: the vendor name field is empty). The Visit Website button is a paid-click redirect that would bill the vendor, so the actor does not follow it. That means vendor and website come back null, and this actor gives no NAP (name, address, phone) for a business. It confirms that a product is listed on Capterra and returns its Capterra URL, rating, review count, category, pricing and reviews. Local service businesses (plumbers, agencies, dentists) are not on Capterra; expect a not_found row for them.

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Quick Start

Test with Demo Mode (no task events)

{
  "demoMode": true
}

Look up one product (citation check)

{
  "demoMode": false,
  "scrapeType": "product_profile",
  "productName": "HubSpot CRM",
  "maxResults": 3,
  "includeReviews": false
}

Read a product page you already have

{
  "demoMode": false,
  "scrapeType": "reviews",
  "productUrl": "https://www.capterra.com/p/152373/HubSpot-CRM/",
  "maxReviewsPerProduct": 10
}

List a category

{
  "demoMode": false,
  "scrapeType": "category_search",
  "category": "CRM Software",
  "maxResults": 20
}

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Input Parameters

Parameter	Type	Default	Description
scrapeType	string	"category_search"	Type of scraping to perform
productUrl	string	-	A Capterra product page, e.g. https://www.capterra.com/p/152373/HubSpot-CRM/. When set, the search is skipped.
productName	string	-	Software product or company name to find on Capterra (e.g. 'HubSpot CRM'). Returns the product page with the same name; with scrapeType 'compare' it returns the top search matches.
category	string	-	Capterra category (e.g., 'CRM Software', 'Project Management', 'Accounting')
minRating	number	-	Minimum overall rating (1.0-5.0)
deploymentType	string	"any"	Not applied to live data: Capterra product pages no longer show the deployment type, so live runs ignore it (it only filters the demo sample rows)
includeReviews	boolean	true	Scrape user reviews for each product
maxReviewsPerProduct	integer	25	Maximum reviews to collect per product
includePricing	boolean	true	Include pricing information when available
includeFeatures	boolean	true	Include detailed feature lists
maxResults	integer	50	Maximum number of products to scrape
proxyConfiguration	object	-	Capterra blocks datacenter IPs. Without a setting the Apify RESIDENTIAL proxy (US) is used with one sticky session per run.
demoMode	boolean	true	Return sample data without actual scraping (for testing)
webhookUrl	string	-	URL to POST results when scraping completes (Zapier, Make, n8n, custom endpoint)
webhookPlatform	string	"custom"	Platform-specific payload formatting
webhookHeaders	object	-	Custom HTTP headers to send with webhook (JSON object)

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Output

Each software product is one dataset row. A field Capterra does not show comes back null, never an empty string or 0:

• productName, capterraUrl (also as url), capterraId, productId
• overallRating, reviewCount, category, categoryUrl, subcategories, features, description, prosAndCons
• pricing {startingPrice, pricingModel, hasFreeTrial, hasFreeVersion}
• reviews[] {title, overallRating, ratings (sub-ratings), pros, cons, usageDuration, date} when reviews are on
• vendor and website are null: Capterra does not print them (see above). There are no address or phone fields.
• searchQuery, matchScore (1 = same name)

When Capterra lists no product with that name the dataset gets one row with status: "not_found", a _notice and nearMatches. When Capterra blocks every session the row has status: "blocked". Neither charges a task event (the Actor start fee still applies).

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Pricing

This actor uses pay-per-event billing:

Event	When it is charged	Price
Actor start	Once when the run starts, one event per GB of memory (minimum one). At the default 4 GB of memory a run starts at $0.40	$0.10 per GB
Product Scraped	Per software product scraped	$0.02
Result	Each item written to the default dataset	$0.00001

Demo mode charges no task events: sample rows are never billed. Every run, a demo run included, still pays the Actor start fee and the small per-result fee shown above.

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Troubleshooting

The run returned a "blocked" row

The site answered every proxy session with a bot check. No task events were charged (the Actor start fee still applies). Run again later.

The run returned a "not_found" row

The site has no listing with that name. Check the spelling, or pass the listing URL directly.

How do I test without paying for results?

Enable Demo Mode. It returns labeled sample rows and charges no task events; you pay only the Actor start fee and the per-result fee.

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Built by John Rippy | Actor Arsenal