Capterra Products Reviews Scraper

Extract comprehensive product information and customer reviews from Capterra using our actor.

✨ Key Features

• 📥 Scrape products from listing pages or individual product URLs
• 📊 Get detailed product metadata including:
  • Product name, description, and ratings
  • Pricing information and features
  • Training and support options
  • Deployment types and target company sizes
  • Related products and categories
• 💬 Extract customer reviews with:
  • Detailed ratings (ease of use, support, functionality, value)
  • Pros and cons
  • Reviewer information
  • Vendor responses
• 🔗 Generate direct URLs for:
  • Product pages
  • Review pages
  • Company profiles
• 📈 Support for large result sets with automatic pagination
• 📋 Clean and structured JSON output

💪 Why Choose This Actor?

• Comprehensive: Get all product and review details from Capterra
• Flexible: Multiple scraping options and filters
• Efficient: Automatic pagination for large result sets
• Structured: Clean JSON output for easy integration
• Reliable: Stable and consistent data extraction
• User-Friendly: Simple input parameters

🎯 Perfect For

• 📊 Market Researchers
• 📈 Product Analysts
• 💼 SaaS Companies
• 🏢 Competitor Analysts
• 🔍 Business Intelligence Teams
• 📋 Software Vendors

📈 Use Cases

1. Market Research: Analyze software products and market trends
2. Competitor Analysis: Monitor competitor products and reviews
3. Product Discovery: Find relevant software solutions
4. Review Analysis: Gather customer feedback and sentiment
5. Lead Generation: Source potential customers from reviews

📝 Input Requirements

The actor accepts the following input parameters:

• sourceUrls (required): Array of URLs to start scraping from. Can be product listing pages or individual product detail pages
• proxySettings (required): Proxy configuration for the scraper. Use Apify proxy groups for best results
• resultLimit (optional): Maximum number of products to scrape (default: unlimited)
• fetchReviews (optional): Whether to include reviews in the product data. This will increase resource consumption (default: false)
• onlyReviews (optional): If enabled, only reviews will be scraped without product information (default: false)
• maxPage (optional): The page number to stop scraping at for listing pages. Applies to each source URL individually
• maxReviewPage (optional): The page number to stop scraping reviews at. Default is unlimited

Input Example

{
  "sourceUrls": [
    {
      "url": "https://www.capterra.com/p/19319/JIRA/"
    }
  ],
  "resultLimit": 50,
  "fetchReviews": true,
  "onlyReviews": false,
  "maxPage": 10,
  "maxReviewPage": 5,
  "proxySettings": {
    "useApifyProxy": false,
    "apifyProxyGroups": ["RESIDENTIAL"]
  }
}

Output Example - Product

{
  "productId": "19319",
  "productName": "Jira",
  "productLink": "https://www.capterra.com/p/19319/JIRA/",
  "productSlug": "JIRA",
  "logoImage": "https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/...",
  "totalReviews": 15190,
  "averageRating": 4.44,
  "easeOfUseScore": 4.1,
  "supportScore": 4.2,
  "featuresScore": null,
  "valueScore": 4.3,
  "recommendationScore": null,
  "fullDescription": "Jira is particularly well suited to software development...",
  "pricing": {
    "startingPrice": "$7.53",
    "pricingModel": "Per User",
    "paymentFrequency": "Per Month",
    "hasFreeTrial": true,
    "hasFreeVersion": true
  },
  "featureList": [...],
  "trainingOptions": [...],
  "supportOptions": [...],
  "targetSizes": [...],
  "deploymentTypes": [...],
  "relatedProducts": [],
  "productCategory": {
    "name": "IT Project Management Software",
    "slug": "/it-project-management-software"
  },
  "primaryCategory": "IT Project Management Software",
  "categoryPath": "/it-project-management-software",
  "vendorInfo": {},
  "reviewsPageUrl": "https://www.capterra.com/p/19319/JIRA/reviews",
  "reviewList": [],
  "scrapedAt": "2025-01-15T10:00:00.000Z"
}

Output Example - Review

{
  "reviewId": "3748991",
  "reviewTitle": "Useful tool but could be better",
  "reviewDate": "August 11, 2022",
  "reviewText": "A really useful tool, but has some kinks that need ironing out.",
  "incentiveType": "NominalGift",
  "supportRating": "0.0",
  "easeRating": "3.0",
  "functionalityRating": "3.0",
  "valueRating": "0.0",
  "overallRating": "3.0",
  "recommendationRating": "6.0",
  "consText": "The notifications come through to your e-mail inbox...",
  "prosText": "I really like that you can easily comment on a video project...",
  "sourceSite": "Capterra",
  "globalReviewId": "Capterra___3748991",
  "isAnonymous": false,
  "completenessScore": 1.23,
  "adviceText": null,
  "chosenReasons": null,
  "switchingReasons": null,
  "reviewSource": {
    "code": "NGC",
    "tooltip": "Nominal Gift Card: This reviewer was invited..."
  },
  "reviewerInfo": {
    "companySize": "10,001+ employees",
    "industry": "Media Production",
    "timeUsedProduct": "2+ years",
    "fullName": "Thom H.",
    "jobTitle": "Assistant Producer",
    "verifiedLinkedIn": false,
    "profilePicUrl": null
  },
  "alternativeProducts": [],
  "switchedProducts": [],
  "vendorResponse": {
    "date": "September 15, 2022",
    "text": "Hi Thom, thanks for your great feedback!...",
    "name": "Filestage"
  },
  "scrapedAt": "2025-01-15T10:00:00.000Z"
}