Communication Platforms Master

Unified API for communication platforms - RingCentral, CallRail, Twilio, Zoom. Access call logs, recordings, SMS, analytics, and meeting data.

BYOK (Bring Your Own Key) -- you provide your own API credentials.

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Before You Start

This actor requires your own API credentials to fetch real data.

Where to get your key: RingCentral OAuth client ID

You can test with Demo Mode first (free, no key needed) to see the output format before committing.

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Quick Start

Test with Demo Mode (free, no API key needed)

{
  "demoMode": true
}

Run with real data

{
  "demoMode": false,
  "task": "ringcentral_call_logs",
  "ringcentralClientId": "YOUR_API_KEY_HERE",
  "ringcentralClientSecret": "YOUR_API_KEY_HERE",
  "ringcentralAccessToken": "YOUR_API_KEY_HERE",
  "ringcentralAccountId": "~",
  "callrailApiKey": "YOUR_API_KEY_HERE",
  "twilioAccountSid": "YOUR_API_KEY_HERE",
  "twilioAuthToken": "YOUR_API_KEY_HERE",
  "zoomClientId": "YOUR_API_KEY_HERE",
  "zoomClientSecret": "YOUR_API_KEY_HERE",
  "zoomAccessToken": "YOUR_API_KEY_HERE",
  "extensionId": "~",
  "direction": "all",
  "status": "all",
  "limit": 100,
  "includeRecordings": false,
  "includeTranscripts": false
}

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Input Parameters

Parameter	Type	Default	Required	Description
task	string	"ringcentral_call_logs"	Yes*	The operation to perform
ringcentralClientId	string	-	Yes*	RingCentral OAuth client ID
ringcentralClientSecret	string	-	Yes*	RingCentral OAuth client secret
ringcentralAccessToken	string	-	Yes*	RingCentral OAuth access token
ringcentralAccountId	string	"~"	No	RingCentral account ID (use ~ for current account)
callrailApiKey	string	-	Yes*	CallRail API key (v3)
callrailAccountId	string	-	No	CallRail account ID
twilioAccountSid	string	-	Yes*	Twilio Account SID
twilioAuthToken	string	-	Yes*	Twilio Auth Token
zoomAccountId	string	-	No	Zoom Account ID for Server-to-Server OAuth
zoomClientId	string	-	Yes*	Zoom OAuth client ID
zoomClientSecret	string	-	Yes*	Zoom OAuth client secret
zoomAccessToken	string	-	Yes*	Zoom OAuth access token (if already obtained)
startDate	string	-	No	Start date for data retrieval (ISO 8601 format)
endDate	string	-	No	End date for data retrieval (ISO 8601 format)
phoneNumber	string	-	No	Filter by phone number
callId	string	-	No	Specific call ID for recording retrieval
meetingId	string	-	No	Zoom meeting ID
webinarId	string	-	No	Zoom webinar ID
userId	string	-	No	User ID or email for filtering
extensionId	string	"~"	No	RingCentral extension ID (use ~ for current)
direction	string	"all"	No	Filter by call direction
status	string	"all"	No	Filter by call status
limit	integer	100	No	Maximum number of results to return
includeRecordings	boolean	false	No	Include recording URLs in results
includeTranscripts	boolean	false	No	Include call transcripts if available
webhookUrl	string	-	No	URL to receive results via webhook
demoMode	boolean	true	No	Run with sample data for testing (no external API calls)

*Required when Demo Mode is off.

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Pricing

This actor uses pay-per-event billing:

Event	Description	Price
API Request	Each communication platform API request processed	$0.01

Demo mode is free -- no charges for sample data.

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Troubleshooting

"API key is required"

You have Demo Mode turned off but didn't provide an API key. Either:

• Turn Demo Mode on to test with sample data
• Add your API key in the input

"API error 403" or "Unauthorized"

Your API key is invalid, expired, or doesn't have access to this specific API endpoint. Double-check your key and account permissions.

"API error 429" or "Rate limit"

Too many requests. Wait a minute and try again, or reduce the number of items per run.

No results or empty dataset

Check the run log for error messages. Common causes:

• Invalid input format (check the examples above)
• API key without proper permissions
• The target data doesn't exist or is too small to track

How do I test without an API key?

Enable Demo Mode in the input. This returns realistic sample data so you can verify the output format works for your workflow.

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Built by John Rippy | Actor Arsenal